Outage in BigCommerce
Storefront Search Issues for Subset of AU Stores
Resolved MajorIncident Report
Summary AI Generated
A brief outage lasting approximately 9 minutes impacted storefront search availability and latency for a subset of BigCommerce stores in Australia. The issue affected the Storefront component, degrading search functionality for the affected merchants. Engineers investigated and resolved the incident within the same timeframe.
BigCommerce Engineers are investigating an issue impacting availability and latency of storefront search requests for a subset of stores in Australia.
Components affected
BigCommerce StorefrontTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 06/18/2026 10:29PM
This incident has been resolved.
INVESTIGATING
about 23 hours ago - at 06/18/2026 10:20PM
BigCommerce Engineers are investigating an issue impacting availability and latency of storefront search requests for a subset of stores in Australia.
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