Check if BigCommerce Reporting is down, official outages, user-reported issues, and outages map.
BigCommerce Reporting is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 9 incidents for BigCommerce Reporting since started monitoring BigCommerce status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BigCommerce Reporting outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Sep 12, 2025 06:17 PM EDT | 
                                              
                                                Minor
                                              
                                             Commerce Engineering is aware of a loss in CAPI Eventing across the platform. We have actively en...
                                             | 8 days | 
| Jan 21, 2025 10:23 AM EST | 
                                              
                                                Minor
                                              
                                             BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control P...
                                             | about 7 hours | 
| Dec 11, 2024 02:37 PM EST | 
                                              
                                                Minor
                                              
                                             BigCommerce Engineers are investigating an issue where a small percentage of Meta CAPI events are...
                                             | about 8 hours | 
| Sep 27, 2024 03:33 PM EDT | 
                                              
                                                Major
                                              
                                             BigCommerce Engineers are investigating an issue with a third-party provider that is causing a de...
                                             | about 3 hours | 
| Aug 03, 2024 05:20 PM EDT | 
                                              
                                                Minor
                                              
                                             BigCommerce engineers are investigating an issue in which Visit data is delayed in Analytics repo...
                                             | 31 minutes | 
| Jul 30, 2024 11:23 AM EDT | 
                                              
                                                Minor
                                              
                                             BigCommerce engineers are investigating an issue with delayed Analytics in the Control Panel affe...
                                             | about 1 hour | 
| Nov 07, 2023 09:22 AM EST | 
                                              
                                                Minor
                                              
                                             BigCommerce engineers are investigating an issue that causes a delay in processing the data for A...
                                             | about 7 hours | 
| Dec 16, 2022 03:58 PM EST | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue.
                                             | about 4 hours | 
| Aug 09, 2022 04:19 PM EDT | 
                                              
                                                Minor
                                              
                                             BigCommerce engineers are investigating reports of delayed analytics data on a subset of stores.
                                             | 9 minutes | 
 
    See what users are saying about BigCommerce Reporting issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Reporting component in BigCommerce provides analytics and insights on sales, customer behavior, and inventory for better business decision-making.
Monitoring BigCommerce since April 2020
Reporting is part of BigCommerce. Check the BigCommerce's status.
2 incidents in 2025
BigCommerce Reporting isn't down. You can check BigCommerce Reporting status and incident details on the top of the page. IsDown continuously monitors BigCommerce Reporting official status page every few minutes. In the last 24 hours, there were 1 outages reported.
BigCommerce Reporting is currently operational. You can check BigCommerce Reporting status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BigCommerce Reporting being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BigCommerce Reporting official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BigCommerce Reporting last outage was on September 12, 2025 with the title "Meta CAPI Event Outage. Meta Pixel Still Functional."
IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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