Check if Zettle is down, official outages, user-reported issues, and outages map.
Zettle is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 199 incidents since started monitoring Zettle status in February 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zettle outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
06:09 AM EDT
|
Major
For merchant accounts not connected to a PayPal account, our Support team is unfortunately unavai...
|
about 22 hours |
|
Oct 16, 2025
12:12 PM EDT
|
Major
Some of our merchants may currently be experiencing issues logging in to the app and their back o...
|
about 1 hour |
|
Oct 13, 2025
03:46 PM EDT
|
Major
We are currently experiencing difficulties accepting card payments. We are working with the highe...
|
about 11 hours |
|
Oct 01, 2025
01:33 PM EDT
|
Major
Some merchants are currently experiencing issues with taking payments, our teams are working on t...
|
about 3 hours |
|
Sep 26, 2025
11:45 AM EDT
|
Major
A delay is currently affecting the scheduled payout from September 25th. Some of our merchants wi...
|
about 5 hours |
|
Sep 25, 2025
02:19 PM EDT
|
Major
Some merchants are currently experiencing an issue where the wrong currency is displayed in the b...
|
about 3 hours |
|
Sep 11, 2025
02:08 AM EDT
|
Major
There is an ongoing delay on scheduled payouts. Some of our merchants will notice a delay in rece...
|
1 day |
|
Sep 06, 2025
08:38 AM EDT
|
Major
Some merchants may experience intermittent delays in receipt creation. The issue started at 12:05...
|
about 1 hour |
|
Sep 05, 2025
12:58 PM EDT
|
Major
We are currently experiencing issues with some UK merchants not seeing their last Zettle payouts ...
|
3 days |
|
Aug 28, 2025
10:06 AM EDT
|
Major
Some merchants in Germany using cash registers might experience issues accepting payments.
We'r...
|
about 2 hours |
See what users are saying about Zettle issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Laura - When trying to process a credit card manually, an error message occurs, "Cancelled, try again later".
Trish - IZettle is stuck on one payment and will not reset.
Paul - Unable to take payments in fully booked salon???.
Timothy - When trying to use zettle for payment we are getting a technical error .
Whit - 'Card payments are not possible at this time.'.
Julie - Cannot access reports, says technical error.
Lee - Zettle App is not allowing Carts to be accessed/Created.
Jaime - Reports and receipts info not working. Unsure if payments can be taken during this outage..
Debra - Reports not available, says no sales made but reciepts are available for all transactions this evening? What's happening? .
Helen - Login-service: Too many requests, please try again later..
Mike - Website hangs after login. Developer mode shows loads of JavaScript security errors in console logs..
Andrew - Cannot login - continuously hanging.
Joe - Card payments are not being completed. All cards showing error over multiple transactions..
Jesse - In the Android app, monthly reports never load. On five different web browsers, the login button doesn't do anything on Paypal's site so I can't log in on the web at all..
Michelle - Since a few days ago Zettle has had trouble with logging on and inventory. Error message: 404 Page not available.
Mathew - App crashing will not allow any payments to be taken .
| Component | Status | Details |
|---|---|---|
| Brazil status | OK | View details |
| Denmark status | OK | View details |
| Finland status | OK | View details |
| France status | OK | View details |
| Germany status | OK | View details |
| Italy status | OK | View details |
| Mexico status | OK | View details |
| Netherlands status | OK | View details |
| Norway status | OK | View details |
| Spain status | OK | View details |
| Sweden status | OK | View details |
| UK status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Zettle. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payment processing service and point-of-sale system designed for small businesses, available in multiple countries including European nations and parts of Latin America.
Monitoring Zettle since February 2023
Tracking 12 Zettle services and regions
41 incidents in 2025
IsDown is a status page aggregator that monitors if Zettle and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Zettle, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Zettle (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Zettle's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Zettle and other services.
IsDown checks Zettle official status page for major/minor outages or downtimes. A major outage is when Zettle experiences a critical issue that severely affects one or more services/regions. A minor incident is when Zettle experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Zettle outage, we send you an alert and update your dashboard and status page.
Zettle and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Zettle status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Zettle publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Zettle and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Zettle but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Zettle and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Zettle and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Zettle down?'
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While Downdetector relies on user-submitted reports to detect Zettle outages, IsDown monitors Zettle's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Zettle status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Zettle in a single dashboard. | ||
| Instant Zettle outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Zettle official status and user-reported issues. | ||
| Maintenance feed for Zettle | ||
| Granular alerts filtering by Zettle components and regions. |
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Zettle isn't down. You can check Zettle status and incident details on the top of the page. IsDown continuously monitors Zettle official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Zettle is currently operational. You can check Zettle status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Zettle being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Zettle official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Zettle last outage was on October 20, 2025 with the title "Support Channels Temporarily Unavailable"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zettle and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Zettle is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zettle's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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