Outage in BigCommerce
Delayed Data in Analytics Reports
Resolved MinorIncident Report
BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for all stores.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/21/2025 10:32PM
This incident has been resolved.
IDENTIFIED
about 1 year ago - at 01/21/2025 09:56PM
We have identified the issue causing a delay in analytics data within the Control Panel. The backlog of analytics data is currently being processed, and we are actively working to accelerate the processing rate.
INVESTIGATING
about 1 year ago - at 01/21/2025 03:23PM
BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for all stores.
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