Outage in BigCommerce

Delay in Analytics Reports

Resolved Major
September 27, 2024 - Started about 5 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

BigCommerce Engineers are investigating an issue with a third-party provider that is causing a delay in the processing of data for Analytics reports.
Components affected
BigCommerce Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 09/27/2024 10:36PM

This incident has been resolved.

MONITORING about 3 hours ago - at 09/27/2024 09:19PM

BigCommerce Engineers have addressed the root cause of the incident and the backlog of Analytics data is currently getting processed.

INVESTIGATING about 5 hours ago - at 09/27/2024 07:33PM

BigCommerce Engineers are investigating an issue with a third-party provider that is causing a delay in the processing of data for Analytics reports.

Latest BigCommerce outages

Elevated error rates - 5 days ago

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