Acuity Scheduling is operational
Updated a few minutes ago
Monitoring Acuity Scheduling since March 2021. Learn more
Monitoring
10 components
Total Incidents in 2025
2 incidents
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This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
kayla
17 days agolog in and website isn't loading or working keeps saying error
Caitlin
21 days agoAcuity logged me out of my account, had to reset password. None of my appointments are visible or anything
Kayshla
about 1 month agoThe time slots are popping out of the designated square and are making it hard to be visible.
Lauren
about 1 month agoWas not showing all appointment types in admin login.
Yanaa
about 2 months ago403 Forbidden on every page
Janine
about 2 months agoWe can not get into the acuity account to change the price increases. Keeps giving issues with the log in details and they are correct. Neither of the two accounts will allow us access
Sara
2 months agoPeople cannot make payment. Just keeps spinning
Shanecia
2 months agoError processing payment
Christie
2 months agowon't load calendar to re-schedule
Tammy
3 months agoIt says network error when trying to schedule
Sawyer
3 months agoi cannot log into my account
Sawyer
3 months agoI can’t login to my scheduling page through the app.
Marianne
3 months agoAcuity doesn't seem to be loading at all. Just a blank white page after the initial 'setting up' message.
Suzanne
4 months agoIt is very slow. Not able to enter appointments. Not my internet connection.
Nate
4 months agoAcuity isn't loading at all. Just a blank white page when trying to access
Sarah
5 months agoBroken calendar IDs not loading
Haila
5 months agoNot showing my class on my dashboard calendar
Letisha
5 months agoClients are trying to book but when the deposit payment is trying to be placed it comes up as a problem with payment
Alejandra
5 months agoIt wont let my clients upload a file for the intake forms “ Application is currently blocked for this Apikey” all though it says its been resolved
Brad
5 months agoAcuity is not loading. and buffering only.
Dale
5 months agoApp is not working, just loading the whole time. Can’t see any appointments or view different days. I’ve reloaded app and still not working.
Sara
6 months agoThe website and the app are not working
Melissa
6 months agocannot access on phone, app or another browser.
Mark
6 months agoIt's not loading and i get a 'not available' message.
Caroline
6 months agoSite taking too long to respond
Sharon
6 months agoMy booking system isn't working properly
Alesha
6 months agoUnable to log in and access calendars and client information
Sam
6 months agoAcuity scheduling is giving 501 error
Josh
6 months agoService is down. Complaints from my clients about being unable to schedule. I can't schedule manually either.
Davis
6 months agoServer Down error message on homepage and App
Tamara
6 months agoMy clients can not book appointments.
Amy
6 months agoMy scheduling software is down
M.
6 months agoim getting error message saying that there's server issue
Annie
6 months agoAll pages connected to Acuity (anything scheduling related) is down
Erielle
6 months ago503 Service Unavailable when I try to log into my Acuity scheduling portal.
Sal
6 months ago{"status_code":503,"error":"unavailable","message":"API not available. We may be having issues; check https://status.acuityscheduling.com for details."}
Niko
6 months agoCan't access backend. Booking widgets not displaying on website
Dustin
6 months agoAcuity Scheduling Not Working.
El
6 months agoCant access website. Giving error message
TJ
6 months agowebsite says server issues
Tye
6 months agounable to schedule, charge or view appointments
Mallory
6 months ago"Looks like we're having server issues Please see our status page for the latest updates."
Linda
6 months ago“Server unavailable” on my website scheduler
ALison
6 months agoPage not loading, says server problems and directs to status page that says the site is operational which it obviously isnt
Kaitlyn
6 months agoAcuity Scheduling will not load and is disrupting our website offerings
Sarah
6 months agoMy page says "Online scheduling is not currently available. Please contact the business directly."
Joanna
8 months agoClient information and payment options do not load on the website, says failed to load please try again. App on phone does not load appointments, client comes up in search but information does not.
Tim
8 months agoCan't sign in. Keep getting error saying invalid request.
Justin
8 months agoAll off my appointment types are suddenly showing no availability. None of my clients can book. My availability settings aren't the issue. No way of contacting customer support. They don't respond to email
Monique
8 months agoIt is saying site down for maintenance.
Paige
9 months agoNot loading when clicking into appointments.
Elizabeth
10 months agoNot loading…says looks like we are having server issues
john
11 months agoI think the system is down A 403 forbidden message is appearing
Matt
about 1 year agoKeep getting 502 and 503 errors on squarespace when trying to use Acuity — won't load the website
IsDown has tracked 88 incidents since started monitoring Acuity Scheduling status in March 2021.
4 days ago · lasted about 2 hours
We are currently investigating an issue that is affecting users trying to start trial accounts. More details
about 1 month ago · lasted about 1 hour
Some customers may be experiencing an issue with reminder notifications. The issue is being investigated. More details
3 months ago · lasted about 3 hours
Microsoft Outlook Syncing is currently delayed due to the Microsoft incident "MO941162". Microsoft is investigating the issue and working toward a fix but a timeline to resolution has not been provided. We are monitoring the situation and will pro... More details
We've tracked and collected 88 incidents since started monitoring Acuity Scheduling status
Number of Incidents
1 issues
Last incident
5 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Acuity Scheduling with maximum flexibility
IsDown monitors Acuity Scheduling for major outages. A major outage is when Acuity Scheduling experiences a critical issue that severely affects one or more services/regions. When Acuity Scheduling marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Acuity Scheduling status page for minor outages. A minor outage is when Acuity Scheduling experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Acuity Scheduling status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Acuity Scheduling publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Acuity Scheduling and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Acuity Scheduling and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Acuity Scheduling isn't down. You can check Acuity Scheduling status and incident details on the top of the page. IsDown continuously monitors Acuity Scheduling official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Acuity Scheduling is currently operational. You can check Acuity Scheduling status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Acuity Scheduling being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Acuity Scheduling official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Acuity Scheduling last outage was on February 18, 2025 with the title "Users cannot start a trial"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Acuity Scheduling and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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