BigCommerce vs Shopify - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
2
Last 7 days
12
Last 30 days
38
Last 90 days
Recent BigCommerce Incidents
Resolved
1 day ago
Paypal payment gateway reenabling itself on some checkouts
Commerce Engineers have identified an issue with Paypal payment gateways reenabling themselves on some stores checkou...
Resolved
2 days ago
Payment issues with Cybersource V2 provider
Commerce engineers are aware of an issue causing transaction processing errors for merchants using the Cybersource V2...
Resolved
7 days ago
Availability Issues
BigCommerce engineers are currently investigating availability issues with a subset of stores. We will provide an upd...
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
1
Last 7 days
4
Last 30 days
13
Last 90 days
Recent Shopify Incidents
Resolved
1 day ago
Some merchants and buyers may encounter error messages with one or more of th...
Merchants and buyers may experience issues when trying to access Shopify storefronts, and attempting to check out. We...
Resolved
8 days ago
Some merchants and customers experiencing issues accessing storefronts, admins
Storefronts and admins may be showing elevated, intermittent errors currently. Store logins and new store creations a...
Resolved
9 days ago
Custom domain certificates are not being issued
Custom domains are currently not receiving new tls certificates for new purchases and renewals, and these domains wil...
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