Is Lightspeed Down?

Live Lightspeed status. See if Lightspeed is down, view recent outages, and get real-time alerts when problems start.

What is Lightspeed current status?

Lightspeed is having a minor outage

Error processing internal service messages

started 6 days ago

There was an error with processing internal service messages, between the times of 1:15am and 2:15am UTC. This has caused a delay of processing messages during that time period and we are working o...

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Lightspeed not working for you?

Lightspeed issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Lightspeed Outage Map

View Lightspeed Outage Reports Map

Lightspeed outage history

IsDown has tracked 644 incidents since started monitoring Lightspeed status in May 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Aug 01 2025

    We are still investigating the issue, which seems to affect merchants mainly in Utah, Colorado, and Idaho. In the meantime, please connect the terminal to hotspot mode to allow processing.

  • Jul 31 2025
    C-series Intermittent connection errors

    6 days ago · lasted 1 day

    The issue has been identified and a fix is being implemented.

  • May 2020 ...
    IsDown started monitoring Lightspeed status

    We've tracked and collected 644 incidents since started monitoring Lightspeed status

Sign up and check all outage history
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Lightspeed comments about outages

  • B

    Bob

    unable to login to lightspeed

  • M

    Max

    Lightspeed Golf

    Cannot log in on desktop. When logged in with android, cant change teetimes because of an unknown error which has been notified.

  • W

    william

    Lightspeed Golf

    Lightspeed golf displays "no healthy upstream" when trying to load page

  • N

    Neil

    Broadband is down. It has been down since approx 19:20 this evening. Their status page clearly hasn't been updated and that is shocking, considering they claim to be super-reliable.

  • M

    Michelle

    No loading. Sell page lagging. Sales history not updating.

  • M

    Matt

    Won’t connect to card reader

  • I

    Ian

    The internet is not working. The hubs are on but no internet connection.

  • J

    Jeremy

    CC readers not connecting or seen by Lightspeed. This across the board as soon as they updated

  • B

    Brenda

    System is giving a notice that the payment system is not working. Will not connect to Verifone card reader. Payment screen is totally different. Puts a sale through without payment using a card.

  • S

    Sean

    Lightspeed Payments

    Payment processing capabilities are temporarily unavailable

  • A

    Avery

    All payment for cards is down

  • K

    Kbenson

    Won’t process credit cards

  • A

    Allen

    Lightspeed Payments

    It won,t connect to lightspeed retail. or accept cards

  • H

    Helena

    Lightspeed Payments

    Attempting to collect payment on a sale defaults to cash and does not give option for card payment. Notification at top of page reads "Payment processing capabilities are temporarily unavailable. Try again and if the problem persists, contact support." Notification at top of payment tab reads "So...

  • B

    Bob

    Connected but no internet

  • K

    Kris

    Wi fi not working properly,,can't access now TV or Amazon prime TV on fire stick,,also having problems on mobile phone loading certain apps through wi-fi

  • C

    Cody

    Lightspeed Golf

    Can't book any tee times on our point of sale system.

  • M

    Mark

    No Internet. Router restarted and still the same issue.

  • M

    marg

    Loading chunk 2493 failed

  • H

    H

    Light speed K series is down

  • L

    Lucas

    Platform is down down down. Business suffering

  • J

    Jones

    No connection at my house

  • A

    Aidan

    Lightspeed will not load up on computer systems, nor tablet systems.

  • M

    Michael

    { "error": "An error has occurred and we've been notified. Please try again and if this problem continues please contact support." }

  • P

    Patrick

    No login available. Error message on login page

  • J

    Jensen

    We cannot log into the system. Yesterday, the system was unable to recognize part #’s. Please advise. 903-825-2293

  • F

    Frank

    Lightspeed Payments

    It simply sucks to use a processor which failed at least once a day - just to avoid a $400 penalty. I am definitely looking for a new POS solution for my business. Was with TSYS for past seven years and didn’t have a single processing issue. Been with Lightspeed Payment for three months now and h...

  • J

    Jonathon

    Dashboard

    Lightspeed Loyalty will now load

  • H

    Haylie

    Lightspeed Golf

    Our teesheet at Sleepy Hollow in Brecksville is not working- it keeps sending us to a loading screen, then an error screen. It will work for two minutes and then go back to a loading screen.

  • O

    Olivia

    Failure to log in on server

  • D

    David

    Cannot connect to lightspeed, while I can connect to other sites.

  • P

    Phillip

    Lightspeed Payments

    Payouts taking multiple days to be transferred, up to 5 days in some cases. Lightspeed have not been responsive to requests for clarification on the issue.

  • J

    Jess

    Cannot login on R-Series. I get an error message that I am not authorized.

  • A

    Adreon

    Can't login or access our Point of sale on lightspeed

  • C

    c

    cannot log in. page crashes

  • H

    Hannah

    The app and the website aren’t working they’ve just stayed loading for hours.

  • D

    Daniel

    Retail POS

    Stuck at Home page

Lightspeed scheduled maintenances

IsDown aggregates scheduled maintenances for Lightspeed. Currently, there are 2 more maintenances scheduled.

  • Aug 06 2025
    Lightspeed X-Series, C-Series, E-Series and R-Series scheduled Gift Card maintenance

    Scheduled for August 06, 2025 at 06:00 AM CEST · until 07:00 AM CEST

    We will be conducting scheduled maintenance for our Gift card feature. During this time, you might experience degradation of an ability to sell, redeem or add funds to gift cards. This maintenance is essential to ensure the continued performance, ...

  • Aug 11 2025
    Lightspeed Restaurant (O-Series) - Updates & New Improvements 11.16.0

    Scheduled for August 11, 2025 at 07:00 AM CEST · until 08:00 AM CEST

    We're excited to announce another update to your POS that will bring improved efficiency and stability. Update Time: Monday, August 11 at 15:00 AEST Update Process: No need to interrupt your sales. Your POS will automatically update...

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Frequently Asked Questions

Is Lightspeed down today?

Lightspeed is down. You can check Lightspeed status and incident details on the top of the page. IsDown continuously monitors Lightspeed official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Lightspeed status?

Lightspeed seems to be having problems. You can check Lightspeed status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Lightspeed outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Lightspeed slow today?

Yes, Lightspeed might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Lightspeed outages detected?

IsDown monitors the Lightspeed official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Lightspeed outage?

Lightspeed last outage was on August 01, 2025 with the title "Retail: Smart terminal lost connectivity and appear as offline"

Lightspeed not working for you? How do I know if Lightspeed is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Lightspeed status and outages?

Why use IsDown to monitor Lightspeed instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Lightspeed and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Lightspeed status changes?

IsDown offers an easy way to monitor Lightspeed with maximum flexibility

Major Outages Notifications

IsDown monitors Lightspeed for major outages. A major outage is when Lightspeed experiences a critical issue that severely affects one or more services/regions. When Lightspeed marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Lightspeed status page for minor outages. A minor outage is when Lightspeed experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Lightspeed status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Lightspeed publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Lightspeed and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Lightspeed and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

Laurent D., Lead SRE & Platform
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