Check if Shippo is down, official outages, user-reported issues, and outages map.
Shippo is having a major outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 422 incidents since started monitoring Shippo status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shippo outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 31, 2025
05:04 AM EDT
|
Minor
We’re currently seeing an issue on Shipment with Axlehire. We have reached out to the carrier and...
|
1 day |
|
Oct 29, 2025
08:38 AM EDT
|
Minor
We have detected an elevated error rate from Hermes_Uk Transaction API. Our team has contacted th...
|
about 2 hours |
|
Oct 25, 2025
09:27 PM EDT
|
Major
We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contact...
|
about 4 hours |
|
Oct 24, 2025
02:53 AM EDT
|
Minor
We have detected an elevated error rate from EVRi Transaction API. Our team has contacted the car...
|
about 22 hours |
|
Oct 21, 2025
03:13 PM EDT
|
Major
We are currently experiencing connectivity issues with Aus post services, which may impact some o...
|
about 2 hours |
|
Oct 20, 2025
01:53 PM EDT
|
Minor
We have detected an elevated error rate from Pitney Bowes's Transaction API. Our team has contact...
|
about 3 hours |
|
Oct 20, 2025
01:03 PM EDT
|
Minor
We have detected an elevated error rate from OnTrac transaction API. Our team has contacted the c...
|
about 1 hour |
|
Oct 20, 2025
06:36 AM EDT
|
Minor
We are experiencing elevated error rate on multiple services due to outage with our service provi...
|
about 9 hours |
|
Oct 16, 2025
10:08 PM EDT
|
Minor
We have detected an elevated error rate from USPS's Tracking API. Our team has contacted the carr...
|
about 1 hour |
|
Oct 15, 2025
06:03 PM EDT
|
Major
We have detected an elevated error rate from La Poste Tracking API. Our team has contacted the ca...
|
about 9 hours |
See what users are saying about Shippo issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Shippo is not calculating rates and spinning when clicking the buy button.
Tiffany - Been trying to create orders and purchase lables like I do every Sunday been trying since 1am and it's now 430 am nothing is working, it will not even show pricing options.
Orders not porting over from web store integration into shippo properly.
Julie - Not able to process- please try later.
jacquie - can not see orders to ship.
Matt - Slow login, unable to view orders or shipments..
B - Can't see existing orders or submit new ones.
Michael - Yes it’s down orders aren’t loading.
Patrick - Totally not showing orders.
Jasmine - I can not log in my account today. Does shippo have a problem? My ID and password are the same. It's Phoenix Pharmacy 702-685-1233. Email address: jasmine.ta@phoenixpharmacylv.com. Thank you !.
ryan - Won't log me in. Username and password is correct, still says login unsuccessful and it won't send a reset password email. Definitely down..
jerry - not working to get to site .
Riannon - Getting a 503 service temporarily unavailable message. I was making labels when it glitched out and erased all the labels i had just made and then when i tried to refresh the page it freaked out. I closed and re opened my browser and now it is showing the 503 error message.
Nate - Page does not load, unable to access.
Joel - error 2 message when i try to purchase label.
Pattie - Error message when trying to purchase label.
Lisa - When I try to purchase the label it just spins and I have to close the site and reopen it to print the labels.
Michael - Nothing populates, we can't access any orders.
Simon - Shippo down - down down down.
Michele - I cannot even create a label it stalls out after you put in address..
stephanie - we (vectra pharmacy) are getting error messages and cannot ship out right now.
Roy - I can generate only USPS labels. I need UPS.
Stephanie - only USPS rates are loading for an international shipment-- all other couriers cant seem to generate rates.
Jon - Shippo on whatnot is not allowing me to generate labels .
Kristen - Just keeps spinning - blank white screen when I go to "orders" to try to create a new order. .
Stephanie - Says the address from name should contain a full name, including at least 2 words for USPS - and it does. Nothing has changed from my settings..
Bert - Will not process labels. .
Kevin - I can't get to their site. My internet connection is fine. I can connect to anything else, but not Shippo. Chrome is giving me a DNS_PROBE_FINISHED_NXDOMAIN.
Anna - Not working—not loading rates and saying Rates Unavailable.
Logan - Rates showing as unavailible.
IsDown aggregates scheduled maintenances for Shippo. Currently, there are 3 more maintenances scheduled.
Scheduled for November 08, 2025 at 04:30 PM EST · until 10:30 PM EST
Royal mail sf has a scheduled maintenance window on Nov 8, 2025, at 21:00 UTC. This will last up to 6 hours. During this time, tracking information will not be available for any Royal Mail SF tracking requests. We recommend retrying any failed req...
Scheduled for November 09, 2025 at 03:00 AM EST · until 04:00 AM EST
In preparation for peak season, on November 9th between 08:00 and 09:00 UTC the Shippo team will be optimizing our critical services. During this scheduled maintenance window, we expect up to 5 minutes of service disruption.
Scheduled for November 26, 2025 at 11:00 PM EST · until 12:00 AM EST
Deutsche Post has a schedule maintenance window on Nov 27, 2025, at 04:00 UTC. This will last for 1 hr. During this time, Shipments information (Rates not returning, service method not returning) may be intermittently unavailable. We recommend r...
| Component | Status | Details |
|---|---|---|
| Carrier APIs status | OK | View details |
| Shippo REST API status | OK | View details |
| Shippo Web Dashboard status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Shippo. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Shippo is a shipping platform that integrates with multiple carriers including Purolator, Newgistics, and DHL Germany, facilitating label creation, tracking, and logistics management for businesses.
Monitoring Shippo since May 2020
Tracking 18 Shippo services and regions
124 incidents in 2025
IsDown is a status page aggregator that monitors if Shippo and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Shippo, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Shippo (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Shippo's 18 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shippo and other services.
IsDown checks Shippo official status page for major/minor outages or downtimes. A major outage is when Shippo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shippo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shippo outage, we send you an alert and update your dashboard and status page.
Shippo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Shippo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Shippo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Shippo and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Shippo but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shippo and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Shippo and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Shippo down?'
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While Downdetector relies on user-submitted reports to detect Shippo outages, IsDown monitors Shippo's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Shippo status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Shippo in a single dashboard. | ||
| Instant Shippo outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Shippo official status and user-reported issues. | ||
| Maintenance feed for Shippo | ||
| Granular alerts filtering by Shippo components and regions. |
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Shippo is down. You can check Shippo status and incident details on the top of the page. IsDown continuously monitors Shippo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shippo seems to be having problems. You can check Shippo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Shippo might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Shippo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shippo last outage was on October 31, 2025 with the title "Elevated error rate on Axlehire Shipment"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shippo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Shippo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shippo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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