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Outage in Shippo

Elevated error rate on canada Post Shipment Service

Resolved Major
March 15, 2026 - Started about 22 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Shippo experienced elevated error rates with the Canada Post Shipment API, causing delays in shipment updates for customers using Canada Post services. The incident lasted 1.2 hours before being resolved after the team contacted the carrier and monitored the situation until the API was restored.

We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
Components affected
Shippo Canada Post

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Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 03/15/2026 11:14PM

This incident has been resolved.

INVESTIGATING about 22 hours ago - at 03/15/2026 10:03PM

We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored

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