Is HighLevel Down? Check the current HighLevel status

HighLevel is having a minor outage

Updated

HighLevel not working for you?
Active incident

Unavailability of Facebook Reviews

started 5 days ago

We are experiencing an issue with fetching of the Facebook reviews. Areas impacted: * Reputation Management * Mobile App Reviews * Social Planner Review Post automation We are working on updatin...

HighLevel issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about HighLevel problems

  • C

    Claudia

    7 days ago

    Opportunities not loading

  • L

    Lisa

    7 days ago

    Cannot load opportunities and notes.

  • J

    Jacob

    7 days ago

    a lot of the site you cannot access

  • Z

    zac

    7 days ago

    OPPORTUNTIES PAGE NOT LOADING UNBELIEVABLE

  • F

    Felix

    7 days ago

    Some messages are during too much time on pending.

  • F

    Felipe

    7 days ago

    Opportunities are not loading at GHL

  • K

    Kayley

    7 days ago

    Notes and opportunities not loading

  • V

    Valeria

    7 days ago

    The notes and opportunities won't load.

  • A

    Abdías

    28 days ago

    The app doesn't show any users to select on the assign to section within the task section

  • E

    Evan

    about 1 month ago

    sub account buttons do not work. HL will force redirect to AGENCY DASHBOARD when selecting sub accounts

  • D

    Damian

    about 1 month ago

    Text messages are taking too much time to send

  • A

    Alejandro

    about 1 month ago

    Messages send after 5 minutes.

  • L

    Linsy

    about 1 month ago

    Does not update tabs automatically, neither unreads, nor recents, nor tasks

  • A

    Adrián

    about 1 month ago

    The message hasn't been automatically uptading (I need to re charge the page or they don't appear), and it has been taken me out of my account so I have to login again

  • I

    Isabella

    about 1 month ago

    GHL does not show new lead messages in unreads section

  • J

    Joaquin

    about 1 month ago

    My GHL is not receiving unreads messages on time, althought I checked it on repeat but they never appeared

  • W

    Whitney

    about 1 month ago

    New messages are not appearing in Unreads, the bot is not responding to new messages, and SMS messages are stuck in Pending.

  • M

    Melissa

    about 2 months ago

    It's logging me out and/or taking forever to load pages

  • J

    John

    about 2 months ago

    Pages will not fully load or refresh.

  • V

    Victoria

    about 2 months ago

    ''pending'' messages for a long time. Also, it's not loading

  • L

    Luis

    about 2 months ago

    Slow server, the app works best

  • S

    Sujena

    about 2 months ago

    Page now loading and when tryint to refresh it kick me out and wouldn't let me log in again

  • A

    Ahmed

    about 2 months ago

    High Level Server is down, sometimes giving error 500, sometimes giving error 502.

  • C

    Carlos

    about 2 months ago

    It logged me out and it's not sending verification code to my email

  • A

    Adam

    about 2 months ago

    Not loading at all. Can't even log in.

  • S

    sam

    about 2 months ago

    Site not loading, constantly "refreshing" to nothing - have cleared cache, closed windows, & tried incognito.

  • A

    aj

    about 2 months ago

    cloudflare stuff pages bouncing

  • C

    Cesar

    about 2 months ago

    15 minutes with pending messages, Unread has contacts that have already been replied to, they do not disappear, when refreshing they still appear even after marking them read.

  • B

    Betania

    about 2 months ago

    Connection issues. Messages issues

  • E

    Erin

    about 2 months ago

    Won't load, despite refreshing, clearing cache and cookies, and doing a hard refresh.

  • D

    Darren

    about 2 months ago

    I cannot login, it's just showing it's loading.

  • R

    Raymond

    about 2 months ago

    GHL isnt even opening on chrome, will open on I.E tho

  • E

    Ervin

    about 2 months ago

    Log in goes through but leads me to blank screen

  • P

    Peter

    about 2 months ago

    aftyer log in goes blank screen. tried different browser nothing happening

  • B

    Brady

    about 2 months ago

    Can log in but cannot view panel - blank screen

  • K

    Kevin

    about 2 months ago

    Can’t book appointments on calendar, says no data

  • R

    Roselynn

    2 months ago

    Page will not load, keeps spinning.

  • P

    Peter

    2 months ago

    Calendar is not loading. My leads can't book an appt with my team...

