Outage in BigCommerce
Merchants are unable to completely disable B2B for store
Resolved MajorIncident Report
Summary AI Generated
BigCommerce experienced a major incident where merchants were unable to completely disable B2B functionality for their stores. Commerce Engineers identified and investigated the issue, which prevented store owners from turning off B2B features when needed. The incident was resolved after 44 minutes of investigation and remediation work.
Commerce Engineers have identified an issue with merchants being unable to completely disable B2B for a store. We are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 05/28/2026 07:38PM
This incident has been resolved.
INVESTIGATING
about 23 hours ago - at 05/28/2026 06:58PM
Commerce Engineers have identified an issue with merchants being unable to completely disable B2B for a store. We are currently investigating.
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