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Outage in Shopify

Some Buyers may encounter transiting issues with third party Cloudflare

Resolved Minor
January 27, 2026 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

Some Buyers may experience issues when trying to access the Shopify services. This has been determined to be a third party transiting issue with Cloudflare's ORD data centre, and may display as intermittent connection issues.
Components affected
Shopify Third party services

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/28/2026 02:05AM

A fix was implemented by Cloudflare which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

MONITORING 3 months ago - at 01/27/2026 11:46PM

This issue is being investigated by cloudflare and we are continuing to monitor.

MONITORING 3 months ago - at 01/27/2026 10:40PM

This issue is being investigated by cloudflare and we are continuing to monitor.

MONITORING 3 months ago - at 01/27/2026 09:48PM

This issue is being investigated by cloudflare and we are continuing to monitor.

IDENTIFIED 3 months ago - at 01/27/2026 09:22PM

We've identified the problem and are monitoring cloudflares status page for resolution www.cloudflarestatus.com/incidents/3xb30dhqfkw7

INVESTIGATING 3 months ago - at 01/27/2026 09:21PM

Some Buyers may experience issues when trying to access the Shopify services. This has been determined to be a third party transiting issue with Cloudflare's ORD data centre, and may display as intermittent connection issues.

Latest Shopify outages

Analytics and reports may not show updated information. - 4 days ago
Order details pages may not show fulfilled line item cards in Admin and POS - 5 days ago
Merchants may experience errors when using Shopify POS embedded apps - 22 days ago
Some customers experiencing issues loading the Shop app - 28 days ago
Customers may encounter error messages when attempting to checkout - about 1 month ago

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