Outage in Lightspeed
Retail: Smart terminal lost connectivity and appear as offline
Resolved Minor
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Outage Details
We are still investigating the issue, which seems to affect merchants mainly in Utah, Colorado, and Idaho. In the meantime, please connect the terminal to hotspot mode to allow processing.
Components affected
Lightspeed Retail Integrated PaymentsLatest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 08/03/2025 05:25PM
Transactions are now being processed normally.
INVESTIGATING
24 days ago - at 08/01/2025 06:12PM
We are still investigating the issue, which appears to primarily affect merchants in Utah, Colorado, and Idaho. In the meantime, please connect the terminal to a hotspot to allow processing.
INVESTIGATING
24 days ago - at 08/01/2025 05:21PM
We are still investigating the issue, which seems to affect merchants mainly in Utah, Colorado, and Idaho. In the meantime, please connect the terminal to hotspot mode to allow processing.
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