Outage in BigCommerce
Slow response times on some requests
Resolved MinorIncident Report
Summary AI Generated
BigCommerce experienced slow response times related to product images, affecting the Storefront, Control Panel, and API. Engineers investigated and implemented a fix within 43 minutes. The incident was fully resolved shortly after the fix was deployed.
Commerce engineers are investigating slow response times on some requests around product images.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/12/2026 02:39AM
This incident has been resolved.
MONITORING
1 day ago - at 10/12/2026 02:34AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 10/12/2026 01:58AM
Commerce engineers are investigating slow response times on some requests around product images.
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