BigCommerce status updated
BigCommerce API is working normally
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Start Free TrialThis chart shows the number of user-reported issues for BigCommerce API service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when BigCommerce API is down.
See where users report BigCommerce API is down. The map shows recent BigCommerce API outages from around the world.
API Outage MapIn the last 90 days, BigCommerce had 3 incidents with a median duration of 53 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent BigCommerce API outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
Starting at 12:30PM UTC, there is an increase of 401 responses to the Storefront GraphQL API. Thi...
|
Apr 03, 2026 at 03:55 PM UTC
|
29 minutes |
|
Commerce Engineers are investigating an issue impacting users who are using the latest version of...
|
Mar 25, 2026 at 05:06 PM UTC
|
about 3 hours |
|
BigCommerce engineers are currently investigating an issue with elevated response times. We will ...
|
Feb 27, 2026 at 12:47 AM UTC
|
about 1 hour |
|
Commerce engineers have received reports of some customers experiencing issues with login via Gra...
|
Dec 25, 2025 at 05:06 PM UTC
|
about 3 hours |
|
We are investigating an issue where storefronts are returning a 500 error
|
Dec 05, 2025 at 08:57 AM UTC
|
26 minutes |
|
Commerce engineers are currently investigating intermittent availability issues with a subset of ...
|
Nov 11, 2025 at 06:59 PM UTC
|
34 minutes |
|
We are currently investigating this issue.
|
Nov 03, 2025 at 02:54 PM UTC
|
about 1 hour |
|
Commerce engineers are investigating a delay in webhooks processing for a subset of stores.
|
Oct 12, 2025 at 02:46 PM UTC
|
about 1 hour |
|
BigCommerce engineers are currently investigating an issue with elevated response times. We will ...
|
Jul 08, 2025 at 01:21 AM UTC
|
about 2 hours |
|
We are currently investigating an issue with inventory import and export.
|
Jul 03, 2025 at 03:03 PM UTC
|
about 1 hour |
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Start Free TrialTeams that track BigCommerce status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
BigCommerce API isn't down. You can check BigCommerce API status and incident details on the top of the page. IsDown continuously monitors BigCommerce API official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BigCommerce API is currently operational. You can check BigCommerce API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BigCommerce API being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BigCommerce API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BigCommerce API last outage was on April 03, 2026 with the title "Increase in 401 status responses to Storefront GraphQL API"
IsDown has tracked 44 BigCommerce API incidents since April 2020. When BigCommerce API goes down, incidents typically resolve within 86 minutes.
Check the BigCommerce API status at the top of this page. IsDown combines official status page data with user reports to show whether BigCommerce API is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BigCommerce and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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