What is BigCommerce API status right now?

BigCommerce API is operational. Check BigCommerce API service health and outages at the top of this page for real-time updates.

When was the last BigCommerce API outage?

The last BigCommerce API outage was on December 25, 2025: "Failed GraphQL Logins"

How do I check if BigCommerce API is down?

Use IsDown to monitor BigCommerce API status and get alerts when BigCommerce API is down. You can also check the official BigCommerce status page.

How do I get alerts when BigCommerce API is down?

Create an IsDown account to monitor BigCommerce API status. Get instant alerts via Slack, PagerDuty, or email when BigCommerce API outages occur.

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BigCommerce API status. Is BigCommerce API down right now?

Q: Is BigCommerce API down today?

BigCommerce API is not down today according to the official status page. IsDown monitors BigCommerce status continuously for outages and service health issues.

BigCommerce status updated 1 minute 44 seconds ago

Is BigCommerce API down?

BigCommerce API is working normally

IsDown last checked BigCommerce API status on January 23, 2026 at 02:36 PM PST. We've received 0 user reports in the past 24 hours.

Monitoring since Apr 2020 · 41 incidents caught · 30 components tracked in real-time

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BigCommerce API service health over the last 24 hours

This chart shows the number of user-reported issues for BigCommerce API service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

API Outage Map

BigCommerce outage map showing where users report when BigCommerce is down

See where users report BigCommerce API is down. The map shows recent BigCommerce API outages from around the world.

API Outage Map

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Downtime health for the last 90 days

In the last 90 days, BigCommerce had 4 incidents (3 major outages and 1 minor incident) with a median duration of 57 minutes.

Total

Incidents

Critical

Major Outages

Warning

Minor Incidents

Duration

57 minute

Median Resolution

Latest BigCommerce API outages detected by IsDown

Check BigCommerce API status history below. IsDown detects when BigCommerce API is down, tracking both official outages and user-reported issues.

about 3 hours

Failed GraphQL Logins

Dec 25, 2025 at 09:06 AM

26 minutes

Stores unavailable - 500 error on storefront

Dec 05, 2025 at 12:57 AM

34 minutes

Intermittent Availability Issues

Nov 11, 2025 at 10:59 AM

about 1 hour

Order Webhook Delivery issue in APAC region

Nov 03, 2025 at 06:54 AM

about 1 hour

Webhooks delayed

Oct 12, 2025 at 07:46 AM

about 2 hours

Elevated Response Times

Jul 07, 2025 at 06:21 PM

about 1 hour

Inventory export and import stuck on intialisation

Jul 03, 2025 at 08:03 AM

about 2 hours

Availability Issues

Jun 12, 2025 at 11:33 AM

39 minutes

Webhooks Delay

May 12, 2025 at 03:43 AM

27 minutes

Issue with product category lists returned in APIs

Mar 05, 2025 at 06:15 AM

Title	Started At	Duration
Failed GraphQL Logins Commerce engineers have received reports of some customers experiencing issues with login via Gra...	Dec 25, 2025 at 05:06 PM UTC	about 3 hours
Stores unavailable - 500 error on storefront We are investigating an issue where storefronts are returning a 500 error	Dec 05, 2025 at 08:57 AM UTC	26 minutes
Intermittent Availability Issues Commerce engineers are currently investigating intermittent availability issues with a subset of ...	Nov 11, 2025 at 06:59 PM UTC	34 minutes
Order Webhook Delivery issue in APAC region We are currently investigating this issue.	Nov 03, 2025 at 02:54 PM UTC	about 1 hour
Webhooks delayed Commerce engineers are investigating a delay in webhooks processing for a subset of stores.	Oct 12, 2025 at 02:46 PM UTC	about 1 hour
Elevated Response Times BigCommerce engineers are currently investigating an issue with elevated response times. We will ...	Jul 08, 2025 at 01:21 AM UTC	about 2 hours
Inventory export and import stuck on intialisation We are currently investigating an issue with inventory import and export.	Jul 03, 2025 at 03:03 PM UTC	about 1 hour
Availability Issues BigCommerce engineers are investigating an availability issue. We believe this to be the result o...	Jun 12, 2025 at 06:33 PM UTC	about 2 hours
Webhooks Delay BigCommerce engineers are currently investigating intermittent delays with webhooks delivery and ...	May 12, 2025 at 10:43 AM UTC	39 minutes
Issue with product category lists returned in APIs We are currently investigating an issue affecting a subset of stores where the category list asso...	Mar 05, 2025 at 02:15 PM UTC	27 minutes

Get alerts when BigCommerce API is down

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Frequently Asked Questions

Is BigCommerce API down today?

BigCommerce API isn't down. You can check BigCommerce API status and incident details on the top of the page. IsDown continuously monitors BigCommerce API official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current BigCommerce API status?

BigCommerce API is currently operational. You can check BigCommerce API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a BigCommerce API outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is BigCommerce API down today or just slow?

Currently there's no report of BigCommerce API being slow. Check on the top of the page if there are any reported problems by other users.

How are BigCommerce API outages detected?

IsDown monitors the BigCommerce API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is BigCommerce API having an outage right now?

BigCommerce API last outage was on December 25, 2025 with the title "Failed GraphQL Logins"

How IsDown compares to DownDetector when monitoring BigCommerce?

IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.