Outage in BigCommerce
Partial search unavailability
Resolved MinorIncident Report
Summary AI Generated
Certain BigCommerce storefronts experienced search errors affecting storefront functionality for approximately 1.6 hours. A fix was implemented and the issue was monitored before being confirmed resolved, with search availability returning to expected thresholds.
Certain storefronts may be experiencing errors for searches. We are currently investigating this issue
Components affected
BigCommerce StorefrontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/26/2026 08:04PM
Search availability is back to expected thresholds
MONITORING
4 days ago - at 09/26/2026 06:54PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 09/26/2026 06:53PM
Certain storefronts may be experiencing errors for searches. We are currently investigating this issue
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