Check if BigCommerce API is down, official outages, user-reported issues, and outages map.
BigCommerce API is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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See what users are saying about BigCommerce API issues that impacted them and how they are affected by the outage.
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IsDown has tracked 41 incidents for BigCommerce API since started monitoring BigCommerce status in April 2020. We collect data from 5200+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BigCommerce API outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 25, 2025
12:06 PM EST
|
Major
Commerce engineers have received reports of some customers experiencing issues with login via Gra...
|
about 3 hours |
|
Dec 05, 2025
03:57 AM EST
|
Major
We are investigating an issue where storefronts are returning a 500 error
|
26 minutes |
|
Nov 11, 2025
01:59 PM EST
|
Minor
Commerce engineers are currently investigating intermittent availability issues with a subset of ...
|
34 minutes |
|
Nov 03, 2025
09:54 AM EST
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Oct 12, 2025
10:46 AM EDT
|
Minor
Commerce engineers are investigating a delay in webhooks processing for a subset of stores.
|
about 1 hour |
|
Jul 07, 2025
09:21 PM EDT
|
Minor
BigCommerce engineers are currently investigating an issue with elevated response times. We will ...
|
about 2 hours |
|
Jul 03, 2025
11:03 AM EDT
|
Major
We are currently investigating an issue with inventory import and export.
|
about 1 hour |
|
Jun 12, 2025
02:33 PM EDT
|
Minor
BigCommerce engineers are investigating an availability issue. We believe this to be the result o...
|
about 2 hours |
|
May 12, 2025
06:43 AM EDT
|
Minor
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery and ...
|
39 minutes |
|
Mar 05, 2025
09:15 AM EST
|
Minor
We are currently investigating an issue affecting a subset of stores where the category list asso...
|
27 minutes |
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BigCommerce API isn't down. You can check BigCommerce API status and incident details on the top of the page. IsDown continuously monitors BigCommerce API official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BigCommerce API is currently operational. You can check BigCommerce API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BigCommerce API being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BigCommerce API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BigCommerce API last outage was on December 25, 2025 with the title "Failed GraphQL Logins"
IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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