Check if Hydrow is down, official outages, user-reported issues, and outages map.
Hydrow is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 33 incidents since started monitoring Hydrow status in September 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Hydrow outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Jun 12, 2025 09:49 PM CEST | 
                                              
                                                Major
                                              
                                             Some of our partners re currently experiencing an outage that is affecting Hydrow's service. It m...
                                             | about 2 hours | 
| Jun 03, 2025 12:40 AM CEST | 
                                              
                                                Major
                                              
                                             We’ve identified a software issue causing "Update did not succeed" errors for some Hydrow rowers ...
                                             | about 17 hours | 
| Aug 23, 2024 05:39 PM CEST | 
                                              
                                                Major
                                              
                                             We are aware that some customers are unable to add products to their cart on hydrow.com.
There a...
                                             | 29 minutes | 
| Aug 07, 2024 09:29 PM CEST | 
                                              
                                                Major
                                              
                                             Several people are unable to get to hydrow.com, and are seeing an error message when they try to....
                                             | 35 minutes | 
| Apr 16, 2024 06:50 PM CEST | 
                                              
                                                Major
                                              
                                             We have detected a problem preventing workouts on both our rowers and mobile app. We are investig...
                                             | about 2 hours | 
| Mar 28, 2024 03:50 PM CET | 
                                              
                                                Major
                                              
                                             We are currently investigating a problem with the phone lines to reach Hydrow Member Services Dir...
                                             | about 1 hour | 
| Feb 17, 2024 07:53 PM CET | 
                                              
                                                Major
                                              
                                             We are investigating reports of members being unable to row or otherwise use their Hydrow with th...
                                             | about 6 hours | 
| Jan 29, 2024 05:47 PM CET | 
                                              
                                                Major
                                              
                                             We are investigating reports of members being unable to row or otherwise use their Hydrow with th...
                                             | about 1 hour | 
| Jan 16, 2024 06:16 AM CET | 
                                              
                                                Minor
                                              
                                             We're currently investigating an issue that may prevent users from using Hydrow.
                                             | about 12 hours | 
| Dec 20, 2023 09:02 PM CET | 
                                              
                                                Major
                                              
                                             We are aware of an issue that is currently preventing new memberships from being created on Hydro...
                                             | about 2 hours | 
See what users are saying about Hydrow issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Teresa - When I try to play a workout on my iPad on and my iPhone, it stops and doesn’t restart. I just see a blank screen..
| Component | Status | 
|---|---|
| hydrow.com website | OK | 
| Hydrow Service | OK | 
| shop.hydrow.com | OK | 
Interactive rowing machine and service offering live and on-demand workout classes, available through the Hydrow website and its dedicated shopping portal.
Monitoring Hydrow since September 2021
Tracking 3 Hydrow services and regions
2 incidents in 2025
Hydrow isn't down. You can check Hydrow status and incident details on the top of the page. IsDown continuously monitors Hydrow official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Hydrow is currently operational. You can check Hydrow status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Hydrow being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Hydrow official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Hydrow last outage was on June 12, 2025 with the title "Service Disruption: Possible Workout Playback Impacts"
IsDown and DownDetector help users determine if Hydrow is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hydrow's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.