BigCommerce vs Shopify - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between BigCommerce and Shopify. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
BigCommerce
Status monitoring since April 2020
Operational
BigCommerce Incident Statistics
2
Last 7 days
9
Last 30 days
36
Last 90 days
Recent BigCommerce Incidents
Resolved
about 12 hours ago
Intermittent Availability Issues
Commerce engineers are currently investigating intermittent availability issues with a subset of stores. We will prov...
Resolved
4 days ago
Impossible to vault payment instrument when credit cart option is disabled in...
Commerce Engineers are investigating an issue impacting PayPal Account Vaulted instrument creation when the Credit Ca...
Resolved
10 days ago
Unable to Submit Quotes on B2B Ninja
Commerce Engineers are investigating an issue that is preventing merchants from submitting quotes on B2B Ninja.
Shopify
Status monitoring since July 2022
Operational
Shopify Incident Statistics
1
Last 7 days
6
Last 30 days
12
Last 90 days
Recent Shopify Incidents
Resolved
4 days ago
Search API performance issues: Storefront Search, Catalog API and Shop App ex...
We are aware of an issue affecting Storefront Search, Catalog API and Shop app search functionality. This may produce...
Resolved
13 days ago
Some customers may experience issues when searching for products across store...
We are investigating this issue and will keep you updated.
Resolved
17 days ago
Some Stripe Payment Checkouts may fail with a generic error when a credit car...
Some Checkouts with Stripe Paymentmay experience checkout errors with payment failure or other error message.
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