Lightspeed status updated
Lightspeed is working normally
This chart shows the number of user-reported issues for Lightspeed service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Lightspeed is down. The map shows recent Lightspeed outages from around the world.
Lightspeed Outage MapSee what users report when Lightspeed is down and how Lightspeed outages affect them.
Stirling - Lightspeed Retail X-series is not loading at all. I've cleared the caches and cookies, restarted the pc, restarted Lightspeed, tried 3 different browsers, but nothing works. It just keeps showing the loading sign, but nothing is actually loading. I cannot do any sales right now!.
In the last 90 days, Lightspeed had 21 incidents (4 major outages and 17 minor incidents) with a median duration of 2 hours 2 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Lightspeed status history below. IsDown detects when Lightspeed is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We have identified some UI issues on the selling screen that is impacting the ability of users to...
|
Jan 20, 2026 at 12:26 AM UTC
|
about 7 hours |
|
We have identified an issue currently impacting payout processing for a subset of Hospitality acc...
|
Jan 19, 2026 at 04:07 AM UTC
|
about 12 hours |
|
We have identified a delay with posting transactions and creating items in the S-Series Backoffic...
|
Jan 17, 2026 at 07:58 PM UTC
|
about 1 hour |
|
We’re looking into an issue where Inventory is displaying out-of-date results to Lightspeed (X-Se...
|
Jan 13, 2026 at 07:59 PM UTC
|
about 2 hours |
|
Support chat systems are currently unavailable. We are investigating the issue. Customers can con...
|
Jan 09, 2026 at 08:33 PM UTC
|
about 1 hour |
|
We are currently investigating an issue in regards to receipt printing. Some receipts might be bl...
|
Jan 09, 2026 at 03:23 PM UTC
|
30 minutes |
|
On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly crea...
|
Dec 26, 2025 at 09:35 PM UTC
|
12 days |
|
Some customers have reported to our team they are seeing connectivity issues with Restaurant O-Se...
|
Dec 26, 2025 at 02:28 AM UTC
|
7 days |
|
We are currently investigating this issue.
|
Dec 10, 2025 at 09:36 PM UTC
|
about 1 hour |
|
We have identified an issue where Lightspeed (X-Series) retailers are reporting errors when attem...
|
Dec 08, 2025 at 09:05 PM UTC
|
1 day |
Check upcoming Lightspeed maintenance windows. 1 scheduled maintenances may affect Lightspeed status.
Scheduled for January 27, 2026 at 06:00 AM EET · until 07:00 AM EET
We're excited to announce another update to your POS that will bring improved efficiency and stability. Update Time: Tuesday, January 27 at 15:00 AEDT Update Process: No need to interrupt your sales. Your POS will automatically upda...
Check if any Lightspeed component is down. View the current status of 9 services and regions.
Compare Lightspeed status, outages, and service health against alternatives. See which services go down less often.
IsDown has monitored Lightspeed continuously since May 2020, tracking this E-Commerce for 6 years. Over that time, we've documented 687 outages and incidents, averaging 10.3 per month.
We monitor Lightspeed's official status page across 25 components organized into 9 groups. IsDown interprets Lightspeed statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Lightspeed is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Lightspeed status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Lightspeed's status page every few minutes, across all 25 components. We combine official status data with user reports to detect when Lightspeed is down, often before the vendor announces it.
When Lightspeed status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Lightspeed official status page for major/minor outages or downtimes. A major outage is when Lightspeed experiences a critical issue that severely affects one or more services/regions. A minor incident is when Lightspeed experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Lightspeed outage, we send you an alert and update your dashboard and status page.
Lightspeed and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Lightspeed status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Lightspeed publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Lightspeed and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Lightspeed is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Lightspeed health alongside all your other vendors in a single view.
Get notified when Lightspeed is down. Filter by severity to skip noise.
Route Lightspeed outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Lightspeed service status with your team or customers on a branded page.
Looking for Lightspeed outage alerts like Downdetector? IsDown monitors Lightspeed's official status page for verified incident data, not just user reports. Know exactly when Lightspeed is down, which components are affected, and when service health is restored. Here's why official Lightspeed status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Lightspeed status page monitoring. Know when Lightspeed is down with real time incident details. | ||
| Monitor 5,420+ services including Lightspeed in a single dashboard. | ||
| Instant Lightspeed outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Lightspeed official status plus user reports for early outage detection. | ||
| Maintenance feed for Lightspeed | ||
| Granular alerts filtering by Lightspeed components and regions. |
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Lightspeed isn't down. You can check Lightspeed status and incident details on the top of the page. IsDown continuously monitors Lightspeed official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Lightspeed is currently operational. You can check Lightspeed status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Lightspeed being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Lightspeed official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Lightspeed last outage was on January 20, 2026 with the title "Issues with UI on web selling screen that may be impacting workflows"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Lightspeed and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Lightspeed is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Lightspeed's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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