Outage in Shippo

Elevated error rate on USPS Transaction API

Resolved Major

March 12, 2026 - Started about 9 hours ago - Lasted 35 minutes
Official incident page

Incident Report

Summary AI Generated

Shippo experienced a major incident affecting USPS label generation via their API, preventing the creation of both domestic and international USPS labels. The team investigated the issue in coordination with USPS and began seeing recovery after 35 minutes. The incident was fully resolved with normal service restored.

We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels. Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.

Components affected

Shippo USPS

Need to monitor Shippo outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 03/12/2026 04:54PM

This incident has been resolved.

MONITORING about 9 hours ago - at 03/12/2026 04:37PM

We started seeing recovery for label generation , we are monitoring things for a while

INVESTIGATING about 9 hours ago - at 03/12/2026 04:36PM

We are continuing to investigate this issue.

INVESTIGATING about 9 hours ago - at 03/12/2026 04:21PM

We are currently experiencing an issue affecting USPS label generation via the API, which is impacting our ability to create both domestic and international USPS labels.

Our team is actively investigating the issue and is in contact with USPS to identify the cause and restore normal service as quickly as possible.

Latest Shippo outages

Temporary disruption affecting USPS Military and U.S. Territory Shipments - about 9 hours ago

Elevated error rate on La Poste Tracking - 1 day ago

USPS Manifest outage - 5 days ago

Elevated error rate on ONTRAC Transaction API Service - 7 days ago

USPS QR Code Service Disruption - 9 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook