Outage in BigCommerce
Webhooks Delay
Resolved MinorIncident Report
Summary AI Generated
BigCommerce experienced intermittent webhook delivery delays affecting a subset of stores' APIs for approximately 1.2 hours. The issue was investigated and resolved by engineers with no further details on root cause provided.
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.
Components affected
BigCommerce APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/20/2026 09:01AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 09/20/2026 07:55AM
BigCommerce engineers are currently investigating intermittent delays with webhooks delivery to a subset of stores. We will keep you informed with updates as they become available.
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