Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since April 2020
PayPal Commerce Platform 3DS popup infinite loading issue
Commerce team currently investigating an issue affecting PPCP 3DS authentication on the UK store. Some shoppers may e...
Increase in 401 status responses to Storefront GraphQL API
Starting at 12:30PM UTC, there is an increase of 401 responses to the Storefront GraphQL API. This issue is intermitt...
Issue with Catalysts/Makeswift builder
Commerce Engineers are investigating an issue impacting users who are using the latest version of Catalyst and using ...
Status monitoring since July 2022
Merchants may experience errors when using Shopify POS embedded apps
Some Shopify POS embedded apps may not load as expected. Users may see blank pages when trying to load Shopify POS em...
Some customers experiencing issues loading the Shop app
Some customers may experience issues with loading the Shop app. This affects the shop.app website and Shop mobile app...
Customers may encounter error messages when attempting to checkout
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
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