  • C

    Charlotte

    2 months ago

    Images aren't loading on website pages

  • V

    Valeria

    2 months ago

    The website is charging very slow

  • D

    Don

    2 months ago

    Links not working, preview not working , super slow loading

  • J

    Jeffrey

    2 months ago

    Voice AI answering with "application issue" and hanging up

  • A

    ABDIAS

    2 months ago

    DOES NOT LET ME BOOK APPOINTMENTS

  • C

    Cesar

    2 months ago

    I can't make calls to some leads and messages are not being reflected in Unreads.

  • L

    Linsy

    2 months ago

    Suddenly closing app, pending messages

  • S

    Stephany

    2 months ago

    I'm unable to set an appointment, it says "invalid contact details"

  • R

    Robert

    2 months ago

    Unable to sign in to my account. Just keeps trying to load unsuccessfully.

  • S

    Serafim

    2 months ago

    Not starting - stuck initializing All our staff reporting the same

  • J

    John

    2 months ago

    Conversations are not displayed on the website. They seem to work on the Mobile App. What is going on?

  • L

    linsy

    2 months ago

    Failed to send messages and the app suddenly closing

  • I

    izzy

    3 months ago

    I cant log into sub accounts

  • M

    Michelle

    3 months ago

    Funnels won't load in the builder preview

  • C

    Chad

    3 months ago

    It's super slow and won't change to any sub-account

  • L

    linsy

    3 months ago

    pending messages, unsuccessful calls and problems with notes and tasks

  • D

    Damian

    3 months ago

    Several issues: Facebook Messenger messages in pending. Very slow performance in both the website and the app. Recents tab doesn't update in time, tasks aren't marking as completed. And calls aren't being recorded.

  • A

    Alejandro

    3 months ago

    Whole website is slow at the moment. Messages are staying on pending.

  • D

    David

    3 months ago

    Messages are staying on pending, notes are not loading, everything is slow

  • R

    Ray

    3 months ago

    Everything is loading super slow

  • C

    Cath

    3 months ago

    automated emails not sending

  • L

    linsy

    4 months ago

    pending messages pretty often

HighLevel outage history

IsDown has tracked 176 incidents since started monitoring HighLevel status in January 2023.

  • Mar 29 2025

    4 days ago · lasted about 1 hour

    We are currently investigating delays affecting specific workflow triggers, including Contact Created, Contact Tags, and other CRM-related events. Our engineering team is working to identify the root cause and restore normal processing. We will pr... More details

  • Mar 27 2025

    6 days ago · lasted about 2 hours

    Our developers are currently investigating an issue with number pool outages. Will have another update as we get closer to a fix. More details

  • Jan 2023 ...
    IsDown started monitoring HighLevel status

    We've tracked and collected 176 incidents since started monitoring HighLevel status

Sign up and check all outage history

Having problems with HighLevel? What can you do?

  1. First, stay calm.

    • We know it's stressful when HighLevel is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did HighLevel already acknowledge the issue? And published a status update? (You can find it in the top of the page or in HighLevel status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If HighLevel is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Monitoring 6 HighLevel services and regions

33 incidents in 2025

HighLevel outages in the last 30 days

Number of Incidents

9 issues

Last incident

4 days ago

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Monitor all your critical services' official status pages with our status page aggregator. Create a status page and let your customers know when your vendors are having problems. Reduce the ticket burden.

Stay informed about HighLevel status changes

IsDown offers an easy way to monitor HighLevel with maximum flexibility

Major Outages Notifications

IsDown monitors HighLevel for major outages. A major outage is when HighLevel experiences a critical issue that severely affects one or more services/regions. When HighLevel marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors HighLevel status page for minor outages. A minor outage is when HighLevel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in HighLevel status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Early Outage Indicators

HighLevel and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is HighLevel down today?

HighLevel is down. You can check HighLevel status and incident details on the top of the page. IsDown continuously monitors HighLevel official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current HighLevel status?

HighLevel seems to be having problems. You can check HighLevel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a HighLevel outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is HighLevel slow today?

Yes, HighLevel might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are HighLevel outages detected?

IsDown monitors the HighLevel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last HighLevel outage?

HighLevel last outage was on March 29, 2025 with the title "Workflow Trigger Delays"

HighLevel not working for you? How do I know if HighLevel is down?

How can I check HighLevel status and outages?

Why use IsDown to monitor HighLevel instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HighLevel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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