Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Status monitoring since April 2020
Meta Outage Causing Disruption to Meta CAPI Integrations
Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integration...
Investigating Login Issues for Subset of Shoppers on B2B Catalyst Storefronts
Commerce Engineering is investigating an issue where a B2C user, or a B2B user under an unapproved company, is unable...
Storefront availability Issues
BigCommerce engineers are currently investigating an issues with a subset of stores storefront. We will provide an up...
Status monitoring since July 2022
Some merchants and customers may encounter errors when trying to process Shop...
Merchants and their customers may experience issues when trying to access Shop Pay Installments. We will be disabl...
Some merchants and customers may encounter issues with with one or more of th...
Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issu...
Shopify Flow workflows may not be executing properly due to a Google Cloud Pl...
An issue stemming from Google Cloud Platform has resulted in Shopfiy Flow workflows not triggering properly for some ...
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