Outage in Shopify
Some merchants may experience delays or failures related to Shopify Flow and Webhooks
Resolved MinorIncident Report
Summary AI Generated
Shopify experienced delays and failures with Shopify Flow and webhooks for approximately 6.6 hours, affecting the Admin, API & Mobile, and Third party services components. The issue occurred between 14:46 UTC and 21:20 UTC, with a fix implemented at 20:33 UTC that fully resolved the problem.
We are investigating the issues related to Shopify Flow and webhooks, and will keep you updated.
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 04/28/2026 09:21PM
Between 14:46 UTC - 21:20 UTC, we experienced an issue with the delay or failures of Shopify Flow and Webhooks. A fix was implemented at 20:33 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
about 12 hours ago - at 04/28/2026 08:33PM
This issue has been resolved and is being monitored.
INVESTIGATING
about 13 hours ago - at 04/28/2026 07:34PM
We are still working on improvements in delay time and to resolve the issue.
INVESTIGATING
about 14 hours ago - at 04/28/2026 06:30PM
We are seeing improvements in delay times, and are continuing to monitor that.
INVESTIGATING
about 15 hours ago - at 04/28/2026 05:14PM
We are still working to resolve the issue.
INVESTIGATING
about 16 hours ago - at 04/28/2026 04:29PM
We are working to resolve the issue, and will continue to keep you updated.
INVESTIGATING
about 17 hours ago - at 04/28/2026 03:03PM
We are still investigating and will continue to keep you updated.
INVESTIGATING
about 17 hours ago - at 04/28/2026 02:46PM
We are investigating the issues related to Shopify Flow and webhooks, and will keep you updated.
Latest Shopify outages
Some customers experiencing issues loading the Shop app - 28 days ago
Customers may encounter error messages when attempting to checkout - about 1 month ago
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