Check if HighLevel is down, official outages, user-reported issues, and outages map.
HighLevel is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 237 incidents since started monitoring HighLevel status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official HighLevel outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
01:29 AM PDT
|
Minor
Our chat support is currently down due to a third-party outage. We’ll share updates as soon as se...
|
about 21 hours |
|
Oct 20, 2025
12:41 AM PDT
|
Minor
We have identified issues with several areas in our platform.
SMS Delays, Call Failures, Sub-acc...
|
about 22 hours |
|
Oct 14, 2025
05:45 AM PDT
|
Minor
The team has identified the issue and working actively on it
|
about 1 hour |
|
Oct 07, 2025
05:05 AM PDT
|
Minor
The issue has been fully resolved for most of the sub-accounts, and lead and message syncing has ...
|
1 day |
|
Oct 06, 2025
11:02 AM PDT
|
Minor
We are noticing improvements for most of the sub-accounts. Team is still working on the fixes for...
|
about 11 hours |
|
Oct 02, 2025
08:58 AM PDT
|
Minor
We are running down the delay in notifications.
|
36 minutes |
|
Sep 30, 2025
12:53 AM PDT
|
Minor
AI Agents Menu item is not visible in the side bar.
Team is investigating the issue and working o...
|
about 1 hour |
|
Sep 26, 2025
09:36 AM PDT
|
Minor
Social Planner –Scheduled Posts Not Appearing.
Social Planner where posts saved with the “Save fo...
|
4 minutes |
|
Sep 26, 2025
02:58 AM PDT
|
Minor
Opportunities are not loading for some locations, and performance is slow. The team is currently ...
|
about 1 hour |
|
Sep 24, 2025
06:08 AM PDT
|
Minor
Customers will not be able to login via SMS OTP, Team is investigating further on this issue.
|
20 minutes |
See what users are saying about HighLevel issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Camila - Sms pending, no options to put on starred.
Camila - Couldn't send message error code 503.
Camila - Calls aren’t dialing, and for the moment, outgoing calls aren’t working either..
Sujena - Cant mark leads as read. Leads that have been answered keep showing in the unreads. Message are sent duplicated. Leads appear when refresh..
Fabrizio - Courses and recordings not working at all in membership area.
Jennifer - My account says it's locked and I've been locked out for 3 days now. My agent has put in tickets and escalating tickets but no one has any answers to why I can't access my account. This is terrible; all of my business activities are in this account and I can't access my mailing lists, website, l....
Gabe - Will not call or text out..
Yann - High level website not loading .
Irene - I can't log in to my GHL. I have my passwrod correct, my security code correct, and my internet has string signal but when I log it, it just stays on the page that says"loading fresh data",. it spins around and when i refresh it brings me back to th log in page once more..
Ibrahim - Loading screen frequently .
DAniel - Opportunites tab is down. .
Shawn - Nothing is loading - long load times or not at all..
Molly - I can log in but nothing will load.
Nicole - Spinning wheel and no loading right now..
ZACK - MY CLIENTS ARE FURIOUS! WTF TYPE OF TECH TEAM WORKS AT GHL? SYSTEMS ARE DOWN AGAIN?????!!!! UNACCEPTABLE AND GARBAGE SUPPORT TEAM.
Ricardo - Can't login to sub accounts, customers can't operate.
Edward - Slowdown and stop working .
Xavi - web doesnt open, contact doesnt load, all terrible.
Kevin - I am logged in and can send messages. The issue I'm running into is that it won't allow me to open contacts at all. It appears to be loading the page, but then either fails or continues loading..
Valeria - GHL is loading new tabs really slow.
Borna - Website editor just doesn't seem to load.
Erin - It is taking a lot longer to load and keeps kicking me and my coworker out. .
Marcellas - My agency is not loading I’m still trying to set up this is the second day in a row this has happened if this is how the server works I will not use it. .
Sharlene - took ages to login, can not access subaccounts.
robbie - We cant do anything in GHL. This is killing our business.
Jordan - Me and my clients still cannot access.
MJWilliams - My GHL account is down. Can't access, same for the main GHL login page. Whats up.
matt - website isnt working however app is.
Jonny - nothing is loading, showing error "This XML file does not appear to have any style information associated with it. The document tree is shown below. InternalError We encountered an internal error. Please try again. AMDb4Crx6/gF3vLp8MH0tJ6WNjr3/G6D82boJ/ru2HN+UXKlGTfDcbaCEXi7DLF9TU9uVRcpZR3g ".
Janette - It's completely down and can't login at all. .
Users are monitoring tens of services with IsDown. Here are some that are monitored together with HighLevel. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Digital marketing platform that offers tools for website building, contact management, form creation, sales opportunity tracking, and email marketing integration.
Monitoring HighLevel since January 2023
Tracking 6 HighLevel services and regions
98 incidents in 2025
IsDown is a status page aggregator that monitors if HighLevel and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when HighLevel, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of HighLevel (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of HighLevel's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from HighLevel and other services.
IsDown checks HighLevel official status page for major/minor outages or downtimes. A major outage is when HighLevel experiences a critical issue that severely affects one or more services/regions. A minor incident is when HighLevel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a HighLevel outage, we send you an alert and update your dashboard and status page.
HighLevel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in HighLevel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor HighLevel but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from HighLevel and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of HighLevel and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is HighLevel down?'
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While Downdetector relies on user-submitted reports to detect HighLevel outages, IsDown monitors HighLevel's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official HighLevel status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including HighLevel in a single dashboard. | ||
| Instant HighLevel outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of HighLevel official status and user-reported issues. |
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HighLevel isn't down. You can check HighLevel status and incident details on the top of the page. IsDown continuously monitors HighLevel official status page every few minutes. In the last 24 hours, there were 0 outages reported.
HighLevel is currently operational. You can check HighLevel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of HighLevel being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the HighLevel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
HighLevel last outage was on October 20, 2025 with the title "Issues with chat support"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HighLevel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if HighLevel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about HighLevel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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