Outage in BigCommerce
Slow search performance
Resolved Minor
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Outage Details
A subset of stores in the EU region are experiencing slow search times on products and the control panel. BigCommerce engineers have identified the issue and are implementing a fix.
Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 06/23/2025 12:43PM
This incident has been resolved.
MONITORING
about 14 hours ago - at 06/23/2025 12:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 14 hours ago - at 06/23/2025 12:11PM
A subset of stores in the EU region are experiencing slow search times on products and the control panel. BigCommerce engineers have identified the issue and are implementing a fix.
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