Outage in Lightspeed
C-series webshop: Increased errors in New Checkout
Resolved MajorIncident Report
Summary AI Generated
Lightspeed experienced increased errors in the New Checkout feature for C-series webshops, affecting eCom services across Europe, North America, and Australia. The issue impacted the checkout process for online stores using the platform. The problem was resolved within 22 minutes after implementing a fix and monitoring the results.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 04/23/2026 12:40PM
This incident has been resolved.
MONITORING
6 days ago - at 04/23/2026 12:29PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 04/23/2026 12:21PM
We are currently investigating this issue.
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