BigCommerce status updated
BigCommerce Reporting is working normally
This chart shows the number of user-reported issues for BigCommerce Reporting service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report BigCommerce Reporting is down. The map shows recent BigCommerce Reporting outages from around the world.
Reporting Outage MapIn the last 90 days, BigCommerce had 1 incident with a median duration of 4 hours 10 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check BigCommerce Reporting status history below. IsDown detects when BigCommerce Reporting is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control P...
|
Nov 28, 2025 at 07:14 PM UTC
|
about 4 hours |
|
Commerce Engineering is aware of a loss in CAPI Eventing across the platform. We have actively en...
|
Sep 12, 2025 at 10:17 PM UTC
|
8 days |
|
BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control P...
|
Jan 21, 2025 at 03:23 PM UTC
|
about 7 hours |
|
BigCommerce Engineers are investigating an issue where a small percentage of Meta CAPI events are...
|
Dec 11, 2024 at 07:37 PM UTC
|
about 8 hours |
|
BigCommerce Engineers are investigating an issue with a third-party provider that is causing a de...
|
Sep 27, 2024 at 07:33 PM UTC
|
about 3 hours |
|
BigCommerce engineers are investigating an issue in which Visit data is delayed in Analytics repo...
|
Aug 03, 2024 at 09:20 PM UTC
|
31 minutes |
|
BigCommerce engineers are investigating an issue with delayed Analytics in the Control Panel affe...
|
Jul 30, 2024 at 03:23 PM UTC
|
about 1 hour |
|
BigCommerce engineers are investigating an issue that causes a delay in processing the data for A...
|
Nov 07, 2023 at 02:22 PM UTC
|
about 7 hours |
|
We are currently investigating this issue.
|
Dec 16, 2022 at 08:58 PM UTC
|
about 4 hours |
|
BigCommerce engineers are investigating reports of delayed analytics data on a subset of stores.
|
Aug 09, 2022 at 08:19 PM UTC
|
9 minutes |
BigCommerce Reporting isn't down. You can check BigCommerce Reporting status and incident details on the top of the page. IsDown continuously monitors BigCommerce Reporting official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BigCommerce Reporting is currently operational. You can check BigCommerce Reporting status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BigCommerce Reporting being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BigCommerce Reporting official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BigCommerce Reporting last outage was on November 28, 2025 with the title "Data processing delay in Analytics report"
IsDown and DownDetector help users determine if BigCommerce is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BigCommerce's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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