BigCommerce vs Shopify - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
4
Last 7 days
8
Last 30 days
30
Last 90 days
Recent BigCommerce Incidents
Resolved
1 day ago
Search document updates delays in Control Panel experience.
European merchants may experience minor delays in search document updates during Control Panel interaction.
Resolved
3 days ago
B2B Ninja experiencing degradation in quote functionality
We are currently investigating this issue.
Resolved
3 days ago
B2B Ninja Add-To-Quote On Storefront Product Page timeouts
We are currently investigating an issue affecting stores using B2B Ninja, where users are unable to add products to a...
Components Status
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
1
Last 7 days
5
Last 30 days
14
Last 90 days
Recent Shopify Incidents
Resolved
1 day ago
Chat support on Shopify Help Center is temporarily unavailable
Our live chat support may be unavailable on the Shopify Help Center due to a technical issue. We are investigating an...
Resolved
9 days ago
Live support unavailable for merchants
We’re investigating an issue preventing merchants from connecting with live support by phone or chat. Merchants may e...
Resolved
15 days ago
Shop Pay Installments has been temporarily disabled for US buyers
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with t...
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