Outage in Shippo
Deutsche Post label purchase failure
Resolved MinorIncident Report
Summary AI Generated
Customers experienced intermittent failures with Deutsche Post label purchases, shipment creation, and tracking services through Shippo due to issues with Deutsche Post's upstream API. The incident affected only Deutsche Post services while other Shippo carriers remained operational. The issue was resolved after 3.6 hours of investigation and collaboration with Deutsche Post.
Customers using Deutsche Post through Shippo may experience intermittent issues with label purchases, shipment creation, and tracking services. The issue originates upstream with Deutsche Post's API. Other Shippo services and carriers are not affected. We are actively working with Deutsche Post to investigate the issue and will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/02/2026 05:42PM
This incident has been resolved.
INVESTIGATING
2 days ago - at 06/02/2026 02:11PM
Customers using Deutsche Post through Shippo may experience intermittent issues with label purchases, shipment creation, and tracking services. The issue originates upstream with Deutsche Post's API. Other Shippo services and carriers are not affected. We are actively working with Deutsche Post to investigate the issue and will provide updates as more information becomes available.
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