Outage in Lightspeed
Lightspeed Insights (O-Series) - Missing Sales Reports
Resolved MinorIncident Report
Summary AI Generated
Lightspeed Insights experienced an issue where sales reports for April 5 were not appearing in the system. The problem affected the O-Series reporting functionality, preventing users from accessing their daily sales data. The issue was identified and resolved with a fix implementation after 2.7 hours of investigation and monitoring.
We are currently investigating an issue where sales reports for April 5 are not appearing in Insights.
Our team is actively working to identify the root cause and restore accurate reporting as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 04/06/2026 12:08AM
This incident has been resolved.
MONITORING
24 days ago - at 04/05/2026 11:59PM
A fix has been implemented, and we're monitoring the result.
IDENTIFIED
24 days ago - at 04/05/2026 11:54PM
The issue has been identified, and a fix is being implemented.
INVESTIGATING
24 days ago - at 04/05/2026 09:26PM
We are currently investigating an issue where sales reports for April 5 are not appearing in Insights.
Our team is actively working to identify the root cause and restore accurate reporting as quickly as possible.
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