Outage in Ecwid

Some Instant Sites and website editors don't load

Resolved Major
June 02, 2025 - Started 12 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We're experiencing issues on our servers, which are causing some Instant Site websites and website editors to show a blank screen instead of website content. Ecwid admin panels load normally and store data (products, customers, settings) should stay intact. Please accept our apologies. We are actively investigating the issue.
Components affected
Ecwid Storefront
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 06/02/2025 11:04AM

This incident has been resolved.

MONITORING 12 days ago - at 06/02/2025 10:26AM

A fix has been implemented. Instant Sites and website editors are loading now. We'll be monitoring the issue further.

IDENTIFIED 12 days ago - at 06/02/2025 10:04AM

An issue with Instant Site website display was identified. Our team is working on an urgent fix for it.

INVESTIGATING 12 days ago - at 06/02/2025 09:48AM

We're experiencing issues on our servers, which are causing some Instant Site websites and website editors to show a blank screen instead of website content. Ecwid admin panels load normally and store data (products, customers, settings) should stay intact. Please accept our apologies.

We are actively investigating the issue.

Latest Ecwid outages

Ecwid Instant Sites and Control Panels are not loading - about 1 month ago
Orders and products are missing in some stores - about 1 month ago
Ecwid storefronts show product changes with delay - 5 months ago
Ecwid websites and website editors don't load or load slow - 6 months ago
USPS shipping rates may be unavailable - about 1 year ago

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