Outage in Shippo
Elevated error rate on dhl_ecommerce Transaction
Resolved MajorIncident Report
Summary AI Generated
Shippo experienced elevated error rates with DHL eCommerce transactions, preventing users from successfully processing shipping requests through this carrier. The Shippo team contacted DHL and monitored the situation until the issue was resolved. The incident lasted 9 minutes and has been fully resolved.
We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation
Components affected
Shippo DHL eCommerceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 05/19/2026 06:57PM
This incident has been resolved.
INVESTIGATING
16 days ago - at 05/19/2026 06:51PM
We have detected an elevated error rate from dhl_ecommerce transactions. Our team has contacted the carrier and we are monitoring the situation
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