HighLevel is having a minor outage
Updated
Monitoring HighLevel since January 2023. Learn more
Monitoring
6 components
Total Incidents in 2025
21 incidents
The best way to monitor HighLevel and other dependencies
Updated authentication code was deployed and the existing sessions should seamlessly move to the new workload that is deployed. The new deployment failed and requests had to be manually forced to t...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Melissa
4 days agoIt's logging me out and/or taking forever to load pages
John
4 days agoPages will not fully load or refresh.
Victoria
4 days ago''pending'' messages for a long time. Also, it's not loading
Luis
4 days agoSlow server, the app works best
Sujena
4 days agoPage now loading and when tryint to refresh it kick me out and wouldn't let me log in again
Ahmed
4 days agoHigh Level Server is down, sometimes giving error 500, sometimes giving error 502.
Carlos
4 days agoIt logged me out and it's not sending verification code to my email
Adam
4 days agoNot loading at all. Can't even log in.
sam
4 days agoSite not loading, constantly "refreshing" to nothing - have cleared cache, closed windows, & tried incognito.
aj
4 days agocloudflare stuff pages bouncing
Cesar
6 days ago15 minutes with pending messages, Unread has contacts that have already been replied to, they do not disappear, when refreshing they still appear even after marking them read.
Betania
6 days agoConnection issues. Messages issues
Erin
10 days agoWon't load, despite refreshing, clearing cache and cookies, and doing a hard refresh.
Darren
10 days agoI cannot login, it's just showing it's loading.
Raymond
12 days agoGHL isnt even opening on chrome, will open on I.E tho
Ervin
13 days agoLog in goes through but leads me to blank screen
Peter
13 days agoaftyer log in goes blank screen. tried different browser nothing happening
Brady
13 days agoCan log in but cannot view panel - blank screen
Kevin
15 days agoCan’t book appointments on calendar, says no data
Roselynn
19 days agoPage will not load, keeps spinning.
Peter
21 days agoCalendar is not loading. My leads can't book an appt with my team...
Charlotte
22 days agoImages aren't loading on website pages
Valeria
25 days agoThe website is charging very slow
Don
25 days agoLinks not working, preview not working , super slow loading
Jeffrey
26 days agoVoice AI answering with "application issue" and hanging up
ABDIAS
27 days agoDOES NOT LET ME BOOK APPOINTMENTS
Cesar
27 days agoI can't make calls to some leads and messages are not being reflected in Unreads.
Linsy
27 days agoSuddenly closing app, pending messages
Stephany
27 days agoI'm unable to set an appointment, it says "invalid contact details"
Robert
28 days agoUnable to sign in to my account. Just keeps trying to load unsuccessfully.
Serafim
28 days agoNot starting - stuck initializing All our staff reporting the same
John
29 days agoConversations are not displayed on the website. They seem to work on the Mobile App. What is going on?
linsy
about 1 month agoFailed to send messages and the app suddenly closing
izzy
about 1 month agoI cant log into sub accounts
Michelle
about 1 month agoFunnels won't load in the builder preview
Chad
about 1 month agoIt's super slow and won't change to any sub-account
linsy
about 1 month agopending messages, unsuccessful calls and problems with notes and tasks
Damian
about 1 month agoSeveral issues: Facebook Messenger messages in pending. Very slow performance in both the website and the app. Recents tab doesn't update in time, tasks aren't marking as completed. And calls aren't being recorded.
Alejandro
about 1 month agoWhole website is slow at the moment. Messages are staying on pending.
David
about 1 month agoMessages are staying on pending, notes are not loading, everything is slow
Ray
about 1 month agoEverything is loading super slow
Cath
about 1 month agoautomated emails not sending
linsy
3 months agopending messages pretty often
ABDUS
3 months agoAUTOMATIONS ARE NOT TRIGGERING!!!
Scott
3 months agoMost images are not loading on every page
Alejandro
3 months agoSlow website. Messages and contacts take too much time to load.
Alejandro
4 months agoEverything is slow. Chats take too much time to load.
Damian
4 months agoI'm having problems calling customers from the website, the voice message indicating "application error" comes up when trying to dial a number. Also, both website and app are too slow.
Karelia
4 months ago"An application error has occurred, good bye" on calls
Cesar
4 months agoApplication error when making calls.
Damian
4 months agoI have issues when calling some customers: application errors, connection errors (code: 31603), and in some cases, active call to the dialled number from the same account error.
Alfredo
4 months agoCalls are not going through.
Luis
4 months agoI can't make calls, I am getting this error: "Cannot connect this call. Active call from your account to the dialed number already exists"
shaun
4 months agoweb builder is super glitchy and slow right now
Bryn
4 months agovery very slow in loading on any page
Luis
4 months agoEverything Is slow, taking too much time to load or not loading at all.
Samuel
4 months agoIt's very slow and the calenders aren't working because of it. No one can book in a call/meeting, it's just stay loading. I can't even open the "opportunities" tab anymore
Lance
4 months agoWhen I'm trying to load a snapshot into a client's sub-account, I select the assets and when I submit, it says internal server error. I've switched browsers, gone incognito, logged out and back in, I tried to load one asset at a time. Every time the same message comes up.
Shan
4 months agoWorkflow issue: the email being sent out inside the workflow is being doubled. So instead of receiving one email leads are getting two same emails.
Luis
4 months agoAutomations are not loading on the contact view
IsDown has tracked 164 incidents since started monitoring HighLevel status in January 2023.
3 days ago · lasted 2 days
We are still investigating this issue after getting reports that this issue is still happening in other browsers and even the newest version of chrome. More details
5 days ago · lasted about 2 hours
We are aware that users are not able to submit an A2P submission at this moment. Our team is investigating the issue now. Please check back for further details. More details
6 days ago · lasted 8 minutes
The issue stemmed from a cache issue at CDN. More details
We've tracked and collected 164 incidents since started monitoring HighLevel status
Number of Incidents
14 issues
Last incident
3 days ago
Monitor all your critical services' official status pages with our status page aggregator. Create a status page and let your customers know when your vendors are having problems. Reduce the ticket burden.
IsDown offers an easy way to monitor HighLevel with maximum flexibility
IsDown monitors HighLevel for major outages. A major outage is when HighLevel experiences a critical issue that severely affects one or more services/regions. When HighLevel marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors HighLevel status page for minor outages. A minor outage is when HighLevel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in HighLevel status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
HighLevel and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
HighLevel is down. You can check HighLevel status and incident details on the top of the page. IsDown continuously monitors HighLevel official status page every few minutes. In the last 24 hours, there were 0 outages reported.
HighLevel seems to be having problems. You can check HighLevel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, HighLevel might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the HighLevel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
HighLevel last outage was on February 15, 2025 with the title "Refresh Logout issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HighLevel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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