Is Shippo Down? Check current status

Check if Shippo is down, official outages, user-reported issues, and outages map.

Current Shippo status

Shippo is having a major outage

Updated from Shippo official status page

Elevated error rate on La Poste Tracking

started about 7 hours ago
We have detected an elevated error rate from La Poste Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but wil...
Check details & latest updates

Having problems with Shippo?

Shippo service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Shippo status data.

Shippo Outage Map

View Shippo Outage Reports Map

Recent Shippo Outages and Downtime History

IsDown has tracked 413 incidents since started monitoring Shippo status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 12, 2025
04:26 PM CEST
Minor
Increased La Poste Carrier Authentication Failures
We are currently observing elevated authentication failures when connecting to La Poste. Our te...
about 18 hours
Sep 28, 2025
07:08 AM CEST
Minor
UPS Account Registration Degradation
UPS is currently experiencing degradation for account registration around 9:30 pm PT. This is cau...
about 9 hours
Sep 28, 2025
12:35 AM CEST
Major
Elevated error rate on USPS Tracking
We have detected an elevated error rate from USPS's Tracking API. Our team has contacted the carr...
about 5 hours
Sep 26, 2025
03:08 AM CEST
Major
Important Shipping Alert: Canada Post Strike in Effect
Due to a national strike by the Canadian Union of Postal Workers effective September 25th, custom...
Ongoing
Sep 22, 2025
05:12 PM CEST
Major
Elevated error rate on DPD UK Transaction
We are experiencing some issues DPD UK Transaction. We have reached out to the carrier and are ac...
about 4 hours
Sep 21, 2025
05:55 AM CEST
Minor
UPS authentication failure
We are seeing degraded UPS service. UPS is having issues re-issuing refresh tokens. Any customers...
about 2 hours
Sep 07, 2025
03:59 PM CEST
Major
Elevated error rate on USPS Tracking API
We are experiencing some tracking difficulties with USPS that started around 09/07/25 01:00 AM UT...
1 day
Sep 06, 2025
01:29 PM CEST
Minor
Delay with USPS Tracking updates
We are experiencing difficulties in receiving USPS Tracking updates. During this time, tracking u...
about 2 hours
Sep 03, 2025
09:41 PM CEST
Major
Label Generation Degradation
We are currently seeing increased errors with label generation. We’re actively investigating and ...
about 1 hour
Sign up to check more outage history
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User comments about problems with Shippo

  • Orders not porting over from web store integration into shippo properly.

  • Julie - Not able to process- please try later.

  • jacquie - can not see orders to ship.

  • Matt - Slow login, unable to view orders or shipments..

  • B - Can't see existing orders or submit new ones.

  • Michael - Yes it’s down orders aren’t loading.

  • Patrick - Totally not showing orders.

  • Jasmine - I can not log in my account today. Does shippo have a problem? My ID and password are the same. It's Phoenix Pharmacy 702-685-1233. Email address: jasmine.ta@phoenixpharmacylv.com. Thank you !.

  • ryan - Won't log me in. Username and password is correct, still says login unsuccessful and it won't send a reset password email. Definitely down..

  • jerry - not working to get to site .

  • Riannon - Getting a 503 service temporarily unavailable message. I was making labels when it glitched out and erased all the labels i had just made and then when i tried to refresh the page it freaked out. I closed and re opened my browser and now it is showing the 503 error message.

  • Nate - Page does not load, unable to access.

  • Joel - error 2 message when i try to purchase label.

  • Pattie - Error message when trying to purchase label.

  • Lisa - When I try to purchase the label it just spins and I have to close the site and reopen it to print the labels.

  • Michael - Nothing populates, we can't access any orders.

  • Simon - Shippo down - down down down.

  • Michele - I cannot even create a label it stalls out after you put in address..

  • stephanie - we (vectra pharmacy) are getting error messages and cannot ship out right now.

  • Roy - I can generate only USPS labels. I need UPS.

  • Stephanie - only USPS rates are loading for an international shipment-- all other couriers cant seem to generate rates.

  • Jon - Shippo on whatnot is not allowing me to generate labels .

  • Kristen - Just keeps spinning - blank white screen when I go to "orders" to try to create a new order. .

  • Stephanie - Says the address from name should contain a full name, including at least 2 words for USPS - and it does. Nothing has changed from my settings..

  • Bert - Will not process labels. .

