BigCommerce experienced storefront availability issues affecting a subset of stores for 4.2 hours. The incident impacted customer-facing storefronts, preventing normal website functionality for affected merchants. Engineers identified the root cause and successfully resolved the issue.
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This incident has been resolved
The issue has been identified and we are working on a fix.
BigCommerce engineers are currently investigating an issues with a subset of stores storefront. We will provide an update shortly.
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