Is Shippo Down? Current Status & Real-time Updates

Check if Shippo is down, recent outages, user-reported issues, and outages map.

Shippo status - Is it down right now?

Shippo is having a minor outage

Elevated error rate on Royal Mail SF Tracking

started about 8 hours ago

We have detected an elevated error rate from Royal Mail SF's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed ...

Shippo not working today?

Shippo outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Shippo Outage Map

View Shippo Outage Reports Map

Recent Shippo Outages and Downtime History

IsDown has tracked 402 incidents since started monitoring Shippo status in May 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Aug 24 2025
    Delay with USPS Tracking updates

    10 days ago · lasted about 9 hours

    We are experiencing difficulties in receiving USPS Tracking updates. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored.

  • Aug 23 2025
    Elevated error rate on Better trucks Shipment

    10 days ago · lasted about 14 hours

    We have detected an elevated error rate from Better trucks Shipment API. Our team has contacted the carrier and we are monitoring the situation.

  • May 2020 ...
    IsDown started monitoring Shippo status

    We've tracked and collected 402 incidents since started monitoring Shippo status

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Shippo problems reported by users

  • J

    jacquie

    can not see orders to ship

  • M

    Matt

    Slow login, unable to view orders or shipments.

  • B

    B

    Can't see existing orders or submit new ones

  • M

    Michael

    Yes it’s down orders aren’t loading

  • P

    Patrick

    Totally not showing orders

  • J

    Jasmine

    I can not log in my account today. Does shippo have a problem? My ID and password are the same. It's Phoenix Pharmacy 702-685-1233. Email address: jasmine.ta@phoenixpharmacylv.com. Thank you !

  • R

    ryan

    Won't log me in. Username and password is correct, still says login unsuccessful and it won't send a reset password email. Definitely down.

  • J

    jerry

    not working to get to site

  • R

    Riannon

    Getting a 503 service temporarily unavailable message. I was making labels when it glitched out and erased all the labels i had just made and then when i tried to refresh the page it freaked out. I closed and re opened my browser and now it is showing the 503 error message

  • N

    Nate

    Page does not load, unable to access

  • J

    Joel

    error 2 message when i try to purchase label

  • P

    Pattie

    Error message when trying to purchase label

  • L

    Lisa

    When I try to purchase the label it just spins and I have to close the site and reopen it to print the labels

  • M

    Michael

    Nothing populates, we can't access any orders

  • S

    Simon

    Shippo down - down down down

  • M

    Michele

    I cannot even create a label it stalls out after you put in address.

  • S

    stephanie

    we (vectra pharmacy) are getting error messages and cannot ship out right now

  • R

    Roy

    I can generate only USPS labels. I need UPS

  • S

    Stephanie

    only USPS rates are loading for an international shipment-- all other couriers cant seem to generate rates

  • J

    Jon

    Shippo on whatnot is not allowing me to generate labels

  • K

    Kristen

    Just keeps spinning - blank white screen when I go to "orders" to try to create a new order.

  • S

    Stephanie

    Says the address from name should contain a full name, including at least 2 words for USPS - and it does. Nothing has changed from my settings.

  • B

    Bert

    Will not process labels.

  • K

    Kevin

    I can't get to their site. My internet connection is fine. I can connect to anything else, but not Shippo. Chrome is giving me a DNS_PROBE_FINISHED_NXDOMAIN

  • A

    Anna

    Not working—not loading rates and saying Rates Unavailable

  • L

    Logan

    Rates showing as unavailible

  • W

    William

    Cannot purchase labels. Rates are not generating.

  • T

    T

    Entire page will not load

  • R

    ryan

    quotes and labels not loading

  • R

    Ryan

    I've tried to use several cards to purchase labels and none of them will work

  • H

    Henry

    I can't log in to Shippo : it shows login unsuccessful.

  • R

    Raj

    Shippo.com Shipping App login is not working. Error 1015

  • C

    Cindy

    Cannot log in. Even resetting ow does not work

  • I

    Isabella

    Customer selected: Standard Shipping No rates are available. Try a new package weight or dimensions. Hide warning messages Shippo: An error occurred while getting rates for carrier account: shippo_ups_account_ca Shippo: An error occurred while getting rates for carrier account: shippo_usps_ma...

  • R

    Roberta

    Their entire system isn't working. All I get when I try to ship a label is a long list of errors that have nothing to do with me.

  • F

    Frank

    While choosing orders to print out, the whole page goes completely white. If I hit the back arrow, it's the same. I have to re-enter Shippo and start again. But it's happened about 5 times so far this morning.