  • Kevin - I can't get to their site. My internet connection is fine. I can connect to anything else, but not Shippo. Chrome is giving me a DNS_PROBE_FINISHED_NXDOMAIN.

  • Anna - Not working—not loading rates and saying Rates Unavailable.

  • Logan - Rates showing as unavailible.

  • William - Cannot purchase labels. Rates are not generating..

  • T - Entire page will not load.

  • ryan - quotes and labels not loading.

  • Ryan - I've tried to use several cards to purchase labels and none of them will work.

  • Henry - I can't log in to Shippo : it shows login unsuccessful..

  • Raj - Shippo.com Shipping App login is not working. Error 1015.

  • Cindy - Cannot log in. Even resetting ow does not work.

  • Isabella - Customer selected: Standard Shipping No rates are available. Try a new package weight or dimensions. Hide warning messages Shippo: An error occurred while getting rates for carrier account: shippo_ups_account_ca Shippo: An error occurred while getting rates for carrier account: shippo_usps_ma....

  • Roberta - Their entire system isn't working. All I get when I try to ship a label is a long list of errors that have nothing to do with me..

  • Frank - While choosing orders to print out, the whole page goes completely white. If I hit the back arrow, it's the same. I have to re-enter Shippo and start again. But it's happened about 5 times so far this morning. .

  • Mel - Payment won't go through, says that card information needs to be updated but it does not need to be..

  • Ali - Printing labels but information not being sent back to Amazon from Shippo.

  • Dylan - Cannot log in, after entering account details the webpage enters an endless refresh loop.

  • alex - login not working from different browsers and says rates are not avaiable.

  • Michael - docs.shippo.com failing to load, DNS issue.

  • ember - still unable to process orders in bulk.

  • David - UPS label creation not working at all.

  • Richard - Not returning FedEx labels..

  • Danielle - Unable to purchase labels. Error when attempting to purchase a label..

  • Renee - Error every time I try to purchase a label. Was able to purchase 1, now every other one has an error message. .

  • ember - will not allow payment, errors.

  • Kyle - Will not allow me to create labels manually or edit recipients' info. No error code, just a blank screen when it opens another browser window. .

  • MARY - HAVING ISSUES WITH SHIPPO AGAIN. NOT LOADING ORDERS OR ABLE TO BUY SHIPPING .

  • mary - Shippo is now loading orders but unable to purchase shipping for the orders..

  • Patti - Very long delay loading USPS shipping rates. Names and addresses for synced orders are missing..

  • Lindy - Orders not loading and/or unable to log in.

  • Stephanie - I log in and it's just endlessly loading or showing "Server Error (500).".

  • Amanda - Very very slow, finally was able to bring up page after login, now allowing me to click into create label, but after info is entered it says order can't be created..

  • Elle - Can't access orders or shipments.

  • jackson - orders and shipments will not load.

  • Sara - Screen will not fully load..

  • Terri - Connection problem. Nothing showing up on Orders or Shipments.

Shippo status page - All services & components

Component Status
Shippo REST API OK
Shippo Web Dashboard OK
Carrier APIs OK

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Mike S., Head of Security

Shippo is a shipping platform that integrates with multiple carriers including Purolator, Newgistics, and DHL Germany, facilitating label creation, tracking, and logistics management for businesses.

Monitoring Shippo since May 2020

Tracking 18 Shippo services and regions

Need help? Try here:
Support at official website.
Check their official status page.

115 incidents in 2025

Frequently Asked Questions

Is Shippo down today?

Shippo is down. You can check Shippo status and incident details on the top of the page. IsDown continuously monitors Shippo official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Shippo status?

Shippo seems to be having problems. You can check Shippo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shippo outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Shippo down today or just slow?

Yes, Shippo might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Shippo outages detected?

IsDown monitors the Shippo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shippo having an outage right now?

Shippo last outage was on October 16, 2025 with the title "Elevated error rate on La Poste Tracking"

How to check if Shippo is down?

Why use IsDown to monitor Shippo instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shippo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shippo?

IsDown and DownDetector help users determine if Shippo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shippo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Shippo status changes?

IsDown offers an easy way to monitor Shippo with maximum flexibility

Major Outages Notifications

IsDown monitors Shippo for major outages. A major outage is when Shippo experiences a critical issue that severely affects one or more services/regions. When Shippo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Shippo status page for minor outages. A minor outage is when Shippo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Shippo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Shippo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Shippo and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Shippo and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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