Outage in BigCommerce
Search document updates delays in Control Panel experience.
Resolved MinorIncident Report
Summary AI Generated
European merchants on BigCommerce experienced minor delays in search document updates within the Control Panel. The issue was identified and mitigated within approximately 33 minutes, with monitoring continuing post-fix. The incident was fully resolved with no further user impact.
European merchants may experience minor delays in search document updates during Control Panel interaction.
Components affected
BigCommerce Control PanelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/27/2026 12:44PM
The issue has been fully mitigated, and users should no longer be affected.
MONITORING
1 day ago - at 08/27/2026 12:20PM
We identified the root cause, mitigated the issue, and will continue to monitor the situation.
INVESTIGATING
1 day ago - at 08/27/2026 12:16PM
European merchants may experience minor delays in search document updates during Control Panel interaction.
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