Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since April 2020
Some pricing rules not applying as expected
BigCommerce engineers are investigating reports of some modifier rules not applying price adjustments on the storefro...
Delayed Data in Analytics Reports
Commerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports ...
Elevated Response Times
Commerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.
Status monitoring since July 2022
Merchants may experience issues when trying to access the Shopify admin
Merchants may experience issues when trying to access the Shopify admin. This is also affecting the Dev Dashboard. We...
Some merchants may experience delays or failures related to Shopify Flow and ...
We are investigating the issues related to Shopify Flow and webhooks, and will keep you updated.
Analytics and reports may not show updated information.
Reports and analytics may be delayed in reporting accurate figures for some stores; however, no data has been lost. W...
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