Is Shippo Down? Check the current Shippo status

Shippo is operational

Updated

Shippo not working for you?

Monitoring Shippo since May 2020. Learn more

Monitoring

18 components

Total Incidents in 2025

16 incidents

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Current Shippo official ongoing incidents

No incidents reported in Shippo's status page

IsDown pulls data from Shippo's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Shippo issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Shippo problems

  • S

    Stephanie

    2 days ago

    Says the address from name should contain a full name, including at least 2 words for USPS - and it does. Nothing has changed from my settings.

  • B

    Bert

    10 days ago

    Will not process labels.

  • K

    Kevin

    23 days ago

    I can't get to their site. My internet connection is fine. I can connect to anything else, but not Shippo. Chrome is giving me a DNS_PROBE_FINISHED_NXDOMAIN

  • A

    Anna

    about 2 months ago

    Not working—not loading rates and saying Rates Unavailable

  • L

    Logan

    about 2 months ago

    Rates showing as unavailible

  • W

    William

    about 2 months ago

    Cannot purchase labels. Rates are not generating.

  • T

    T

    2 months ago

    Entire page will not load

  • R

    ryan

    4 months ago

    quotes and labels not loading

  • R

    Ryan

    4 months ago

    I've tried to use several cards to purchase labels and none of them will work

  • H

    Henry

    5 months ago

    I can't log in to Shippo : it shows login unsuccessful.

  • R

    Raj

    5 months ago

    Shippo.com Shipping App login is not working. Error 1015

  • C

    Cindy

    5 months ago

    Cannot log in. Even resetting ow does not work

  • I

    Isabella

    7 months ago

    Customer selected: Standard Shipping No rates are available. Try a new package weight or dimensions. Hide warning messages Shippo: An error occurred while getting rates for carrier account: shippo_ups_account_ca Shippo: An error occurred while getting rates for carrier account: shippo_usps_ma...

  • R

    Roberta

    7 months ago

    Their entire system isn't working. All I get when I try to ship a label is a long list of errors that have nothing to do with me.

  • F

    Frank

    7 months ago

    While choosing orders to print out, the whole page goes completely white. If I hit the back arrow, it's the same. I have to re-enter Shippo and start again. But it's happened about 5 times so far this morning.

  • M

    Mel

    7 months ago

    Payment won't go through, says that card information needs to be updated but it does not need to be.

  • A

    Ali

    8 months ago

    Printing labels but information not being sent back to Amazon from Shippo

  • D

    Dylan

    8 months ago

    Cannot log in, after entering account details the webpage enters an endless refresh loop

  • A

    alex

    8 months ago

    login not working from different browsers and says rates are not avaiable

  • M

    Michael

    9 months ago

    docs.shippo.com failing to load, DNS issue

  • E

    ember

    9 months ago

    still unable to process orders in bulk

  • D

    David

    9 months ago

    UPS label creation not working at all

  • R

    Richard

    9 months ago

    Not returning FedEx labels.

  • D

    Danielle

    9 months ago

    Unable to purchase labels. Error when attempting to purchase a label.

  • R

    Renee

    9 months ago

    Error every time I try to purchase a label. Was able to purchase 1, now every other one has an error message.

  • E

    ember

    9 months ago

    will not allow payment, errors

  • K

    Kyle

    9 months ago

    Will not allow me to create labels manually or edit recipients' info. No error code, just a blank screen when it opens another browser window.

  • M

    MARY

    10 months ago

    HAVING ISSUES WITH SHIPPO AGAIN. NOT LOADING ORDERS OR ABLE TO BUY SHIPPING

  • M

    mary

    10 months ago

    Shippo is now loading orders but unable to purchase shipping for the orders.

  • P

    Patti

    10 months ago

    Very long delay loading USPS shipping rates. Names and addresses for synced orders are missing.

  • L

    Lindy

    10 months ago

    Orders not loading and/or unable to log in

  • S

    Stephanie

    10 months ago

    I log in and it's just endlessly loading or showing "Server Error (500)."

  • A

    Amanda

    10 months ago

    Very very slow, finally was able to bring up page after login, now allowing me to click into create label, but after info is entered it says order can't be created.

  • E

    Elle

    10 months ago

    Can't access orders or shipments

  • J

    jackson

    10 months ago

    orders and shipments will not load

  • S

    Sara

    10 months ago

    Screen will not fully load.

  • T

    Terri

    10 months ago

    Connection problem. Nothing showing up on Orders or Shipments

  • C

    Crystal

    10 months ago

    Getting Server Error (500) message. It will not show our orders on the main screen.

  • E

    Emily

    11 months ago

    Could not process api request

  • S

    SD

    about 1 year ago

    Orders from WooCommerce aren't syncing with Shippo

  • T

    Trevor

    about 1 year ago

    Nothing is loading in on the website.

Shippo outage history

IsDown has tracked 315 incidents since started monitoring Shippo status in May 2020.

  • Feb 21 2025

    about 20 hours ago · lasted about 2 hours

    We have detected an elevated error rate from UPS Shipment API. Our team has contacted the carrier and we are monitoring the situation. More details

  • Feb 20 2025

    2 days ago · lasted 32 minutes

    We have detected an elevated error rate from Pitney Bowes Transaction API. Our team has contacted the carrier and we are monitoring the situation. More details

  • Feb 15 2025

    6 days ago · lasted about 16 hours

    We have detected an elevated error rate from Royal Mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored More details

  • May 2020 ...
    IsDown started monitoring Shippo status

    We've tracked and collected 315 incidents since started monitoring Shippo status

Sign up and check all outage history

Shippo outages in the last 30 days

Number of Incidents

10 issues

Last incident

1 days ago

Having problems with Shippo? What can you do?

  1. First, stay calm.

    • We know it's stressful when Shippo is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Shippo already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Shippo status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Shippo is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

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Stay informed about Shippo status changes

IsDown offers an easy way to monitor Shippo with maximum flexibility

Major Outages Notifications

IsDown monitors Shippo for major outages. A major outage is when Shippo experiences a critical issue that severely affects one or more services/regions. When Shippo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Shippo status page for minor outages. A minor outage is when Shippo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Shippo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Shippo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Shippo and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Shippo and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Shippo down today?

Shippo isn't down. You can check Shippo status and incident details on the top of the page. IsDown continuously monitors Shippo official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Shippo status?

Shippo is currently operational. You can check Shippo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shippo outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shippo slow today?

Currently there's no report of Shippo being slow. Check on the top of the page if there are any reported problems by other users.

How are Shippo outages detected?

IsDown monitors the Shippo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Shippo outage?

Shippo last outage was on February 21, 2025 with the title "Elevated error rate on UPS Shipment API"

Shippo not working for you? How do I know if Shippo is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Shippo status and outages?
Why use IsDown to monitor Shippo instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shippo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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