  • M

    Mel

    Payment won't go through, says that card information needs to be updated but it does not need to be.

  • A

    Ali

    Printing labels but information not being sent back to Amazon from Shippo

  • D

    Dylan

    Cannot log in, after entering account details the webpage enters an endless refresh loop

  • A

    alex

    login not working from different browsers and says rates are not avaiable

  • M

    Michael

    docs.shippo.com failing to load, DNS issue

  • E

    ember

    still unable to process orders in bulk

  • D

    David

    UPS label creation not working at all

  • R

    Richard

    Not returning FedEx labels.

  • D

    Danielle

    Unable to purchase labels. Error when attempting to purchase a label.

  • R

    Renee

    Error every time I try to purchase a label. Was able to purchase 1, now every other one has an error message.

  • E

    ember

    will not allow payment, errors

  • K

    Kyle

    Will not allow me to create labels manually or edit recipients' info. No error code, just a blank screen when it opens another browser window.

  • M

    MARY

    HAVING ISSUES WITH SHIPPO AGAIN. NOT LOADING ORDERS OR ABLE TO BUY SHIPPING

  • M

    mary

    Shippo is now loading orders but unable to purchase shipping for the orders.

  • P

    Patti

    Very long delay loading USPS shipping rates. Names and addresses for synced orders are missing.

  • L

    Lindy

    Orders not loading and/or unable to log in

  • S

    Stephanie

    I log in and it's just endlessly loading or showing "Server Error (500)."

  • A

    Amanda

    Very very slow, finally was able to bring up page after login, now allowing me to click into create label, but after info is entered it says order can't be created.

  • E

    Elle

    Can't access orders or shipments

  • J

    jackson

    orders and shipments will not load

  • S

    Sara

    Screen will not fully load.

  • T

    Terri

    Connection problem. Nothing showing up on Orders or Shipments

  • C

    Crystal

    Getting Server Error (500) message. It will not show our orders on the main screen.

  • E

    Emily

    Could not process api request

Shippo scheduled maintenances

IsDown aggregates scheduled maintenances for Shippo. Currently, there are 4 more maintenances scheduled.

  • Sep 03 2025
    Deutsche Post Tracking Maintenance

    Scheduled for September 03, 2025 at 07:00 AM +03 · until 09:00 AM +03

    Deutsche Post will be performing maintenance on their tracking APIs from Sep 03, 2025, 04:00 AM UTC TO Sep 03, 2025, 06:00 AM UTC. During this time, tracking and shipment information will not be available for any Deutsche Post requests.

  • Sep 04 2025
    Couriers Please Scheduled Maintenance

    Scheduled for September 04, 2025 at 11:00 AM +03 · until 12:00 PM +03

    Couriers Please will perform maintenance on their customer facing API from Sep 04, 2025 08:00 AM UTC to Sep 04, 2025 09:00 AM UTC. During the maintenance window some customers may experience intermittent issues connecting to the APIs. Customers...

  • Sep 07 2025
    Deutsche Post Tracking Maintenance

    Scheduled for September 07, 2025 at 09:00 AM +03 · until 10:00 AM +03

    Deutsche Post will be performing maintenance on their tracking APIs on Sep 07,2025 06:00 A.M UTC to Sep 07,2025 07:00 A.M UTC During this time, tracking information will not be available for any Deutsche Post shipments and Deutsche Post tracking...

Shippo status page - All services & components

Shippo REST API
OK
Shippo Web Dashboard
OK
Carrier APIs
OK
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Frequently Asked Questions

Is Shippo down today?

Shippo is down. You can check Shippo status and incident details on the top of the page. IsDown continuously monitors Shippo official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Shippo status?

Shippo seems to be having problems. You can check Shippo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shippo outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Shippo down today or just slow?

Yes, Shippo might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Shippo outages detected?

IsDown monitors the Shippo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shippo having an outage right now?

Shippo last outage was on September 02, 2025 with the title "Elevated error rate on Royal Mail SF Tracking"

Shippo down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if Shippo is down?

Why use IsDown to monitor Shippo instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shippo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Shippo status changes?

IsDown offers an easy way to monitor Shippo with maximum flexibility

Major Outages Notifications

IsDown monitors Shippo for major outages. A major outage is when Shippo experiences a critical issue that severely affects one or more services/regions. When Shippo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Shippo status page for minor outages. A minor outage is when Shippo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Shippo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Shippo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Shippo and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Shippo and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

Laurent D., Lead SRE & Platform
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