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BigCommerce vs Shopify - Uptime & Outage Comparison

Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.

Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.

BigCommerce

BigCommerce

Status monitoring since April 2020

Operational

BigCommerce Incident Statistics

3
Last 7 days
16
Last 30 days
28
Last 90 days

Recent BigCommerce Incidents

Resolved about 10 hours ago

Meta Outage Causing Disruption to Meta CAPI Integrations

Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integration...

Resolved 2 days ago

Investigating Login Issues for Subset of Shoppers on B2B Catalyst Storefronts

Commerce Engineering is investigating an issue where a B2C user, or a B2B user under an unapproved company, is unable...

Resolved 5 days ago

Storefront availability Issues

BigCommerce engineers are currently investigating an issues with a subset of stores storefront. We will provide an up...

Shopify

Shopify

Status monitoring since July 2022

Operational

Shopify Incident Statistics

1
Last 7 days
4
Last 30 days
16
Last 90 days

Recent Shopify Incidents

Resolved 2 days ago

Some merchants and customers may encounter errors when trying to process Shop...

Merchants and their customers may experience issues when trying to access Shop Pay Installments. We will be disabl...

Resolved 9 days ago

Some merchants and customers may encounter issues with with one or more of th...

Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issu...

Resolved 19 days ago

Shopify Flow workflows may not be executing properly due to a Google Cloud Pl...

An issue stemming from Google Cloud Platform has resulted in Shopfiy Flow workflows not triggering properly for some ...

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