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Outage in Shippo

Degraded API Performance

Resolved Minor
March 16, 2026 - Started about 3 hours ago - Lasted 39 minutes
Official incident page

Incident Report

Summary AI Generated

Shippo experienced degraded API performance that impacted the REST API and Web Dashboard for 39 minutes. The engineering team identified the root cause and implemented a fix. The incident was fully resolved after a brief monitoring period.

we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.
Components affected
Shippo REST API Shippo Web Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 03/16/2026 05:24PM

This incident has been resolved.

MONITORING about 3 hours ago - at 03/16/2026 04:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 hours ago - at 03/16/2026 04:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 3 hours ago - at 03/16/2026 04:51PM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 03/16/2026 04:47PM

we’re currently seeing an issue impacting multiple services across Shippo. Our team is actively investigating the situation and working to identify the root cause. We’ll share further updates as soon as we have more information.

Latest Shippo outages

Observing Interruption in Receiving USPS Tracking Events - about 1 hour ago
Elevated error rate on Passport Shipment API - about 7 hours ago
USPS tracking outage - about 9 hours ago
Elevated error rate on canada Post Shipment Service - about 22 hours ago
Observing Interruption in Receiving USPS Tracking Events - 3 days ago

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