Check if BigCommerce Reporting is down, recent outages, user-reported issues, and outages map.
BigCommerce Reporting is working normally
Commerce Engineering is aware of a loss in CAPI Eventing across the platform. We have actively engaged the Meta Dev Team to help us get these events back online as fast as possible. Meta Pixel even...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 9 incidents for BigCommerce Reporting since started monitoring BigCommerce status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
8 months ago · lasted about 7 hours
BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for all stores.
9 months ago · lasted about 8 hours
BigCommerce Engineers are investigating an issue where a small percentage of Meta CAPI events are being rejected by Meta due to an outage (https://metastatus.com) on their end. Once the outage is resolved, any failed events will be re-sent to elim...
We've tracked and collected 9 incidents for BigCommerce Reporting since started monitoring BigCommerce status
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BigCommerce Reporting is down. You can check BigCommerce Reporting status and incident details on the top of the page. IsDown continuously monitors BigCommerce Reporting official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BigCommerce Reporting seems to be having problems. You can check BigCommerce Reporting status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, BigCommerce Reporting might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the BigCommerce Reporting official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BigCommerce Reporting last outage was on September 13, 2025 with the title "Meta CAPI Event Outage. Meta Pixel Still Functional."
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor BigCommerce with maximum flexibility
IsDown monitors Reporting for major outages. A major outage is when Reporting experiences a critical issue that severely affects one or more services/regions. When BigCommerce marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors BigCommerce status page for minor outages. A minor outage is when Reporting experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in BigCommerce status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
BigCommerce publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors BigCommerce and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
BigCommerce and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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