Lightspeed Status - Is Lightspeed Down?

Lightspeed is operational

Updated

Lightspeed not working for you?

Current Lightspeed official ongoing incidents

No incidents reported in Lightspeed's status page

IsDown pulls data from Lightspeed's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Lightspeed issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Lightspeed problems

  • M

    Mark

    9 days ago

    No Internet. Router restarted and still the same issue.

  • M

    marg

    24 days ago

    Loading chunk 2493 failed

  • H

    H

    about 2 months ago

    Light speed K series is down

  • L

    Lucas

    about 2 months ago

    Platform is down down down. Business suffering

  • J

    Jones

    4 months ago

    No connection at my house

  • A

    Aidan

    7 months ago

    Lightspeed will not load up on computer systems, nor tablet systems.

  • M

    Michael

    7 months ago

    { "error": "An error has occurred and we've been notified. Please try again and if this problem continues please contact support." }

  • P

    Patrick

    7 months ago

    No login available. Error message on login page

  • J

    Jensen

    7 months ago

    We cannot log into the system. Yesterday, the system was unable to recognize part #’s. Please advise. 903-825-2293

  • F

    Frank

    Lightspeed Payments 8 months ago

    It simply sucks to use a processor which failed at least once a day - just to avoid a $400 penalty. I am definitely looking for a new POS solution for my business. Was with TSYS for past seven years and didn’t have a single processing issue. Been with Lightspeed Payment for three months now and h...

  • J

    Jonathon

    Dashboard 8 months ago

    Lightspeed Loyalty will now load

  • H

    Haylie

    Lightspeed Golf 10 months ago

    Our teesheet at Sleepy Hollow in Brecksville is not working- it keeps sending us to a loading screen, then an error screen. It will work for two minutes and then go back to a loading screen.

  • O

    Olivia

    10 months ago

    Failure to log in on server

  • D

    David

    10 months ago

    Cannot connect to lightspeed, while I can connect to other sites.

  • P

    Phillip

    Lightspeed Payments 11 months ago

    Payouts taking multiple days to be transferred, up to 5 days in some cases. Lightspeed have not been responsive to requests for clarification on the issue.

  • J

    Jess

    about 1 year ago

    Cannot login on R-Series. I get an error message that I am not authorized.

  • A

    Adreon

    about 1 year ago

    Can't login or access our Point of sale on lightspeed

  • C

    c

    about 1 year ago

    cannot log in. page crashes

  • H

    Hannah

    about 1 year ago

    The app and the website aren’t working they’ve just stayed loading for hours.

  • D

    Daniel

    Retail POS over 1 year ago

    Stuck at Home page

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Lightspeed outage history

IsDown has tracked 621 incidents since started monitoring Lightspeed status in May 2020.

  • Apr 23 2025

    2 days ago · lasted about 11 hours

    We’re looking into an issue where Inventory is displaying out-of-date results to Lightspeed (X-Series) retailers and will keep you posted with updates as they come. Thanks for your patience. More details

  • Apr 23 2025

    Our team have received reports that customers are unable to use our internal image uploading service for products. We are currently investigating this issue. More details

  • Apr 22 2025

    3 days ago · lasted about 2 hours

    Our team have received reports that the Sales Feed report in Back Office is not loading data. Please note that all other reports are working as expected including Snapshot reports, reconciliation reports, and so on. Sales history also remains ope... More details

  • May 2020 ...
    IsDown started monitoring Lightspeed status

    We've tracked and collected 621 incidents since started monitoring Lightspeed status

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Monitoring 25 Lightspeed services and regions

35 incidents in 2025

Lightspeed outages in the last 30 days

Number of Incidents

16 issues

Last incident

2 days ago

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Frequently Asked Questions

Is Lightspeed down today?

Lightspeed isn't down. You can check Lightspeed status and incident details on the top of the page. IsDown continuously monitors Lightspeed official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Lightspeed status?

Lightspeed is currently operational. You can check Lightspeed status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Lightspeed outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Lightspeed slow today?

Currently there's no report of Lightspeed being slow. Check on the top of the page if there are any reported problems by other users.

How are Lightspeed outages detected?

IsDown monitors the Lightspeed official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Lightspeed outage?

Lightspeed last outage was on April 23, 2025 with the title "Delays - Inventory Results Outdated / Lagging"

Lightspeed not working for you? How do I know if Lightspeed is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Lightspeed status and outages?

Why use IsDown to monitor Lightspeed instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Lightspeed and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Lightspeed status changes?

IsDown offers an easy way to monitor Lightspeed with maximum flexibility

Major Outages Notifications

IsDown monitors Lightspeed for major outages. A major outage is when Lightspeed experiences a critical issue that severely affects one or more services/regions. When Lightspeed marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Lightspeed status page for minor outages. A minor outage is when Lightspeed experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Lightspeed status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Lightspeed publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Lightspeed and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Lightspeed and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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