Outage in BigCommerce
Elevated Response Times
Resolved MinorIncident Report
Summary AI Generated
BigCommerce experienced elevated response times affecting both the Storefront and API components for 36 minutes. Commerce engineers investigated the issue and implemented a fix. The incident was resolved after a brief monitoring period to ensure the solution was effective.
Commerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/24/2026 03:14PM
This incident has been resolved.
MONITORING
9 days ago - at 04/24/2026 02:59PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 04/24/2026 02:41PM
Commerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.
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