Is Big Cartel Down? Check current status

Check if Big Cartel is down, official outages, user-reported issues, and outages map.

Current Big Cartel status

Big Cartel is working normally

Updated from Big Cartel official status page a few minutes ago

Big Cartel not working for you?

Big Cartel service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Big Cartel status data.

Big Cartel recent outages and downtime history

IsDown has tracked 61 incidents since started monitoring Big Cartel status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Jan 21, 2025
08:43 PM CET
Not Confirmed by Big Cartel
Service outage affecting login and dashboard
Users report inability to login and access dashboard; main page loads, but other pages show inter...
34 minutes
Sep 13, 2024
07:15 PM CEST
Not Confirmed by Big Cartel
Possible Outage Indicated by User Reports
32 minutes
Apr 12, 2024
09:31 PM CEST
Not Confirmed by Big Cartel
Possible Outage Indicated by User Reports
35 minutes
Jun 22, 2023
08:38 PM CEST
Not Confirmed by Big Cartel
Possible Outage Indicated by User Reports
30 minutes
May 15, 2023
02:42 PM CEST
Major
We're looking into a problem causing images in the admin area not to load. We'll be providing upd...
about 1 hour
Aug 02, 2022
12:22 AM CEST
Major
Our team is looking into a problem with Big Cartel store and admin pages not loading. So sorry fo...
43 minutes
Apr 19, 2022
06:39 PM CEST
Major
We're investigating a problem with Big Cartel store checkouts and image uploads. So sorry for the...
about 3 hours
Dec 11, 2021
03:37 AM CET
Minor
We are currently experiencing issues with image uploads in the admin due to unscheduled maintenan...
4 months
Dec 09, 2021
10:02 PM CET
Minor
Our team is looking into a problem with SSL certificates not generating for storefronts. So sorry...
4 months
Jun 08, 2021
12:16 PM CEST
Major
Fastly, one of our third-party service providers is currently experiencing an outage and is inves...
10 months

Big Cartel reported issues and comments

  • Yoel - The app is not opening, and crashing instantly..

  • Kaleigh - Every time I open the app it crashes. I’ve tried restarting my phone and deleting the app then redownloading it.

  • Casper - My app won't open its stuck on opening screen.

  • rhys - cant log in - internal server error .

  • N - Dashboard won't load and won't let me login. Says internal server error (500)..

  • Luke - Login issue, item editing issue.

  • Toki - Main page loads, log-in page does not. Says intertal server error (500).

  • Steven - Unable to login at my.bigcartel.com.

  • JENNIFER - cannot get page to load at all.

  • Wayne - Unable to log on and hosted website not loading.

  • Nena - Issue loading photos to listings .

  • Richie - Every time I try to checkout, the page just refreshes and doesn't proceed. .

    Checkout
  • Patrick - When I try to access BigCartel, I have the following message: 500 Internal Server Error If you are the administrator of this website, then please read this web application's log file and/or the web server's log file to find out what went wrong..

  • Mario - I cannot login to my page .

  • William - Internal server error (500).

  • John - Error message. Was updating my shop and suddenly I can´t access any of it..

  • Mel - Cannot login to my dashboard.

  • Jun - Cannot access my admin page. My storefront page is working but cannot add any items to cart..

  • Luc - I am having issues logging in. Log in page is not showing up. It says “This page isn’t working” .

  • David - Cannot log in to my.bigcartel.com.

  • Madison - The app isn’t working and neither is the website .

  • Vradhisca - I can't checkout my cart because it took so much time to load the payment screen. I tried it on my desktop too but there's no change and I still cannot checkout my cart..

    Checkout
  • Lindsay - Major delays in page editing.

  • Brittany - Unable to edit store products .

  • Max - Big cartel dashboard isn't working 500 internal server error.

  • Kelsey - When customers go to cart It’s saying the server can not be found .

  • Jessica - Error 503 – certificate expired.

  • Andrew - My site on big cartel is having 503 error.

Big Cartel components or services current status

Component Status
Admin OK
Storefront OK
Checkout OK
API OK
Facebook App OK
Help Site OK
Blog OK
Pulley OK
Big Cartel Home Page OK

E-commerce platform designed for artists and makers to create, manage, and sell products online through a customizable storefront.

Monitoring Big Cartel since April 2020

Tracking 9 Big Cartel services and regions

Need help? Try here:
Support at website.
Check their status page.

1 incident in 2025

Frequently Asked Questions

Is Big Cartel down today?

Big Cartel isn't down. You can check Big Cartel status and incident details on the top of the page. IsDown continuously monitors Big Cartel official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Big Cartel status?

Big Cartel is currently operational. You can check Big Cartel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Big Cartel outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Big Cartel down today or just slow?

Currently there's no report of Big Cartel being slow. Check on the top of the page if there are any reported problems by other users.

How are Big Cartel outages detected?

IsDown monitors the Big Cartel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Big Cartel having an outage right now?

Big Cartel last outage was on May 15, 2023 with the title "Image Upload Issues in the Admin"

How IsDown compares to DownDetector when monitoring Big Cartel?

IsDown and DownDetector help users determine if Big Cartel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Big Cartel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Big Cartel?

Compared to Big Cartel's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Big Cartel's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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