Is Acuity Scheduling Down? Check the current Acuity Scheduling status

Acuity Scheduling is operational

Updated a few minutes ago

Acuity Scheduling not working for you?

Monitoring Acuity Scheduling since March 2021. Learn more

Monitoring

10 components

Total Incidents in 2025

2 incidents

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Current Acuity Scheduling official ongoing incidents

No incidents reported in Acuity Scheduling's status page

IsDown pulls data from Acuity Scheduling's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Acuity Scheduling issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Acuity Scheduling problems

  • K

    kayla

    17 days ago

    log in and website isn't loading or working keeps saying error

  • C

    Caitlin

    21 days ago

    Acuity logged me out of my account, had to reset password. None of my appointments are visible or anything

  • K

    Kayshla

    about 1 month ago

    The time slots are popping out of the designated square and are making it hard to be visible.

  • L

    Lauren

    about 1 month ago

    Was not showing all appointment types in admin login.

  • Y

    Yanaa

    about 2 months ago

    403 Forbidden on every page

  • J

    Janine

    about 2 months ago

    We can not get into the acuity account to change the price increases. Keeps giving issues with the log in details and they are correct. Neither of the two accounts will allow us access

  • S

    Sara

    2 months ago

    People cannot make payment. Just keeps spinning

  • S

    Shanecia

    2 months ago

    Error processing payment

  • C

    Christie

    2 months ago

    won't load calendar to re-schedule

  • T

    Tammy

    3 months ago

    It says network error when trying to schedule

  • S

    Sawyer

    3 months ago

    i cannot log into my account

  • S

    Sawyer

    3 months ago

    I can’t login to my scheduling page through the app.

  • M

    Marianne

    3 months ago

    Acuity doesn't seem to be loading at all. Just a blank white page after the initial 'setting up' message.

  • S

    Suzanne

    4 months ago

    It is very slow. Not able to enter appointments. Not my internet connection.

  • N

    Nate

    4 months ago

    Acuity isn't loading at all. Just a blank white page when trying to access

  • S

    Sarah

    5 months ago

    Broken calendar IDs not loading

  • H

    Haila

    5 months ago

    Not showing my class on my dashboard calendar

  • L

    Letisha

    5 months ago

    Clients are trying to book but when the deposit payment is trying to be placed it comes up as a problem with payment

  • A

    Alejandra

    5 months ago

    It wont let my clients upload a file for the intake forms “ Application is currently blocked for this Apikey” all though it says its been resolved

  • B

    Brad

    5 months ago

    Acuity is not loading. and buffering only.

  • D

    Dale

    5 months ago

    App is not working, just loading the whole time. Can’t see any appointments or view different days. I’ve reloaded app and still not working.

  • S

    Sara

    6 months ago

    The website and the app are not working

  • M

    Melissa

    6 months ago

    cannot access on phone, app or another browser.

  • M

    Mark

    6 months ago

    It's not loading and i get a 'not available' message.

  • C

    Caroline

    6 months ago

    Site taking too long to respond

  • S

    Sharon

    6 months ago

    My booking system isn't working properly

  • A

    Alesha

    6 months ago

    Unable to log in and access calendars and client information

  • S

    Sam

    6 months ago

    Acuity scheduling is giving 501 error

  • J

    Josh

    6 months ago

    Service is down. Complaints from my clients about being unable to schedule. I can't schedule manually either.

  • D

    Davis

    6 months ago

    Server Down error message on homepage and App

  • T

    Tamara

    6 months ago

    My clients can not book appointments.

  • A

    Amy

    6 months ago

    My scheduling software is down

  • M

    M.

    6 months ago

    im getting error message saying that there's server issue

  • A

    Annie

    6 months ago

    All pages connected to Acuity (anything scheduling related) is down

  • E

    Erielle

    6 months ago

    503 Service Unavailable when I try to log into my Acuity scheduling portal.

  • S

    Sal

    6 months ago

    {"status_code":503,"error":"unavailable","message":"API not available. We may be having issues; check https://status.acuityscheduling.com for details."}

  • N

    Niko

    6 months ago

    Can't access backend. Booking widgets not displaying on website

  • D

    Dustin

    6 months ago

    Acuity Scheduling Not Working.

