Check if Lightspeed is down, official outages, user-reported issues, and outages map.
Lightspeed is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 679 incidents since started monitoring Lightspeed status in May 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Lightspeed outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 10, 2025
04:36 PM EST
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Dec 08, 2025
04:05 PM EST
|
Minor
We have identified an issue where Lightspeed (X-Series) retailers are reporting errors when attem...
|
1 day |
|
Dec 05, 2025
04:05 AM EST
|
Major
We are currently investigating this issue.
|
23 minutes |
|
Dec 04, 2025
11:49 AM EST
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Dec 04, 2025
07:37 AM EST
|
Minor
The Lightspeed Payments team is currently investigating an active issue regarding a possible payo...
|
about 13 hours |
|
Nov 28, 2025
05:51 AM EST
|
Minor
We are observing an external issue with BT experiencing issues with internet connections
Pages u...
|
41 minutes |
|
Nov 18, 2025
11:50 PM EST
|
Minor
The issue has been identified and a fix is being remedied.
However be aware that Insights current...
|
20 minutes |
|
Nov 18, 2025
07:13 AM EST
|
Major
We are observing an external issue with Cloudflare, starting at 12:48 CET on November 18, 2025.
...
|
about 7 hours |
|
Nov 13, 2025
07:11 PM EST
|
Minor
We are currently investigating an issue where parked invoices from the Sell Screen are not appear...
|
about 2 hours |
|
Nov 12, 2025
08:59 PM EST
|
Minor
We are currently investigating an issue causing delays in Stock Movements data syncing. New Stock...
|
about 4 hours |
See what users are saying about Lightspeed issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
CC - Cloudflare is up, cannot connect to lightspeed.app.
Internet down again... Last 3 days is been down more than up.
Tyler - Retail POS no working at all..
Joanne - I haven't had Internet since early hours this morning..
Bob - unable to login to lightspeed.
Max - Cannot log in on desktop. When logged in with android, cant change teetimes because of an unknown error which has been notified..
william - Lightspeed golf displays "no healthy upstream" when trying to load page.
Neil - Broadband is down. It has been down since approx 19:20 this evening. Their status page clearly hasn't been updated and that is shocking, considering they claim to be super-reliable..
Michelle - No loading. Sell page lagging. Sales history not updating. .
Matt - Won’t connect to card reader.
Ian - The internet is not working. The hubs are on but no internet connection..
Jeremy - CC readers not connecting or seen by Lightspeed. This across the board as soon as they updated.
Brenda - System is giving a notice that the payment system is not working. Will not connect to Verifone card reader. Payment screen is totally different. Puts a sale through without payment using a card..
Sean - Payment processing capabilities are temporarily unavailable.
Avery - All payment for cards is down.
Kbenson - Won’t process credit cards.
Allen - It won,t connect to lightspeed retail. or accept cards.
Helena - Attempting to collect payment on a sale defaults to cash and does not give option for card payment. Notification at top of page reads "Payment processing capabilities are temporarily unavailable. Try again and if the problem persists, contact support." Notification at top of payment tab reads "So....
Bob - Connected but no internet.
Kris - Wi fi not working properly,,can't access now TV or Amazon prime TV on fire stick,,also having problems on mobile phone loading certain apps through wi-fi .
Cody - Can't book any tee times on our point of sale system..
Mark - No Internet. Router restarted and still the same issue..
marg - Loading chunk 2493 failed.
H - Light speed K series is down.
Lucas - Platform is down down down. Business suffering .
Jones - No connection at my house .
Aidan - Lightspeed will not load up on computer systems, nor tablet systems..
Michael - { "error": "An error has occurred and we've been notified. Please try again and if this problem continues please contact support." }.
Patrick - No login available. Error message on login page.
Jensen - We cannot log into the system. Yesterday, the system was unable to recognize part #’s. Please advise. 903-825-2293.
IsDown aggregates scheduled maintenances for Lightspeed. Currently, there are 1 more maintenances scheduled.
Scheduled for December 14, 2025 at 11:00 PM EST · until 12:00 AM EST
We're excited to announce another update to your POS that will bring improved efficiency and stability. Update Time: Monday, December 15 at 15:00 AEDT Update Process: No need to interrupt your sales. Your POS will automatically upda...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Lightspeed. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Retail management and point-of-sale system offering integrated payments, analytics, e-commerce solutions, and omnichannel support for retail and hospitality sectors.
Monitoring Lightspeed since May 2020
Tracking 25 Lightspeed services and regions
94 incidents in 2025
IsDown is a status page aggregator that monitors if Lightspeed and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Lightspeed, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Lightspeed (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Lightspeed's 25 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Lightspeed and other services.
IsDown checks Lightspeed official status page for major/minor outages or downtimes. A major outage is when Lightspeed experiences a critical issue that severely affects one or more services/regions. A minor incident is when Lightspeed experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Lightspeed outage, we send you an alert and update your dashboard and status page.
Lightspeed and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Lightspeed status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Lightspeed publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Lightspeed and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Lightspeed but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Lightspeed and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Lightspeed and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Lightspeed down?'
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Need similar to Downdetector Lightspeed alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Lightspeed outages, IsDown monitors Lightspeed's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Lightspeed status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Lightspeed in a single dashboard. | ||
| Instant Lightspeed outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Lightspeed official status and user-reported issues. | ||
| Maintenance feed for Lightspeed | ||
| Granular alerts filtering by Lightspeed components and regions. |
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Lightspeed isn't down. You can check Lightspeed status and incident details on the top of the page. IsDown continuously monitors Lightspeed official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Lightspeed is currently operational. You can check Lightspeed status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Lightspeed being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Lightspeed official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Lightspeed last outage was on December 10, 2025 with the title "Golf reservation payment is degraded."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Lightspeed and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Lightspeed is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Lightspeed's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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