Check if Ecwid is down, official outages, user-reported issues, and outages map.
Ecwid is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Ecwid status data.
IsDown has tracked 108 incidents since started monitoring Ecwid status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 01, 2025
02:31 AM EDT
|
Minor
Placeholders are displayed instead of text in email notifications, Instant Site editor, and some ...
We're currently experiencing an issue where text in customer and admin email notifications, the I...
|
about 2 hours |
Sep 18, 2025
07:15 AM EDT
|
Minor
We are experiencing an issue that relates to the order tax invoices generation and notification e...
|
about 1 hour |
Jul 16, 2025
09:02 AM EDT
|
Minor
This message concerns 14% Ecwid store owners.
We're experiencing an internal issue.
As a resul...
|
about 2 hours |
Jun 02, 2025
05:48 AM EDT
|
Major
We're experiencing issues on our servers, which are causing some Instant Site websites and websit...
|
about 1 hour |
May 08, 2025
08:16 AM EDT
|
Major
We are having issues with Ecwid Instant Sites and Control Panels — they are not loading. We’re wo...
|
about 3 hours |
May 05, 2025
10:54 AM EDT
|
Major
In some of the stores products and orders might be missing. Your data is intact and we're already...
|
about 3 hours |
Jan 14, 2025
03:44 PM EST
|
Minor
Ecwid storefronts may reflect product changes with a delay. When you assign a product to a catego...
|
about 9 hours |
Dec 19, 2024
11:06 AM EST
|
Major
Our team is currently investigating the issue.
|
about 1 hour |
May 10, 2024
01:27 PM EDT
|
Major
The issue relates to the merchants who are using USPS to receive shipping rates online in their s...
|
about 2 hours |
Mar 14, 2024
12:07 PM EDT
|
Minor
We are having issues with Ecwid Instant Sites connected to OpenSRS domains (domains bought via us...
|
about 2 hours |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Jasmine - Ecwid store not loading for customers.
Richard - There is problem connecting with the pages.
Matt - Ecwid embedded on Hostinger site not displaying correctly. Not loading in editor and not working on mobile version of website.
Josh - White pages on all of the sites.
ben - elementor ecwid page isnt loading .
jay - website down. storefront down.
Alan - Store not working and unable to reach tech - says technical issue try back later. Thanks.
Clarence - Our sites are unaccessible and we can't get to the control panel either. Losing lots of money.
Lauren - site link is not opening rhuparentsandfriends.company.site .
Yu - Login page does not load. Tried troubleshooting steps provided but still unable to load the login page..
Sandeep - site not opening control panel.
Elaine - Ecwid app isn't loading, it gives a message "site cannot be loaded", or hangs on the login page.
Julie - Storefront is offline. Error code 404.
Component | Status |
---|---|
Storefront | OK |
Checkout | OK |
Control Panel | OK |
API | OK |
Help Center | OK |
Billing | OK |
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E-commerce platform that enables users to create an online store, manage products, process payments, and integrate with various APIs.
Monitoring Ecwid since March 2021
Tracking 6 Ecwid services and regions
7 incidents in 2025
Ecwid isn't down. You can check Ecwid status and incident details on the top of the page. IsDown continuously monitors Ecwid official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ecwid is currently operational. You can check Ecwid status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ecwid being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ecwid official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ecwid last outage was on October 01, 2025 with the title "Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ecwid and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Ecwid is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ecwid's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Ecwid with maximum flexibility
IsDown monitors Ecwid for major outages. A major outage is when Ecwid experiences a critical issue that severely affects one or more services/regions. When Ecwid marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Ecwid status page for minor outages. A minor outage is when Ecwid experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Ecwid status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Ecwid publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Ecwid and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Ecwid and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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