Outage in BigCommerce

Inventory export and import stuck on intialisation

Resolved Major
July 03, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with inventory import and export.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/03/2025 04:16PM

The incident has been resolved.

MONITORING 4 months ago - at 07/03/2025 03:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 07/03/2025 03:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 07/03/2025 03:03PM

We are currently investigating an issue with inventory import and export.

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