Outage in BigCommerce
Intermittent Availability Issues in Australia
Resolved MinorIncident Report
Summary AI Generated
**BigCommerce – Intermittent Availability Issues in Australia** Australian-hosted BigCommerce storefronts experienced intermittent availability and degraded performance for approximately 3.2 hours. Engineers investigated the issue and resolved it by deploying additional capacity in the region. The incident was fully resolved following a monitoring period.
BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.
Components affected
BigCommerce StorefrontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/02/2026 05:41AM
This incident has been resolved.
MONITORING
1 day ago - at 10/02/2026 03:23AM
Engineers have deployed additionally capacity in this region and aren't continuing to monitor the availability and performance.
INVESTIGATING
1 day ago - at 10/02/2026 02:29AM
BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian hosted stores. We will provide an update shortly.
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