Check if Ecwid Help Center is down, official outages, user-reported issues, and outages map.
Ecwid Help Center is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 11 incidents for Ecwid Help Center since started monitoring Ecwid status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Ecwid Help Center outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 30, 2025
11:31 PM PDT
|
Minor
Placeholders are displayed instead of text in email notifications, Instant Site editor, and some ...
We're currently experiencing an issue where text in customer and admin email notifications, the I...
|
about 2 hours |
|
May 10, 2024
10:27 AM PDT
|
Major
The issue relates to the merchants who are using USPS to receive shipping rates online in their s...
|
about 2 hours |
|
Mar 14, 2024
09:07 AM PDT
|
Minor
We are having issues with Ecwid Instant Sites connected to OpenSRS domains (domains bought via us...
|
about 2 hours |
|
Sep 20, 2023
06:18 AM PDT
|
Minor
Some merchants who use our Facebook Shop feature might see the following error in their Ecwid adm...
|
about 5 hours |
|
Aug 28, 2023
11:06 AM PDT
|
Major
Square Payments has issues affecting our integration with Square Payments. The Square accounts ar...
|
about 13 hours |
|
Jun 20, 2023
12:17 AM PDT
|
Major
At the moment we experience issues with our support chats: some users may not be able to reach ou...
|
about 3 hours |
|
Dec 16, 2022
11:49 AM PST
|
Minor
We are experiencing an issue that relates to the notification emails from our platform for some s...
|
about 21 hours |
|
Oct 31, 2022
05:57 PM PDT
|
Minor
We are experiencing an issue that relates to the notification emails from our platform for some s...
|
about 3 hours |
|
May 09, 2022
10:15 AM PDT
|
Major
Ecwid Support is currently unavailable: chats and Help Center.
We're in contact with the Zendes...
|
about 2 hours |
|
May 02, 2022
06:56 PM PDT
|
Major
We are experiencing an issue with services, which provides shipping label functionality to us.
A...
|
about 6 hours |
See what users are saying about Ecwid Help Center issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Ecwid since March 2021
Help Center is part of Ecwid. Check the Ecwid's status.
1 incident in 2025
Ecwid Help Center isn't down. You can check Ecwid Help Center status and incident details on the top of the page. IsDown continuously monitors Ecwid Help Center official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Ecwid Help Center is currently operational. You can check Ecwid Help Center status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Ecwid Help Center being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Ecwid Help Center official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Ecwid Help Center last outage was on September 30, 2025 with the title "Placeholders are displayed instead of text in email notifications, Instant Site editor, and some Instant Site buttons"
IsDown and DownDetector help users determine if Ecwid is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Ecwid's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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