Live Acuity Scheduling status. See if Acuity Scheduling is down, view recent outages, and get real-time alerts when problems start.
Acuity Scheduling is operational
IsDown pulls data from Acuity Scheduling's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 95 incidents since started monitoring Acuity Scheduling status in March 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
24 days ago · lasted about 1 hour
Users are unable to start a new trial from the Acuity frontsite.
about 2 months ago · lasted about 2 hours
We are currently investigating the issue.
2 months ago · lasted 4 days
We are currently investigating an issue regarding Acuity Admin mobile app users unable to paid or process transactions using Square hardware.
We've tracked and collected 95 incidents since started monitoring Acuity Scheduling status
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Travis
Trying to attend an appointment and it just keeps saying "An Error Occurred." I've tried accessing on multiple different platforms both using wifi and cellular networks.
Kam
Online scheduling unavailable error
Helen
Not letting me login at all
BA
can't log in and clients can't book appts
nicholas
Unable to log in to acuity also not possible for clients to book appts.
Berkeley
I have a client whose payment form page is not loading. When I go to do it it works fine.
Amanda
Cannot book or check out clients
kayla
log in and website isn't loading or working keeps saying error
Caitlin
Acuity logged me out of my account, had to reset password. None of my appointments are visible or anything
Kayshla
The time slots are popping out of the designated square and are making it hard to be visible.
Lauren
Was not showing all appointment types in admin login.
Yanaa
403 Forbidden on every page
Janine
We can not get into the acuity account to change the price increases. Keeps giving issues with the log in details and they are correct. Neither of the two accounts will allow us access
Sara
People cannot make payment. Just keeps spinning
Shanecia
Error processing payment
Christie
won't load calendar to re-schedule
Tammy
It says network error when trying to schedule
Sawyer
i cannot log into my account
Sawyer
I can’t login to my scheduling page through the app.
Marianne
Acuity doesn't seem to be loading at all. Just a blank white page after the initial 'setting up' message.
Suzanne
It is very slow. Not able to enter appointments. Not my internet connection.
Nate
Acuity isn't loading at all. Just a blank white page when trying to access
Sarah
Broken calendar IDs not loading
Haila
Not showing my class on my dashboard calendar
Letisha
Clients are trying to book but when the deposit payment is trying to be placed it comes up as a problem with payment
Alejandra
It wont let my clients upload a file for the intake forms “ Application is currently blocked for this Apikey” all though it says its been resolved
Brad
Acuity is not loading. and buffering only.
Dale
App is not working, just loading the whole time. Can’t see any appointments or view different days. I’ve reloaded app and still not working.
Sara
The website and the app are not working
Melissa
cannot access on phone, app or another browser.
Mark
It's not loading and i get a 'not available' message.
Caroline
Site taking too long to respond
Sharon
My booking system isn't working properly
Alesha
Unable to log in and access calendars and client information
Sam
Acuity scheduling is giving 501 error
Josh
Service is down. Complaints from my clients about being unable to schedule. I can't schedule manually either.
Davis
Server Down error message on homepage and App
Tamara
My clients can not book appointments.
Amy
My scheduling software is down
M.
im getting error message saying that there's server issue
Annie
All pages connected to Acuity (anything scheduling related) is down
Erielle
503 Service Unavailable when I try to log into my Acuity scheduling portal.
Sal
{"status_code":503,"error":"unavailable","message":"API not available. We may be having issues; check https://status.acuityscheduling.com for details."}
Niko
Can't access backend. Booking widgets not displaying on website
Dustin
Acuity Scheduling Not Working.
El
Cant access website. Giving error message
TJ
website says server issues
Tye
unable to schedule, charge or view appointments
Mallory
"Looks like we're having server issues Please see our status page for the latest updates."
Linda
“Server unavailable” on my website scheduler
ALison
Page not loading, says server problems and directs to status page that says the site is operational which it obviously isnt
Kaitlyn
Acuity Scheduling will not load and is disrupting our website offerings
Sarah
My page says "Online scheduling is not currently available. Please contact the business directly."
Joanna
Client information and payment options do not load on the website, says failed to load please try again. App on phone does not load appointments, client comes up in search but information does not.
Tim
Can't sign in. Keep getting error saying invalid request.
Justin
All off my appointment types are suddenly showing no availability. None of my clients can book. My availability settings aren't the issue. No way of contacting customer support. They don't respond to email
Monique
It is saying site down for maintenance.
Paige
Not loading when clicking into appointments.
Elizabeth
Not loading…says looks like we are having server issues
john
I think the system is down A 403 forbidden message is appearing
Be the first to know when Acuity Scheduling and other third-party services go down
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Services commonly monitored together with Acuity Scheduling
Acuity Scheduling isn't down. You can check Acuity Scheduling status and incident details on the top of the page. IsDown continuously monitors Acuity Scheduling official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Acuity Scheduling is currently operational. You can check Acuity Scheduling status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Acuity Scheduling being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Acuity Scheduling official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Acuity Scheduling last outage was on May 12, 2025 with the title "Unable to start new trial"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Acuity Scheduling and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Acuity Scheduling with maximum flexibility
IsDown monitors Acuity Scheduling for major outages. A major outage is when Acuity Scheduling experiences a critical issue that severely affects one or more services/regions. When Acuity Scheduling marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Acuity Scheduling status page for minor outages. A minor outage is when Acuity Scheduling experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Acuity Scheduling status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Acuity Scheduling publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Acuity Scheduling and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Acuity Scheduling and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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