Outage in BigCommerce
Meta CAPI event delivery delays
Resolved MinorIncident Report
Summary AI Generated
BigCommerce experienced delays in Meta CAPI event delivery due to an active Meta Marketing API incident, affecting the Reporting component and creating a backlog for a subset of stores. Events continued processing but at a reduced rate during the 1.7-hour incident. The issue was resolved when event processing returned to normal rates and the backlog was cleared.
Commerce Engineers are investigating a delay with Meta CAPI event delivery caused by an active Meta Marketing API incident. Events continue processing at a reduced rate, which has created backlog for a subset of stores. We will continue monitoring and provide updates as they are available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 03/05/2026 06:24PM
Commerce Engineers have resolved the delay with Meta CAPI event delivery caused by the Meta Marketing API incident. Event processing has returned to normal rates, and backlog for affected stores has been cleared.
MONITORING
27 days ago - at 03/05/2026 04:42PM
Commerce Engineers are investigating a delay with Meta CAPI event delivery caused by an active Meta Marketing API incident. Events continue processing at a reduced rate, which has created backlog for a subset of stores. We will continue monitoring and provide updates as they are available.
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