Outage in BigCommerce
Page Builder Repeatedly Logging Out Active Users
Resolved Minor
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Outage Details
BigCommerce engineers are currently investigating an issue in which some users are logged out while using the Page Builder. We are investigating and will provide an update shortly.
Components affected
BigCommerce Control PanelLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/11/2025 02:11PM
This incident has been resolved.
MONITORING
4 days ago - at 07/11/2025 12:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 07/11/2025 12:28PM
The issue has been identified and we are working on a fix.
INVESTIGATING
4 days ago - at 07/11/2025 12:06PM
BigCommerce engineers are currently investigating an issue in which some users are logged out while using the Page Builder. We are investigating and will provide an update shortly.
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