Is BigCommerce API Down? Check current status

Check if BigCommerce API is down, official outages, user-reported issues, and outages map.

Current BigCommerce API status

BigCommerce API is working normally

Updated from BigCommerce official status page

BigCommerce API not working for you?

BigCommerce API service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage

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BigCommerce API recent outages and downtime history

IsDown has tracked 37 incidents for BigCommerce API since started monitoring BigCommerce status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BigCommerce API outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 12, 2025
04:46 PM CEST
Minor
Commerce engineers are investigating a delay in webhooks processing for a subset of stores.
about 1 hour
Jul 08, 2025
03:21 AM CEST
Minor
BigCommerce engineers are currently investigating an issue with elevated response times. We will ...
about 2 hours
Jul 03, 2025
05:03 PM CEST
Major
We are currently investigating an issue with inventory import and export.
about 1 hour
Jun 12, 2025
08:33 PM CEST
Minor
BigCommerce engineers are investigating an availability issue. We believe this to be the result o...
about 2 hours
May 12, 2025
12:43 PM CEST
Minor
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery and ...
39 minutes
Mar 05, 2025
03:15 PM CET
Minor
We are currently investigating an issue affecting a subset of stores where the category list asso...
27 minutes
Feb 25, 2025
05:50 PM CET
Minor
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a...
32 minutes
Dec 04, 2024
01:19 PM CET
Minor
We are currently experiencing the issue with the delivery of webhooks to a specific application. ...
about 1 hour
Oct 04, 2024
08:57 PM CEST
Minor
BigCommerce engineers are currently investigating intermittent availability issues with a subset ...
32 minutes
Sep 23, 2024
01:20 PM CEST
Minor
BigCommerce engineers are investigating elevated error rates on storefront and APIs for a subset ...
31 minutes
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Be the first to know when BigCommerce API goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

User comments about BigCommerce API status

See what users are saying about BigCommerce API issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Monitoring BigCommerce since April 2020

API is part of BigCommerce. Check the BigCommerce's status.

Need help? Try here:
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Check their status page.

7 incidents in 2025

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Frequently Asked Questions

Is BigCommerce API down today?

BigCommerce API isn't down. You can check BigCommerce API status and incident details on the top of the page. IsDown continuously monitors BigCommerce API official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current BigCommerce API status?

BigCommerce API is currently operational. You can check BigCommerce API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a BigCommerce API outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is BigCommerce API down today or just slow?

Currently there's no report of BigCommerce API being slow. Check on the top of the page if there are any reported problems by other users.

How are BigCommerce API outages detected?

IsDown monitors the BigCommerce API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is BigCommerce API having an outage right now?

BigCommerce API last outage was on October 12, 2025 with the title "Webhooks delayed"

How IsDown compares to DownDetector when monitoring BigCommerce?

IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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