Ecwid status updated a few minutes ago
Ecwid is working normally
This chart shows the number of user-reported issues for Ecwid service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Ecwid users are reporting performance issues or downtime. The map shows recent outages from around the world.
Ecwid Outage MapSee what users are saying about Ecwid issues that impacted them and how they are affected by the outage.
Crystal - All products listings have disappeared. Please help!!.
Jasmine - Ecwid store not loading for customers.
Richard - There is problem connecting with the pages.
Matt - Ecwid embedded on Hostinger site not displaying correctly. Not loading in editor and not working on mobile version of website.
Josh - White pages on all of the sites.
ben - elementor ecwid page isnt loading .
jay - website down. storefront down.
Alan - Store not working and unable to reach tech - says technical issue try back later. Thanks.
Clarence - Our sites are unaccessible and we can't get to the control panel either. Losing lots of money.
Lauren - site link is not opening rhuparentsandfriends.company.site .
In the last 90 days, Ecwid had 1 incident with a median duration of 5 hours 15 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 109 incidents since started monitoring Ecwid status in March 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Ecwid outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
In some of the stores products and orders might be missing. Your data is intact and we're already...
|
Oct 22, 2025 at 07:56 AM UTC
|
about 5 hours |
|
Placeholders are displayed instead of text in email notifications, Instant Site editor, and some ...
We're currently experiencing an issue where text in customer and admin email notifications, the I...
|
Oct 01, 2025 at 06:31 AM UTC
|
about 2 hours |
|
We are experiencing an issue that relates to the order tax invoices generation and notification e...
|
Sep 18, 2025 at 11:15 AM UTC
|
about 1 hour |
|
This message concerns 14% Ecwid store owners.
We're experiencing an internal issue.
As a resul...
|
Jul 16, 2025 at 01:02 PM UTC
|
about 2 hours |
|
We're experiencing issues on our servers, which are causing some Instant Site websites and websit...
|
Jun 02, 2025 at 09:48 AM UTC
|
about 1 hour |
|
We are having issues with Ecwid Instant Sites and Control Panels — they are not loading. We’re wo...
|
May 08, 2025 at 12:16 PM UTC
|
about 3 hours |
|
In some of the stores products and orders might be missing. Your data is intact and we're already...
|
May 05, 2025 at 02:54 PM UTC
|
about 3 hours |
|
Ecwid storefronts may reflect product changes with a delay. When you assign a product to a catego...
|
Jan 14, 2025 at 08:44 PM UTC
|
about 9 hours |
|
Our team is currently investigating the issue.
|
Dec 19, 2024 at 04:06 PM UTC
|
about 1 hour |
|
The issue relates to the merchants who are using USPS to receive shipping rates online in their s...
|
May 10, 2024 at 05:27 PM UTC
|
about 2 hours |
Check the current status of the 6 components, services, or regions being monitored for Ecwid.
| Component | Status | Details |
|---|---|---|
| API status | OK | View details |
| Billing status | OK | View details |
| Checkout status | OK | View details |
| Control Panel status | OK | View details |
| Help Center status | OK | View details |
| Storefront status | OK | View details |
Compare uptime, outage stats, and incident history between Ecwid and its alternatives.
IsDown has maintained continuous monitoring of Ecwid, a E-Commerce solution, since March 2021. Our database contains 109 documented incidents from the past 5 years, giving us deep insight into Ecwid's reliability patterns and typical resolution times. We parse Ecwid's official status page across all 6 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Ecwid experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Ecwid and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Ecwid (and 5,420+ other services) for issues. We collect the status and outage information across all 6 Ecwid components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Ecwid and other services, focusing only on those affecting your business.
IsDown checks Ecwid official status page for major/minor outages or downtimes. A major outage is when Ecwid experiences a critical issue that severely affects one or more services/regions. A minor incident is when Ecwid experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Ecwid outage, we send you an alert and update your dashboard and status page.
Ecwid and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Ecwid status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Ecwid publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Ecwid and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Ecwid but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
Start Monitoring for Free
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Ecwid and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Ecwid and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Ecwid down?'
Start Monitoring for Free
Need similar to Downdetector Ecwid alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Ecwid outages, IsDown monitors Ecwid's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Ecwid status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Ecwid in a single dashboard. | ||
| Instant Ecwid outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Ecwid official status and user-reported issues. | ||
| Maintenance feed for Ecwid | ||
| Granular alerts filtering by Ecwid components and regions. |
14-day free trial • No credit card required
Ecwid isn't down. You can check Ecwid status and incident details on the top of the page. IsDown continuously monitors Ecwid official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ecwid is currently operational. You can check Ecwid status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ecwid being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ecwid official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ecwid last outage was on October 22, 2025 with the title "Orders and products are missing in some stores"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Ecwid and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Ecwid is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ecwid's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required