Outage in Shopify
Some merchants are currently unable to purchase UPS shipping labels
Resolved MinorIncident Report
Shipping options are functional for customers at checkout; only the purchase and printing of UPS shipping labels from the admin may be affected.
Components affected
Shopify Third party servicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/30/2026 09:16PM
Between 19:58 UTC - 21:14 UTC, we experienced an issue with purchasing UPS shipping labels. A fix was implemented at 21:06 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
3 months ago - at 01/30/2026 09:06PM
This issue has been resolved and is being monitored.
INVESTIGATING
3 months ago - at 01/30/2026 08:53PM
Shipping options are functional for customers at checkout; only the purchase and printing of UPS shipping labels from the admin may be affected.
Latest Shopify outages
Some customers experiencing issues loading the Shop app - 28 days ago
Customers may encounter error messages when attempting to checkout - about 1 month ago
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