Check if SpotOn is down, official outages, user-reported issues, and outages map.
SpotOn is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 68 incidents since started monitoring SpotOn status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SpotOn outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
01:35 PM EDT
|
Minor
The team is investigating an issue with a third party Gift Card provider that is causing transact...
|
about 7 hours |
|
Oct 20, 2025
04:11 PM EDT
|
Major
We continue to experience an outage with our 3rd party telecom provider and are unable to take ca...
|
about 3 hours |
|
Oct 20, 2025
04:06 PM EDT
|
Major
We are currently investigating this issue.
|
about 2 hours |
|
Oct 20, 2025
03:51 PM EDT
|
Major
Funding is delayed for Citizens Bank merchants as well as DayCheck employee tips (due to AWS Outage)
The AWS Outage continues to impact SpotOn's funding distributions.
While SpotOn has received th...
|
about 4 hours |
|
Oct 20, 2025
01:41 PM EDT
|
Major
Amazon Web Services (AWS) is experiencing an outage that is resulting in some users not being abl...
|
about 2 hours |
|
Oct 20, 2025
12:33 PM EDT
|
Major
We are currently experiencing a temporary outage with our 3rd party telecom provider and are unab...
|
about 3 hours |
|
Oct 20, 2025
10:01 AM EDT
|
Major
Worldpay: SpotOn systems are working, but AWS outage impact extended beyond SpotOn systems and is...
|
about 5 hours |
|
Oct 20, 2025
05:48 AM EDT
|
Minor
AWS is currently experiencing an outage in the US-East-1 region. We are monitoring their updates ...
|
about 1 hour |
|
Sep 26, 2025
05:52 PM EDT
|
Major
We are experiencing disruptions in processing online payments, impacting online ordering and virt...
|
about 2 hours |
|
Sep 08, 2025
02:51 PM EDT
|
Minor
We are currently experiencing an issue with SpotOn Dashboard where merchants may not be able to l...
|
34 minutes |
See what users are saying about SpotOn issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Sonia - Even their website is down. Terminal, online ordering, everything .
James - Spot on pos down, internet working fine.
Renee - Our spoton is down in cape coral fl..
Rob - SpotOn.com is down, all back of house and front of house operations down, no customer support chat, entire system is nonfunctional. .
Lisa - No payment terminals are working .
Pete - Only 1 station of 5 is working. No online ordering. .
Jason - System is completely down. Get it together spot on. .
Dawn - We cannot log on from the Crystal Keg in North Royalton Ohio .
Travis - Can’t log on to spot on system.
paul - can not connect to spoton...we are down.
Cesar - System completely down their website is also down .
Honan - POS won't work at all, can't load website.
Tanya - My computer system is all down .
Seth - I have internet and everything is connected but the WebSocket is not connecting. I can’t access and SpotOn web pages as well. All other web pages are opening as normal .
Tim - SpotOn is reporting widespread outages and down at both locations that I operate at.
Hailey - 500 Error: Sorry, we’re having a little trouble We are working on fixing the problem now. Be back soon..
D - Credit card terminal isn’t going through .
John - Spoton website says that the website cannot be reached..
Steven - Our spoton Manager Reports & back of house POS systems have not been working for the past several hours. We can't do our closing paperwork without them.
Madison - Spot on not letting me place order .
Josedejesus - I might be wrong, but it says, “503 Looks like we're having some server issues.”.
John - Not working southern Indiana .
Larry - No sound on Spotify. Images come up but no sound. Al other music apps working with no problem. .
Maria - Menu page won't load on gridironmd.com.
Clint - No service on any pos at the restaurant where I work.
Eric - Internet keeps going out..
Christine - No one is picking up customer service and no internet no way to fix it or get in contact with someone .
Chris - Unable to login to backend.
Greg - Reporting not working for an hour on multiple devices. .
Marios - Only one of my 2 terminals is currently connecting to the meraki and it locked me out due to too many unsuccessful attempts to get the lounge terminal to work.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with SpotOn. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Restaurant management and point-of-sale system offering online ordering, payment processing, reporting, and a suite of integrated hardware and software tools for business operations.
Monitoring SpotOn since January 2023
Tracking 17 SpotOn services and regions
16 incidents in 2025
IsDown is a status page aggregator that monitors if SpotOn and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when SpotOn, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of SpotOn (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of SpotOn's 17 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SpotOn and other services.
IsDown checks SpotOn official status page for major/minor outages or downtimes. A major outage is when SpotOn experiences a critical issue that severely affects one or more services/regions. A minor incident is when SpotOn experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SpotOn outage, we send you an alert and update your dashboard and status page.
SpotOn and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in SpotOn status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
SpotOn publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors SpotOn and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor SpotOn but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SpotOn and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of SpotOn and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is SpotOn down?'
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While Downdetector relies on user-submitted reports to detect SpotOn outages, IsDown monitors SpotOn's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official SpotOn status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including SpotOn in a single dashboard. | ||
| Instant SpotOn outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of SpotOn official status and user-reported issues. | ||
| Maintenance feed for SpotOn | ||
| Granular alerts filtering by SpotOn components and regions. |
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SpotOn isn't down. You can check SpotOn status and incident details on the top of the page. IsDown continuously monitors SpotOn official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SpotOn is currently operational. You can check SpotOn status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SpotOn being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SpotOn official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SpotOn last outage was on October 29, 2025 with the title "Gift Card Transaction Failures Due to Third Party Outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SpotOn and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SpotOn is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SpotOn's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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