Outage in New Relic
Salesforce Service Disruption
Resolved MinorIncident Report
Summary AI Generated
**New Relic – Salesforce Service Disruption** A disruption to Salesforce-dependent services impacted New Relic's in-app support access for approximately 5.6 hours. Users were unable to reach support through the platform and were redirected to an external contact form as a workaround. All in-app services were restored to normal operations by September 16, 2026 at 15:40 UTC.
If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/16/2026 03:40PM
All in-app services have returned to normal operations. Please reach out to New Relic support for assistance with any issues.
MONITORING
1 day ago - at 09/16/2026 10:08AM
If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form
Latest New Relic outages
Issues loading Alerts and Activity page - about 2 months ago
Alerts and Data Irregularities - US and EU region - 4 months ago
UI and Data Irregularities - US Region - 4 months ago
Issue when querying live edge data in the US region - 5 months ago
Synthetics Manager - 5 months ago
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