Outage in BigCommerce
B2B Customer Login Degraded
Resolved MinorIncident Report
Summary AI Generated
BigCommerce experienced degraded B2B customer login functionality for 29 minutes, with increased error rates affecting both login attempts and API calls. Commerce engineers identified and resolved the issue, restoring all systems to full operational status.
Commerce engineers are currently investigating issues with logins for B2B customers.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/13/2026 04:27PM
Commerce engineers were alerted to an increase in error rates B2B customer logins and API calls. Action was taken and error rates have returned to normal at 15:51 UTC. All systems are fully operational.
INVESTIGATING
4 days ago - at 04/13/2026 03:59PM
Commerce engineers are currently investigating issues with logins for B2B customers.
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