Outage in BigCommerce
Delayed Data in Analytics Reports
Resolved MinorIncident Report
Summary AI Generated
BigCommerce experienced a 1.3-hour incident where analytics data was delayed in Control Panel Analytics Reports for a subset of stores. The issue affected the Reporting component and was investigated by Commerce Engineers. The incident has been resolved.
Commerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.
Components affected
BigCommerce ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/01/2026 03:18AM
This incident has been resolved.
INVESTIGATING
2 days ago - at 05/01/2026 02:03AM
Commerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.
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