Outage in ShipWorks
UPS Updates for US & CA Shipments
Resolved MinorIncident Report
Summary AI Generated
ShipWorks experienced a minor service incident related to UPS dimensional weight calculation changes for international shipments, where package dimensions began being rounded up to the nearest whole centimeter or inch starting January 11, 2026. The incident affected US and Canadian shipments and lasted approximately 55 days before being resolved on March 5, 2026.
Dimensional weight (International) – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/05/2026 05:08PM
This incident has been resolved.
INVESTIGATING
4 months ago - at 01/09/2026 10:59PM
Dimensional weight (International) – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
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