SpotOn is operational
Updated
IsDown pulls data from SpotOn's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Larry
No sound on Spotify. Images come up but no sound. Al other music apps working with no problem.
Maria
Menu page won't load on gridironmd.com
Clint
No service on any pos at the restaurant where I work
Eric
Internet keeps going out.
Christine
No one is picking up customer service and no internet no way to fix it or get in contact with someone
Chris
Unable to login to backend
Greg
Reporting not working for an hour on multiple devices.
Marios
Only one of my 2 terminals is currently connecting to the meraki and it locked me out due to too many unsuccessful attempts to get the lounge terminal to work
Gennaro
Back up in Philadelphia, going to call toast tomorrow morning lost thousands. I’m gonna demand reimbursement for my lost earnings, if not response I’ll get my lawyer involved. Good luck to you all.
Christos
System seems to be back up and running in Maryland where we're located...anyone still having this issue try checking your systems now.
Michelle
Garbage. Using DBS based out of Delaware. They spoke highly of the support they could offer versus Clover, which I use for my other restaurant. Yes it may take a while to get ahold of someone on support but thankfully, I’ve only called support once is one year whereas with having SpotOn via DBS, ...
Jordan
total outage. just got word it may be up before dinner rush. Lots of money lost. Last thing everyone needs
Mark
No POS no Credit card processing.
christos
i can't open the app on my pos terminals, and i can't run any credit card!!
Jake
Unable to connect to service, no internet issues
Renjith
Our POS system is completely down
Jena
POS System down since 11AM EST.
Aaron
Just got a call back. It told me could not process call. Please call back. Closed store. Will open tomorrow with other cc processing.
Denber
Doesn't log in to take orders
Jason
Not usable at all. Blank screens.
James
They are blaming Amazon but that’s not true no one else using AWS is down.
Justin
The entire site is down including website and all pos systems as well as cc processing
Jackson
System down due to Amazon
doug
not working - no imformation
Jeb
Not letting me log in at all!
Natasha
The pos system won't open , can't put orders in cant clock in and out.
Edward
Everything is inoperative
Liz
Even their email suggesting we login to the Dashboard and use the virtual terminal is having issues. Slow, won't load. If it does, your only option is to know tip amount before charging OR call them to adjust each one manually on the back end.
Jer
Unbelievable that you say it will "take several hours" to fix the issue. This is CATASTROPHIC! Toast been begging for our business....
Rose
Spot on is down and we had to close the restaurant due to the outage
Armando
I like to know how can I used the CRIT card machine
Evaristo
It’s a black screen we cannot log into our stations to work.
Gennaro
This is the most ridiculous thing I even been through with this company. I have lost thousands of dollars and I will demand to be reimbursed.
Ryan
Still down, we are losing thousands.
Phil
Still down. Loosing money!
Keira
The whole system is down. No one can log in.
Garrigus
Same issues as everybody else Still not up as of 11:10 MST
Annie
All 5 of our pos systems are down. Any idea when they will be back up?
Eric
System completely down, can't operate at restaurant
Lindsey
Back office website portal not working and foh and boh restaurant portal not working or connecting
Neb
Restaurants POS still Down Eta?
Christos
POS has been completely down for hours. Customer service unable to give me a timeline for a fix.
Jesse
Black screen not able to login
Joseph
The whole thing is down and costing me thousands of dollars
Trey
Our system is not working at all. Meaning no log in, unable to receive or put in orders or take payments
Giosue
Completely out of service
Nicholas
The whole system is not working
Sarah
SpotOn not working in my restaurant
Jim
SYSTEM IS DOWN - my restaurant is CLOSED due to this outage
Elizabeth
Long Island NY here and not happy with it being the lunch rush time.
Larry
Can’t clock in, take orders, nothing!
Jessica
POS and online not working
Shil
All my systems are down, at three locations.
Tommy
Restaurant POS system down
Phoenix
Back of House app and login are not working. At first it said our account was invalid and now it just sits on the loading screen. No way to log into our systems.
Daniel
System are down. We are logged out and can’t access our POS
Joann
Computer system with DBS DOWN
Gennaro
This is INSANE how are we supposed to make money, we all need to change pos companies IMMEDIATELY!
Lauren
Computers aren’t working; can’t run the restaurant
Rose
Completely out across 3 stores.
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IsDown has tracked 53 incidents since started monitoring SpotOn status in January 2023.
4 months ago · lasted about 6 hours
Currently Apple Pay is not working for SpotOn Online Ordering or QR Ordering. Until resolved, we've removed this payment option for all diners placing online orders. No other payment methods are impacted. More details
5 months ago · lasted about 3 hours
We are investigating an issue impacting ordering with 3rd party integrations. Will provide updates as they become available. More details
5 months ago · lasted about 2 hours
We are investigating an issue that is impacting the ability for FreshKDS to take orders More details
We've tracked and collected 53 incidents since started monitoring SpotOn status
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Number of Incidents
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Last incident
128 days ago
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SpotOn isn't down. You can check SpotOn status and incident details on the top of the page. IsDown continuously monitors SpotOn official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SpotOn is currently operational. You can check SpotOn status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SpotOn being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SpotOn official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SpotOn last outage was on December 18, 2024 with the title "Apple Pay for Online Ordering Degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SpotOn and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor SpotOn with maximum flexibility
IsDown monitors SpotOn for major outages. A major outage is when SpotOn experiences a critical issue that severely affects one or more services/regions. When SpotOn marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors SpotOn status page for minor outages. A minor outage is when SpotOn experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in SpotOn status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
SpotOn publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors SpotOn and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
SpotOn and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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