Check if Shopify Third party services is down, official outages, user-reported issues, and outages map.
Shopify Third party services is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Shopify status data.
IsDown has tracked 20 incidents for Shopify Third party services since started monitoring Shopify status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 13, 2025
02:39 PM UTC
|
Minor
Some merchants may notice errors in their admins while attempting to purchase UPS shipping labels...
|
about 2 hours |
Oct 10, 2025
10:58 PM UTC
|
Major
Some users may be unable to purchase new domains or update their Name Servers due to a third-part...
We are experiencing issues with our third-party domain provider OpenSRS which may prevent new dom...
|
about 2 hours |
Sep 16, 2025
09:44 PM UTC
|
Minor
Canada Post label purchasing is currently unavailable. Shipping options remain functional for cus...
|
about 1 hour |
Aug 01, 2025
01:15 PM UTC
|
Minor
We are currently investigating an issue where PayPal is experiencing an interruption in service p...
|
about 2 hours |
Jul 29, 2025
12:13 AM UTC
|
Minor
PayPal Express providing error messages when activating the service as a third-party payment gateway
We are currently investigating an issue where PayPal Express is displaying error messages when ac...
|
about 1 hour |
Jul 01, 2025
05:41 AM UTC
|
Minor
Some merchants are encountering a 500 error message when accessing newly installed apps that spec...
|
about 3 hours |
Jun 12, 2025
06:24 PM UTC
|
Minor
There appears to be an issue with Google Cloud Platform. We are working with them and determining...
|
about 3 hours |
Jun 02, 2025
05:51 PM UTC
|
Minor
Shops using PayPal were having failed failed checkout attempts. Buyers attempting to pay with Pay...
|
about 1 hour |
Apr 23, 2025
09:40 PM UTC
|
Minor
We're currently experiencing issues with email delivery on the platform due to a third-party emai...
|
about 2 hours |
Mar 13, 2025
09:18 PM UTC
|
Minor
Buyers for some shops may experience errors when creating shipping labels for UPS. We are current...
|
44 minutes |
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Monitoring Shopify since July 2022
Third party services is part of Shopify. Check the Shopify's status.
10 incidents in 2025
Shopify Third party services isn't down. You can check Shopify Third party services status and incident details on the top of the page. IsDown continuously monitors Shopify Third party services official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shopify Third party services is currently operational. You can check Shopify Third party services status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shopify Third party services being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shopify Third party services official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shopify Third party services last outage was on October 13, 2025 with the title "Some merchants are currently unable to purchase UPS shipping labels in the admin"
IsDown and DownDetector help users determine if Shopify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shopify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Shopify with maximum flexibility
IsDown monitors Third party services for major outages. A major outage is when Third party services experiences a critical issue that severely affects one or more services/regions. When Shopify marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Shopify status page for minor outages. A minor outage is when Third party services experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Shopify status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Shopify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Shopify and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Shopify and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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