  • E

    El

    6 months ago

    Cant access website. Giving error message

  • T

    TJ

    6 months ago

    website says server issues

  • T

    Tye

    6 months ago

    unable to schedule, charge or view appointments

  • M

    Mallory

    6 months ago

    "Looks like we're having server issues Please see our status page for the latest updates."

  • L

    Linda

    6 months ago

    “Server unavailable” on my website scheduler

  • A

    ALison

    6 months ago

    Page not loading, says server problems and directs to status page that says the site is operational which it obviously isnt

  • K

    Kaitlyn

    6 months ago

    Acuity Scheduling will not load and is disrupting our website offerings

  • S

    Sarah

    6 months ago

    My page says "Online scheduling is not currently available. Please contact the business directly."

  • J

    Joanna

    8 months ago

    Client information and payment options do not load on the website, says failed to load please try again. App on phone does not load appointments, client comes up in search but information does not.

  • T

    Tim

    8 months ago

    Can't sign in. Keep getting error saying invalid request.

  • J

    Justin

    8 months ago

    All off my appointment types are suddenly showing no availability. None of my clients can book. My availability settings aren't the issue. No way of contacting customer support. They don't respond to email

  • M

    Monique

    8 months ago

    It is saying site down for maintenance.

  • P

    Paige

    9 months ago

    Not loading when clicking into appointments.

  • E

    Elizabeth

    10 months ago

    Not loading…says looks like we are having server issues

  • J

    john

    11 months ago

    I think the system is down A 403 forbidden message is appearing

  • M

    Matt

    about 1 year ago

    Keep getting 502 and 503 errors on squarespace when trying to use Acuity — won't load the website

Acuity Scheduling outage history

IsDown has tracked 88 incidents since started monitoring Acuity Scheduling status in March 2021.

  • Feb 18 2025

    4 days ago · lasted about 2 hours

    We are currently investigating an issue that is affecting users trying to start trial accounts. More details

  • Jan 09 2025

    about 1 month ago · lasted about 1 hour

    Some customers may be experiencing an issue with reminder notifications. The issue is being investigated. More details

  • Nov 25 2024

    3 months ago · lasted about 3 hours

    Microsoft Outlook Syncing is currently delayed due to the Microsoft incident "MO941162". Microsoft is investigating the issue and working toward a fix but a timeline to resolution has not been provided. We are monitoring the situation and will pro... More details

  • Mar 2021 ...
    IsDown started monitoring Acuity Scheduling status

    We've tracked and collected 88 incidents since started monitoring Acuity Scheduling status

Sign up and check all outage history

Acuity Scheduling outages in the last 30 days

Number of Incidents

1 issues

Last incident

5 days ago

Having problems with Acuity Scheduling? What can you do?

  1. First, stay calm.

    • We know it's stressful when Acuity Scheduling is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Acuity Scheduling already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Acuity Scheduling status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Acuity Scheduling is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Acuity Scheduling status changes

IsDown offers an easy way to monitor Acuity Scheduling with maximum flexibility

Major Outages Notifications

IsDown monitors Acuity Scheduling for major outages. A major outage is when Acuity Scheduling experiences a critical issue that severely affects one or more services/regions. When Acuity Scheduling marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Acuity Scheduling status page for minor outages. A minor outage is when Acuity Scheduling experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Acuity Scheduling status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Acuity Scheduling publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Acuity Scheduling and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Acuity Scheduling and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Acuity Scheduling down today?

Acuity Scheduling isn't down. You can check Acuity Scheduling status and incident details on the top of the page. IsDown continuously monitors Acuity Scheduling official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Acuity Scheduling status?

Acuity Scheduling is currently operational. You can check Acuity Scheduling status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Acuity Scheduling outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Acuity Scheduling slow today?

Currently there's no report of Acuity Scheduling being slow. Check on the top of the page if there are any reported problems by other users.

How are Acuity Scheduling outages detected?

IsDown monitors the Acuity Scheduling official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Acuity Scheduling outage?

Acuity Scheduling last outage was on February 18, 2025 with the title "Users cannot start a trial"

Acuity Scheduling not working for you? How do I know if Acuity Scheduling is down?
How can I check Acuity Scheduling status and outages?
Why use IsDown to monitor Acuity Scheduling instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Acuity Scheduling and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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