Check if Shipt is down, recent outages, user-reported issues, and outages map.
Shipt is working normally
Last checked from Shipt's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 50 incidents since started monitoring Shipt status in January 2025. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
10 months ago · ongoing
Members and retailers may be experiencing trouble with creating orders and shoppers may be experiencing trouble with completing orders. We are investigating and will let you know as soon as we know more. We appreciate your patience in the meantime.
about 1 year ago · ongoing
Shoppers and Members may be experiencing trouble within the application. We are investigating and will let you know as soon as we know more. We appreciate your patience in the meantime.
about 1 year ago · ongoing
We’re experiencing issues with our Shipt Support phone calls and chat messages and are working on a resolution. We appreciate your patience.
We've tracked and collected 50 incidents since started monitoring Shipt status
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Michelle
My order keeps getting pushed back. It’s already been pushed back twice and when I tried to reach out via phone, I waited about 40 minutes and nobody answered. So then I sent an email and then they responded back with an email that said somebody would respond in 24 hours so then I tried live chat...
Judy
Not loading properly. JSON parce error message. I’ve done all the troubleshooting I can do and it’s not working properly
Hiyam
It keeps saying error and I'm unable to mark my orders as delivered or pick up other orders.
Daren
Can’t see available orders
Megan
Persistent 403 error now even 503
M
Shipt shopper app 403 errors for everything. Worried this is only my second week using this app as a shopper and it’s happened more times than not.
Jill
Can't access orders, can't access schedule, can't access live chat help.
Sonria
Multiple error codes and available orders not loading
Matt
Orders not coming in, system spins and is idle
Joe
Available orders will not load. Keeps saying error 403.
Adryan
As a shopper, none of the orders are loading.
Amy
App is down. Cannot claim orders. Constant 403 error messages
Julie
Unable to log in and see available routes due to error 401 pop-ups
Pete
401 error. Unable to login or access any features in app.
Melissa
All my information is gone and I can't see my schedule or payment information.
Amy
Error 403 Cannot view schedule or update
Amata
Continuous error messages
Janelle
I cannot open anything in my app. Keep getting error 401
Nicole
Unable to get or see offers
Doug
Complete system error. 40 one errors cannot complete an order.
Marissa
Not letting me make an account. Error Message reads “website is having trouble right now.”
Jasmin
Problem submitting order. Internal server error.
C
Why am I seeing other people's payment history every time I re open the app. It is not showing my orders. And is also showing instant payouts from other accounts.. ?
Melissa
Shopper app os down, can’t claim orders, can’t see order info, can’t mark orders delivered, can’t process prepaids or Shipt orders
Marcy
Currently having issues loading stats, orders, or any precious info. I managed to reinstall the Shopper app and got logged in but immediately ran into the same errors. Todays having a lot of outages so im not surprised. just hope i dont lose my bonus!
Jessica
My app is blank. I have an order I didn’t get to end after delivery and another one so will be late for.
Megan
Network error when attempting to upload photos to process order
Emily
Keeps giving me an “Internal Server Error”.
Janet
I am being told that the administrative is denying me getting in
jon
request denied when trying to access any of the pages on shipt.com
Stay Ahead of Shipt Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Shipt isn't down. You can check Shipt status and incident details on the top of the page. IsDown continuously monitors Shipt official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Shipt is currently operational. You can check Shipt status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shipt being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shipt official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shipt last outage was on October 05, 2020 with the title "Meijer Order Checkout Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shipt and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Shipt with maximum flexibility
IsDown monitors Shipt for major outages. A major outage is when Shipt experiences a critical issue that severely affects one or more services/regions. When Shipt marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Shipt status page for minor outages. A minor outage is when Shipt experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Shipt status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Shipt publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Shipt and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Shipt and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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