Outage in Lightspeed
Lightspeed Restaurant (O-Series) - Insights Custom Reports — Loading Failures for Some Users
Resolved MinorIncident Report
Summary AI Generated
Lightspeed Restaurant's Insights Custom Reports experienced loading failures for some users due to an issue with an upstream provider. The service disruption lasted 2.3 hours and affected users' ability to access custom reporting functionality. The incident was resolved after the upstream provider performed a rollback to restore full service.
Our team is currently addressing a service disruption affecting Insights Custom reports. This appears to be related to an upstream provider, and we are engaged with their technical team to expedite a fix.
We will post another update once we have a clearer timeline for resolution.
Need to monitor Lightspeed outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 04/01/2026 03:26AM
This incident is now resolved.
IDENTIFIED
about 4 hours ago - at 04/01/2026 02:32AM
Our upstream provider is performing a rollback, there may be a brief disruption to Insights for approximately 20 minutes during this process. ETA for full restoration is approximately 2:30PM AEDT.
INVESTIGATING
about 5 hours ago - at 04/01/2026 01:10AM
Our team is currently addressing a service disruption affecting Insights Custom reports. This appears to be related to an upstream provider, and we are engaged with their technical team to expedite a fix.
We will post another update once we have a clearer timeline for resolution.
Latest Lightspeed outages
Bancontact experiencing high refusal rate. - 2 days ago
Intermittent distruption to service - 2 days ago
Lightspeed Restaurant O-Series - Service Disruption - Order Events Not Displaying on Bump Screens - 6 days ago
C-Series Backoffice Empty Pages. - 18 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
