Shippo experienced elevated error rates with the Canada Post Shipment API, causing delays in shipment updates for customers using Canada Post services. The incident lasted 1.2 hours before being resolved after the team contacted the carrier and monitored the situation until the API was restored.
This incident has been resolved.
We have detected an elevated error rate from Canada post Shipment API. Our team has contacted the carrier and we are monitoring the situation. During this time, Shipment updates may be delayed but will be sent once the carrier’s API is restored
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