Shippo is operational
Updated
IsDown pulls data from Shippo's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Joel
error 2 message when i try to purchase label
Pattie
Error message when trying to purchase label
Lisa
When I try to purchase the label it just spins and I have to close the site and reopen it to print the labels
Michael
Nothing populates, we can't access any orders
Simon
Shippo down - down down down
Michele
I cannot even create a label it stalls out after you put in address.
stephanie
we (vectra pharmacy) are getting error messages and cannot ship out right now
Roy
I can generate only USPS labels. I need UPS
Stephanie
only USPS rates are loading for an international shipment-- all other couriers cant seem to generate rates
Jon
Shippo on whatnot is not allowing me to generate labels
Kristen
Just keeps spinning - blank white screen when I go to "orders" to try to create a new order.
Stephanie
Says the address from name should contain a full name, including at least 2 words for USPS - and it does. Nothing has changed from my settings.
Bert
Will not process labels.
Kevin
I can't get to their site. My internet connection is fine. I can connect to anything else, but not Shippo. Chrome is giving me a DNS_PROBE_FINISHED_NXDOMAIN
Anna
Not working—not loading rates and saying Rates Unavailable
Logan
Rates showing as unavailible
William
Cannot purchase labels. Rates are not generating.
T
Entire page will not load
ryan
quotes and labels not loading
Ryan
I've tried to use several cards to purchase labels and none of them will work
Henry
I can't log in to Shippo : it shows login unsuccessful.
Raj
Shippo.com Shipping App login is not working. Error 1015
Cindy
Cannot log in. Even resetting ow does not work
Isabella
Customer selected: Standard Shipping No rates are available. Try a new package weight or dimensions. Hide warning messages Shippo: An error occurred while getting rates for carrier account: shippo_ups_account_ca Shippo: An error occurred while getting rates for carrier account: shippo_usps_ma...
Roberta
Their entire system isn't working. All I get when I try to ship a label is a long list of errors that have nothing to do with me.
Frank
While choosing orders to print out, the whole page goes completely white. If I hit the back arrow, it's the same. I have to re-enter Shippo and start again. But it's happened about 5 times so far this morning.
Mel
Payment won't go through, says that card information needs to be updated but it does not need to be.
Ali
Printing labels but information not being sent back to Amazon from Shippo
Dylan
Cannot log in, after entering account details the webpage enters an endless refresh loop
alex
login not working from different browsers and says rates are not avaiable
Michael
docs.shippo.com failing to load, DNS issue
ember
still unable to process orders in bulk
David
UPS label creation not working at all
Richard
Not returning FedEx labels.
Danielle
Unable to purchase labels. Error when attempting to purchase a label.
Renee
Error every time I try to purchase a label. Was able to purchase 1, now every other one has an error message.
ember
will not allow payment, errors
Kyle
Will not allow me to create labels manually or edit recipients' info. No error code, just a blank screen when it opens another browser window.
MARY
HAVING ISSUES WITH SHIPPO AGAIN. NOT LOADING ORDERS OR ABLE TO BUY SHIPPING
mary
Shippo is now loading orders but unable to purchase shipping for the orders.
Patti
Very long delay loading USPS shipping rates. Names and addresses for synced orders are missing.
Lindy
Orders not loading and/or unable to log in
Stephanie
I log in and it's just endlessly loading or showing "Server Error (500)."
Amanda
Very very slow, finally was able to bring up page after login, now allowing me to click into create label, but after info is entered it says order can't be created.
Elle
Can't access orders or shipments
jackson
orders and shipments will not load
Sara
Screen will not fully load.
Terri
Connection problem. Nothing showing up on Orders or Shipments
Crystal
Getting Server Error (500) message. It will not show our orders on the main screen.
Emily
Could not process api request
SD
Orders from WooCommerce aren't syncing with Shippo
Trevor
Nothing is loading in on the website.
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IsDown has tracked 349 incidents since started monitoring Shippo status in May 2020.
about 8 hours ago · lasted about 4 hours
We have detected an elevated error rate from royal_mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored More details
1 day ago · lasted about 4 hours
We have detected an elevated error rate from royal_mail_sf Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored More details
2 days ago · lasted about 5 hours
We have detected an elevated error rate from royal_mail_sf's Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored More details
We've tracked and collected 349 incidents since started monitoring Shippo status
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Number of Incidents
17 issues
Last incident
1 days ago
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Shippo isn't down. You can check Shippo status and incident details on the top of the page. IsDown continuously monitors Shippo official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Shippo is currently operational. You can check Shippo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shippo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shippo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shippo last outage was on April 24, 2025 with the title "Elevated error rate on royal_mail_sf Tracking"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shippo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Shippo with maximum flexibility
IsDown monitors Shippo for major outages. A major outage is when Shippo experiences a critical issue that severely affects one or more services/regions. When Shippo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Shippo status page for minor outages. A minor outage is when Shippo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Shippo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Shippo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Shippo and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Shippo and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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