BigCommerce vs Shopify - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
2
Last 7 days
10
Last 30 days
25
Last 90 days
Recent BigCommerce Incidents
Resolved
5 days ago
QuickBooks Payments stores cannot transact
The issue has been identified and a fix is being implemented.
Resolved
5 days ago
Search is returning server errors for a subset of stores
We are currently investigating this issue.
Resolved
9 days ago
Intermittent Availability Issues in Australia
BigCommerce engineers are currently investigating intermittent availability and degraded performance for Australian h...
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
1
Last 7 days
4
Last 30 days
14
Last 90 days
Recent Shopify Incidents
Resolved
2 days ago
Some merchants encountering error messages when trying to login to their admins
Merchants may experience issues when trying to login to the Shopify admin. This includes a refresh authentication, or...
Resolved
22 days ago
Shop App, Shop Pay & Shop Pay Installments are unavailable
The Shop App is currently unavailable and shop.app web page is also down. At checkout Shop Pay and Shop Pay Installme...
Resolved
22 days ago
Some customers experiencing issues with the Shop App
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
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