Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since April 2020
Missing Data in Analytics Reports
BigCommerce Engineers are investigating an issue where analytics data is missing from the Control Panel Analytics Rep...
Availability Issues
BigCommerce engineers are currently investigating availability issues with a subset of stores. We will provide an upd...
B2B Ninja quotes page appears blank
We are currently investigating this issue.
Status monitoring since July 2022
Some merchants encountering error messages within their admins
Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when ac...
Merchants may experience issues when trying to access the Shopify admin
Merchants may experience issues when trying to access the Shopify admin. This is also affecting the Dev Dashboard. We...
Some merchants may experience delays or failures related to Shopify Flow and ...
We are investigating the issues related to Shopify Flow and webhooks, and will keep you updated.
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