Outage in BigCommerce
Meta Outage Causing Disruption to Meta CAPI Integrations
Resolved MinorIncident Report
Summary AI Generated
A Meta outage disrupted BigCommerce's Meta CAPI (Conversions API) integrations, affecting the Reporting component for 38 minutes. Meta CAPI events stopped publishing properly during the outage, but service was restored once Meta's systems came back online.
Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integrations due to a Meta outage. We are working to bring the service back online as soon as possible.
Components affected
BigCommerce ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 06/12/2026 03:35PM
This incident has been resolved.
MONITORING
about 5 hours ago - at 06/12/2026 03:09PM
Meta CAPI events have resumed publishing without errors. We will continue monitoring this situation.
INVESTIGATING
about 6 hours ago - at 06/12/2026 02:58PM
Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integrations due to a Meta outage. We are working to bring the service back online as soon as possible.
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