Outage in Shopify
Some merchants encountering error messages within their admins
Resolved MajorIncident Report
Merchants may experience login issues and errors when trying to access the Shopify admin. The error will appear as 500 messages. Shopify Mobile is also affected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 02/15/2026 05:00PM
Between 09:50-11:20 UTC, we experienced errors when accessing the admin. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
1 day ago - at 02/15/2026 04:32PM
This issue has been resolved and is being monitored.
IDENTIFIED
1 day ago - at 02/15/2026 04:27PM
We've identified the problem impacting admins and we're working on a solution.
INVESTIGATING
1 day ago - at 02/15/2026 03:59PM
We are investigating and will keep you updated.
INVESTIGATING
1 day ago - at 02/15/2026 03:36PM
Merchants may experience login issues and errors when trying to access the Shopify admin. The error will appear as 500 messages. Shopify Mobile is also affected.
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