BigCommerce status updated
BigCommerce Control Panel is working normally
This chart shows the number of user-reported issues for BigCommerce Control Panel service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report BigCommerce Control Panel is down. The map shows recent BigCommerce Control Panel outages from around the world.
Control Panel Outage MapIn the last 90 days, BigCommerce had 4 incidents (3 major outages and 1 minor incident) with a median duration of 2 hours 3 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check BigCommerce Control Panel status history below. IsDown detects when BigCommerce Control Panel is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Commerce engineers have identified an elevated error rate when connecting to UPS live quotes in c...
|
Jan 22, 2026 at 06:41 PM UTC
|
about 1 hour |
|
BigCommerce engineers are currently investigating intermittent availability issues with a subset ...
|
Dec 30, 2025 at 11:41 AM UTC
|
about 3 hours |
|
We are investigating an issue where storefronts are returning a 500 error
|
Dec 05, 2025 at 08:57 AM UTC
|
26 minutes |
|
The issue has been identified and a fix is being implemented.
|
Oct 30, 2025 at 04:48 PM UTC
|
about 3 hours |
|
We are currently investigating an elevated rate of 500 errors and increased response times.
|
Aug 19, 2025 at 10:40 PM UTC
|
about 1 hour |
|
Commerce Engineers are working to fix an issue impacting search functionality in the Control Panel.
|
Aug 06, 2025 at 09:34 PM UTC
|
42 minutes |
|
BigCommerce engineers are currently investigating an issue in which some users are logged out whi...
|
Jul 11, 2025 at 12:06 PM UTC
|
about 2 hours |
|
We are currently investigating an issue with inventory import and export.
|
Jul 03, 2025 at 03:03 PM UTC
|
about 1 hour |
|
A subset of stores in the EU region are experiencing slow search times on products and the contro...
|
Jun 23, 2025 at 12:11 PM UTC
|
35 minutes |
|
BigCommerce engineers are investigating an availability issue. We believe this to be the result o...
|
Jun 12, 2025 at 06:33 PM UTC
|
about 2 hours |
BigCommerce Control Panel isn't down. You can check BigCommerce Control Panel status and incident details on the top of the page. IsDown continuously monitors BigCommerce Control Panel official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BigCommerce Control Panel is currently operational. You can check BigCommerce Control Panel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BigCommerce Control Panel being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BigCommerce Control Panel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BigCommerce Control Panel last outage was on January 22, 2026 with the title "Elevated Error Rates when Connecting UPS Live Quotes"
IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required