Check if Shipt is down, recent outages, user-reported issues, and outages map.
Shipt is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Shipt status data.
IsDown has tracked 50 incidents since started monitoring Shipt status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 14, 2025
12:03 PM EDT
|
Never Acknowledged | Widespread app outage affecting orders | about 1 hour |
|
Aug 20, 2025
07:10 PM EDT
|
Never Acknowledged | Service outage with 403 error issues | about 2 hours |
|
Aug 19, 2025
02:01 AM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
|
Jul 31, 2025
02:53 PM EDT
|
Never Acknowledged | Widespread service outage with error 401 | 42 minutes |
|
Jun 12, 2025
05:33 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 35 minutes |
|
Jun 12, 2025
02:54 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
|
Oct 15, 2024
02:39 PM EDT
|
Major | Shipt Platform Performance | Ongoing |
|
Aug 07, 2024
07:10 AM EDT
|
Major | Shopper and Member Application Performance | Ongoing |
|
Jun 25, 2024
12:12 PM EDT
|
Minor | Support Team Call and Chat Availability | Ongoing |
|
Apr 22, 2024
11:31 AM EDT
|
Minor | Shipt Phone Support | Ongoing |
Shopper app giving 401 errors signing in
Available balance is not updating
Can’t sign in to app even though it says sign in success. Can’t access website
Ship shopper app not working saying 403 and not picking up orders or doing anything else hardly it's not stable
App issues accepting, loading or seeing any orders. Error messages.
Keeps saying error and isn’t letting me log in
I’m getting constant errors in my shopper app and nothing is working
Shipt error messages won't load status won't load orders
Everything shows an error
Cannot accept orders or mark orders delivered
Can’t refresh app. Cant deliver. Take pictures but doesn’t save
Won’t load,refresh or allow orders to be claimed. Error messages
Throwing multiple error codes.
Not loading trip requests.
Can’t see available orders or ones I’ve already picked up
Error code 403 and 503 can’t process current orders and can’t see new orders
The app is giving me errors 503 and 403. It will not show available orders and it will not allow me to get on the schedule. I have updated the app and restarted my phone.
Not loading ! Showing error
App issues error message, not loading order fetching error.
Unable to load the app page, unable to cash out. Error 307,306 constantly loading page
Unable to open app due to 403/405 codes being flashed at me!
Error 403 network failed etc
Cannot set a schedule. Choose a zone. Use any functionality of app at all.
403 and network not available
App won’t refresh show orders or let me complete orders even after reinstalling and closing app nothing will show
System is down! Error refreshing orders. "Network request failed" message appears.
Shopper app is unresponsive
Shipt driver app in Chicago 403 error
My driver looks like they have in same spot for 30 minutes and no update
Trying to verify driver account but code not coming through
I keep having to reinstall the app in order to just see stuff in Metro
My order keeps getting pushed back. It’s already been pushed back twice and when I tried to reach out via phone, I waited about 40 minutes and nobody answered. So then I sent an email and then they responded back with an email that said somebody would respond in 24 hours so then I tried live chat...
Not loading properly. JSON parce error message. I’ve done all the troubleshooting I can do and it’s not working properly
It keeps saying error and I'm unable to mark my orders as delivered or pick up other orders.
Can’t see available orders
Persistent 403 error now even 503
Shipt shopper app 403 errors for everything. Worried this is only my second week using this app as a shopper and it’s happened more times than not.
Can't access orders, can't access schedule, can't access live chat help.
Multiple error codes and available orders not loading
Orders not coming in, system spins and is idle
Available orders will not load. Keeps saying error 403.
As a shopper, none of the orders are loading.
App is down. Cannot claim orders. Constant 403 error messages
Unable to log in and see available routes due to error 401 pop-ups
401 error. Unable to login or access any features in app.
All my information is gone and I can't see my schedule or payment information.
Error 403 Cannot view schedule or update
Continuous error messages
I cannot open anything in my app. Keep getting error 401
Unable to get or see offers
Complete system error. 40 one errors cannot complete an order.
Not letting me make an account. Error Message reads “website is having trouble right now.”
Problem submitting order. Internal server error.
Why am I seeing other people's payment history every time I re open the app. It is not showing my orders. And is also showing instant payouts from other accounts.. ?
Shopper app os down, can’t claim orders, can’t see order info, can’t mark orders delivered, can’t process prepaids or Shipt orders
Currently having issues loading stats, orders, or any precious info. I managed to reinstall the Shopper app and got logged in but immediately ran into the same errors. Todays having a lot of outages so im not surprised. just hope i dont lose my bonus!
My app is blank. I have an order I didn’t get to end after delivery and another one so will be late for.
Network error when attempting to upload photos to process order
Keeps giving me an “Internal Server Error”.
I am being told that the administrative is denying me getting in
| Component | Status |
|---|---|
| Shipt Shopper App | OK |
| Shipt Member App | OK |
| Shipt Website | OK |
Grocery delivery and pickup service that connects members with shoppers via an app and website for same-day delivery from local stores.
Monitoring Shipt since January 2025
Tracking 3 Shipt services and regions
6 incidents in 2025
Number of Incidents
1 issues
Last incident
27 days ago
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Shipt isn't down. You can check Shipt status and incident details on the top of the page. IsDown continuously monitors Shipt official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shipt is currently operational. You can check Shipt status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shipt being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shipt official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shipt last outage was on October 05, 2020 with the title "Meijer Order Checkout Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shipt and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Shipt is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shipt's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Shipt with maximum flexibility
IsDown monitors Shipt for major outages. A major outage is when Shipt experiences a critical issue that severely affects one or more services/regions. When Shipt marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Shipt status page for minor outages. A minor outage is when Shipt experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Shipt status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Shipt publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Shipt and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Shipt and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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