What is HighLevel current status?

HighLevel is currently operational. You can check HighLevel status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Is HighLevel down today?

HighLevel was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the HighLevel status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest HighLevel outages, issues and problems' at the top of the page.

When was the last HighLevel outage?

HighLevel last outage was on May 07, 2025 with the title "Voice AI calls degraded performance"

How to monitor or check HighLevel status?

You can use IsDown service or go to HighLevel official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when HighLevel is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when HighLevel has issues. HighLevel official status page might also offer notification options such as email, SMS, or Slack.

Is HighLevel Down? Check HighLevel status and current outages

HighLevel incident history

IsDown has tracked 185 incidents since started monitoring HighLevel downtimes in January 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

May 07 2025

Voice AI calls degraded performance

5 days ago · lasted 1 day

Appointment booking issues fixed
May 07 2025

Voice AI degraded performance

5 days ago · lasted 4 minutes

Issue in agent creation and update
May 05 2025

Opportunities Feature Loading Issues

7 days ago · lasted 24 minutes

The opportunities not loading issue should be resolved. We have added a patch.
Jan 2023 ...

IsDown started monitoring HighLevel status

We've tracked and collected 185 incidents since started monitoring HighLevel status

HighLevel user-reported issues in the last 24 hours

This chart displays the number of user-reported HighLevel problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Latest user comments about HighLevel issues

K

Kayley

7 days ago

Unable to access Opportunities
K

Keith

11 days ago

HighLevel keeps consuming tons of memory (over 2.5GB). Won't load fully a lot of the time, just spins. When it does load, after about 10 seconds most things on the page become unresponsive. Unable to run my business today. Getting ready to seek a new CRM solution that actually works. Most feature...
M

Mia

18 days ago

I'm not able to log in- the screen just spins
C

Carlos

19 days ago

The issue I'm having is a degraded call. It sounds choppy on the other end
K

kavita

24 days ago

Unable to access our high-level for 2 days and now able to log in, it is still not fully functional. this is a business
D

Deryk

about 1 month ago

As soon as I log in, it immediately kicks me out and takes me back to the login screen. Just repeats over and over.
L

Levente

about 1 month ago

Funnel builder doesn’t load
C

Claudia

about 2 months ago

Opportunities not loading
L

Lisa

about 2 months ago

Cannot load opportunities and notes.
J

Jacob

about 2 months ago

a lot of the site you cannot access
Z

zac

about 2 months ago

OPPORTUNTIES PAGE NOT LOADING UNBELIEVABLE
F

Felix

about 2 months ago

Some messages are during too much time on pending.
F

Felipe

about 2 months ago

Opportunities are not loading at GHL
K

Kayley

about 2 months ago

Notes and opportunities not loading
V

Valeria

about 2 months ago

The notes and opportunities won't load.
A

Abdías

2 months ago

The app doesn't show any users to select on the assign to section within the task section
E

Evan

3 months ago

sub account buttons do not work. HL will force redirect to AGENCY DASHBOARD when selecting sub accounts
D

Damian

3 months ago

Text messages are taking too much time to send
A

Alejandro

3 months ago

Messages send after 5 minutes.
L

Linsy

3 months ago

Does not update tabs automatically, neither unreads, nor recents, nor tasks
A

Adrián

3 months ago

The message hasn't been automatically uptading (I need to re charge the page or they don't appear), and it has been taken me out of my account so I have to login again
I

Isabella

3 months ago

GHL does not show new lead messages in unreads section
J

Joaquin

3 months ago

My GHL is not receiving unreads messages on time, althought I checked it on repeat but they never appeared
W

Whitney

3 months ago

New messages are not appearing in Unreads, the bot is not responding to new messages, and SMS messages are stuck in Pending.
M

Melissa

3 months ago

It's logging me out and/or taking forever to load pages
J

John

3 months ago

Pages will not fully load or refresh.
V

Victoria

3 months ago

''pending'' messages for a long time. Also, it's not loading
L

Luis

3 months ago

Slow server, the app works best
S

Sujena

3 months ago

Page now loading and when tryint to refresh it kick me out and wouldn't let me log in again
A

Ahmed

3 months ago

High Level Server is down, sometimes giving error 500, sometimes giving error 502.
C

Carlos

3 months ago

It logged me out and it's not sending verification code to my email
A

Adam

3 months ago

Not loading at all. Can't even log in.
S

sam

3 months ago

Site not loading, constantly "refreshing" to nothing - have cleared cache, closed windows, & tried incognito.
A

aj

3 months ago

cloudflare stuff pages bouncing
C

Cesar

3 months ago

15 minutes with pending messages, Unread has contacts that have already been replied to, they do not disappear, when refreshing they still appear even after marking them read.
B

Betania

3 months ago

Connection issues. Messages issues
E

Erin

3 months ago

Won't load, despite refreshing, clearing cache and cookies, and doing a hard refresh.
D

Darren

3 months ago

I cannot login, it's just showing it's loading.
R

Raymond

3 months ago

GHL isnt even opening on chrome, will open on I.E tho
E

Ervin

3 months ago

Log in goes through but leads me to blank screen
P

Peter

3 months ago

aftyer log in goes blank screen. tried different browser nothing happening
B

Brady

3 months ago

Can log in but cannot view panel - blank screen
K

Kevin

3 months ago

Can’t book appointments on calendar, says no data
R

Roselynn

3 months ago

Page will not load, keeps spinning.
P

Peter

3 months ago

Calendar is not loading. My leads can't book an appt with my team...
C

Charlotte

4 months ago

Images aren't loading on website pages
V

Valeria

4 months ago

The website is charging very slow
D

Don

4 months ago

Links not working, preview not working , super slow loading
J

Jeffrey

4 months ago

Voice AI answering with "application issue" and hanging up
A

ABDIAS

4 months ago

DOES NOT LET ME BOOK APPOINTMENTS
C

Cesar

4 months ago

I can't make calls to some leads and messages are not being reflected in Unreads.
L

Linsy

4 months ago

Suddenly closing app, pending messages
S

Stephany

4 months ago

I'm unable to set an appointment, it says "invalid contact details"
R

Robert

4 months ago

Unable to sign in to my account. Just keeps trying to load unsuccessfully.
S

Serafim

4 months ago

Not starting - stuck initializing All our staff reporting the same
J

John

4 months ago

Conversations are not displayed on the website. They seem to work on the Mobile App. What is going on?
L

linsy

4 months ago

Failed to send messages and the app suddenly closing
I

izzy

4 months ago

I cant log into sub accounts
M

Michelle

4 months ago

Funnels won't load in the builder preview
C

Chad

4 months ago

It's super slow and won't change to any sub-account

HighLevel outages in the last 30 days

Number of Incidents

6 issues

Last incident

5 days ago

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Having problems with HighLevel? What can you do?

First, stay calm.
- We know it's stressful when HighLevel is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact of the HighLevel outage
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did HighLevel already acknowledge the issue? And published a status update? (You can find it in the top of the page or in HighLevel status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If HighLevel is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Did HighLevel recover?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
- Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about HighLevel status changes?

IsDown offers an easy way to monitor HighLevel with maximum flexibility

Major Outages Notifications

IsDown monitors HighLevel for major outages. A major outage is when HighLevel experiences a critical issue that severely affects one or more services/regions. When HighLevel marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors HighLevel status page for minor outages. A minor outage is when HighLevel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in HighLevel status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Early Outage Indicators

HighLevel and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.