BigCommerce vs Shopify - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
2
Last 7 days
9
Last 30 days
26
Last 90 days
Recent BigCommerce Incidents
Resolved
3 days ago
Contact Center System Outage
Our contact center is experiencing technical difficulties due to issues with our service provider. Phone, Chat, and W...
Resolved
5 days ago
Unable to export Catalog using Modern Import/Export
We are currently investigating this issue.
Resolved
15 days ago
Delayed email delivery to Microsoft-hosted inboxes
We are investigating delayed email delivery for some transactional emails, such as order confirmations and notificati...
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
3
Last 7 days
6
Last 30 days
16
Last 90 days
Recent Shopify Incidents
Resolved
about 16 hours ago
Shop App, Shop Pay & Shop Pay Installments are unavailable
The Shop App is currently unavailable and shop.app web page is also down. At checkout Shop Pay and Shop Pay Installme...
Resolved
about 22 hours ago
Some customers experiencing issues with the Shop App
Some customers may experience issues with the Shop App. Products are not loading. Some shops may not be available.
Resolved
4 days ago
Shopify Admins are experiencing degraded performance
Shopify Admins may be inaccessible to some merchants. We are currently investigating and will update you as soon as p...
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